myGov: 어디서든 이용 가능한 공식 호주 정부 포털

요약

Users express widespread frustration with the MyGov mobile app, frequently describing it as slow, unreliable, and dysfunctional. A primary point of contention is the app's poor usability, characterized by persistent login issues, failed password resets, and an inability to perform basic functions like uploading documents or making Medicare claims, especially following the deprecation of the dedicated Medicare app. Many users also report significant problems with device and operating system compatibility, finding that recent updates require newer iOS versions (e.g., iOS 16.6+) and render the app unusable on older iPhones like the iPhone SE 2nd gen, leading to a complete loss of access for some. While a few users found the app intuitive and useful for government services, the overwhelming sentiment points to a deeply flawed user experience that often prevents access to critical government services.