Uptrip：フライトをデジタル特典とプレミアム特典に変える

概要

The app's core concept of collecting flight cards is appreciated by some users for adding fun to travel. However, the overall user experience is overwhelmingly negative due to severe technical issues. Users frequently report problems with scanning boarding passes, automatic flight recognition, and manual upload features. These functional issues are compounded by persistent bugs, including app crashes, freezes, and login failures with Miles & More accounts, with some users on the latest iOS versions and iPhone Pro models (e.g., iPhone 13 Pro Max, iPhone 16 Pro) reporting the app fails to open or cannot process scans. Furthermore, customer service is widely criticized for being unresponsive and unhelpful, and many express frustration over the limited number of supported airlines and the difficulty or perceived lack of value in redeeming collected rewards, especially for frequent flyers.