This mobile app receives overwhelmingly negative feedback, with users reporting significant issues across almost all core functionalities. Frequent complaints highlight problems with OTP and account verification, often locking out international travelers due to incompatible SIM cards or delayed SMS codes, coupled with an unhelpful AI chatbot named "Bo" that fails to provide adequate customer support or connect to human agents. The app is also severely impacted by stability issues, including crashes, lagging, and errors, along with critical booking and flight management problems like incorrect pricing, unreflected changes, and difficulties with refunds and points redemption. Additionally, users experience a poor user interface, characterized by tiny fonts and overlapping text, further diminishing usability.
主なテーマ
Booking and Flight Management(12)
Customer Service (AI Chatbot)(9)
App Stability and Performance(8)
OTP and Account Verification(7)
Account Access (Login/Profile)(6)
Refund and Payment Processing(5)
User Interface (UI)(4)
アプリについて
について知っておくべきこと AirAsia MOVE: Flights & Hotels.
説明
Travel More for Less with AirAsia MOVE—ASEAN's Favorite Travel App
Enjoy your journey even more with the ultimate one-stop travel app for booking cheap flights, hotels, and more—featuring exclusive deals across Asia and beyond.
Formerly known as the airasia Superapp, AirAsia MOVE is your go-to travel companion, bringing together flights, hotels, *rides, events, and activities in one seamless app experience. Whether you’re planning a quick city break, a tropical escape, or a last-minute business trip, AirAsia MOVE makes travel planning easy, affordable, and flexible.
With access to over 130 destinations, unbeatable low fares, and special in-app promotions, AirAsia MOVE helps you book smart, travel better, and MOVE more.
Find & Book Cheap Flights
- Compare and book low-cost flights with AirAsia and other leading airlines in just a few taps.
- Explore your flight options from over 700 airlines around the world.
- Fly to popular destinations such as Bangkok, Kuala Lumpur, Bali, Tokyo, Manila, Seoul, and more.
- Discover daily flight promotions and last-minute deals.
- Easily manage your flight bookings, check-ins, and boarding passes for AirAsia flights.
- Get real-time flight updates and notifications.
- Conveniently select your preferred seat, meals, and add-ons when booking a flight with AirAsia.
Book Hotels with Exclusive Discounts
- Find the perfect stay for every kind of trip—be it budget, mid-range, or luxury.
- Browse and book from over 900,000 hotels and accommodations across Asia and globally.
- Unlock exclusive hotel promotions and deals.
- Filter by price, location, ratings, and reviews.
- View photos, amenities, and cancellation policies upfront for a worry-free booking experience.
Save More with SNAP! (Flight+Hotel)
- Save more when you book flights and hotels together in one seamless package.
- Get access to discounted rates with our exclusive Flight+Hotel combos.
- Perfect for vacations, honeymoons, solo escapes, family getaways, and business trips.
- Enjoy a smoother travel experience with everything booked in one place.
- Keep an eye out for limited-time SNAP deals with even bigger savings!
*Rides, Airport Transfers & More
- Travel stress-free with e-hailing rides to and from the airport.
- Book reliable city transport in just a few taps.
- Pre-book airport transfers to skip last-minute stress.
- Transparent pricing with real-time tracking.
- Ride options for every budget and style.
Discover Activities & Things To Do
- Make the most of every trip with curated travel experiences.
- Explore concerts, theme parks, city tours, food adventures, and more.
- Unlock discounts on local attractions and exclusive event deals.
- Enjoy skip-the-line access at select attractions.
- Handpicked experiences tailored to your interests.
*Shop & Fly for the Ultimate In-Flight Shopping Experience
- Enjoy up to 70% off a wide range of duty-free products—perfumes, cosmetics, gadgets, liquor, and more.
- Shop authentic products from your favorite brands and have them delivered directly to your seat.
- Pre-order before your flight for guaranteed availability and hassle-free delivery.
Why Choose AirAsia MOVE?
- All-in-one travel booking platform
- Seamless app experience from booking to boarding
- Daily flight and hotel promotions
- Trusted by millions of travelers across Asia
- Earn and redeem AirAsia points for cheaper flights, hotels, and more
Whether you're traveling for business or leisure, planning ahead or booking last minute, AirAsia MOVE simplifies your journey—so you can focus on the fun, not the fuss.
Download AirAsia MOVE today and experience a smarter way to travel.
Book flights. Book hotels. Book rides. Discover activities. Shop duty-free.
All in one app. All for less.
*Note: Some features and promotions may be available only in selected countries.
App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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