TrustID Chip Reader：数秒で完了する安全な本人確認

概要

This mobile app receives overwhelmingly negative feedback, primarily due to persistent issues with app launching and browser redirection, where it frequently fails to recognize that it has been downloaded. Users also report significant problems with NFC/passport chip scanning, often encountering "QR code expired" or being unable to proceed past this stage. While a small number of users found the app worked perfectly and quickly, many others faced extreme frustration, describing the app as "useless" or "not fit for purpose" and criticizing the NHS for relying on such a problematic system. Common workarounds, often iPhone-specific, include restarting the device, force-closing the app, and using Chrome as the default browser to bypass these technical glitches.