Intermountain Health: 더 나은 치료를 위한 안전한 연결

요약

The recent updates to this mobile app, transitioning to a new system often referred to as MyChart or Epic, have been met with overwhelmingly negative feedback. Users frequently report significant frustration over the loss of historical medical data, incorrect medication lists, and difficulties in accessing family health records. While some users appreciate the improved ability to view lab results quickly and communicate with providers, a substantial portion find the new interface confusing and hard to navigate, citing issues with prescription refills, telehealth services, and overall app performance. Many users explicitly state that the previous version of the app was superior in functionality and ease of use, leading to a perceived downgrade in service.