13cabs - Ride with no surge

13cabs - Ride with no surge

Download on App Store
Logo of 13cabs - Ride with no surge

13cabs - Ride with No Surge and Total Price Certainty

Join over 2 million passengers who trust Australia’s largest fleet of professional drivers. From airport transfers to pet-friendly trips, enjoy a safe, reliable journey with fixed pricing and 24/7 support.

Publisher

Black Cabs Combined Limited

Category

Travel

Downloads

2M+

User Rating

4.7/5

Total Ratings

75K+

Locales

1

A Glimpse into Premium Travel

Discover the interface used by 2M+ users.

A white Toyota Camry taxi with Swan Taxis and 13cabs branding on an orange background promoting booking through the app.

A white Toyota Camry taxi with Swan Taxis and 13cabs branding on an orange background promoting booking through the app.

A smiling woman in the back of a taxi holding her phone with text promoting no surge pricing

A smiling woman in the back of a taxi holding her phone with text promoting no surge pricing

A smartphone screen displaying the 13cabs app interface with a fixed price guarantee for a taxi trip in Sydney

A smartphone screen displaying the 13cabs app interface with a fixed price guarantee for a taxi trip in Sydney

A mobile screen of 13cabs app showing various vehicle options like Sedan, SUV, and MAXI TAXI with fixed prices.

A mobile screen of 13cabs app showing various vehicle options like Sedan, SUV, and MAXI TAXI with fixed prices.

Screenshot of the 13cabs mobile app showing the MyDriver feature and the option to choose a preferred driver from a list

Screenshot of the 13cabs mobile app showing the MyDriver feature and the option to choose a preferred driver from a list

Real-time ride tracking on the 13cabs app showing taxi location and driver information

Real-time ride tracking on the 13cabs app showing taxi location and driver information

A smiling woman in a taxi using the 13cabs app to share her real-time trip location with friends and family

A smiling woman in a taxi using the 13cabs app to share her real-time trip location with friends and family

A smiling professional taxi driver in a vehicle with a banner promoting Australia's favourite taxi app

A smiling professional taxi driver in a vehicle with a banner promoting Australia's favourite taxi app

Travel with Complete Confidence and Predictability

The tools that make this app stand out, trusted by 2M+ users.

🏷️

No Surge Pricing, Ever

Forget dynamic price spikes during rain or rush hour. Enjoy transparent, predictable fares and a Price Guarantee for every journey.

🛡️

Professionalism You Can Trust

Ride with peace of mind. Our drivers are fully vetted professionals, and every vehicle is equipped with onboard security cameras for your safety.

Tailored for Every Need

From pet-friendly rides and baby seats to luxury Silver Service and spacious MAXI-TAXIs, we provide the perfect vehicle for your specific lifestyle.

Review Analysis

Insights from user reviews.

Sentiment Score

26%
Negative

Summary

The 13cabs app receives highly mixed feedback, with a significant number of users reporting issues. While many appreciate the quick, efficient service, friendly and helpful drivers, and competitive pricing, a large portion of negative reviews highlight severe app functionality problems such as frequent crashing, login failures, and issues with scheduling bookings. Users also frequently criticize the unreliability of scheduled pickups, drivers not showing up, and poor customer service when problems arise. Despite these drawbacks, the ease of booking and the quality of some drivers are positive points for some users, but no version-specific bugs were identified.

Common Themes

Driver Quality(7)
Booking Reliability(4)
Ease of Use(3)
Price Competitiveness(1)
Vehicle Cleanliness(1)
Payment Process(1)

About the app

Everything you need to know about 13cabs - Ride with no surge.

Description

Welcome to 13cabs – Australia's leading taxi app, offering the largest fleet of cars and Professional Drivers for a seamless, safe, and efficient travel experience. Now accepting PayPal as a payment method, 13cabs caters to all your transportation needs, anytime, anywhere in Australia. Whether you're looking for a reliable airport transfer, a luxury ride, or a convenient way to manage your travel plans, 13cabs is your go-to taxi service. Seamless Booking and Payment Flexibility: Effortlessly book your ride 24/7, track its progress, manage your fare, and pay conveniently with options including PayPal, credit card, Apple Pay or Cabcharge. Transparent and Predictable Pricing: Fare transparency is paramount. With 13cabs, enjoy a clear pricing model with no surge pricing. Our Fixed Price, available in select locations, ensures predictable expenses for your travels. Uncompromised Safety: Your safety is our top priority. Each taxi is equipped with security cameras, and we maintain strict confidentiality of your personal details. Plus, our Australian call center is available 24/7 for any assistance. Diverse and Accessible Fleet: Choose from a wide range of vehicles including sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles, luxury Silver Service sedans, and specialised Airport Transfer services. 13cabs caters to every travel requirement. Personalised and Comfortable Rides: Experience travel tailored to your preferences with MyDriver. Save and request your favourite Drivers for future trips, ensuring a consistent and comfortable journey. Efficient Multi-Stop Journeys: Plan complex travel itineraries with up to 4 pick-ups and drop-offs, all while enjoying our Price Guarantee. Real-Time Tracking for Peace of Mind: Keep an eye on your taxi's location in real-time, easily contact your Driver, and share your ride details for added security during your travels. Prompt Parcel Deliveries: Count on us for quick and reliable deliveries, with pick-up times under 10 minutes, ideal for urgent parcels and more. Special Services for Every Need: Whether it's Taxi for Pets, Baby Seat Taxis, event transport like weddings, or efficient Parcel Delivery, we cater to all scenarios. Why Choose 13cabs over other ride-sharing apps? In the world of ride-sharing, 13cabs stands out for its commitment to safety, reliability, and professionalism. Avoid the unpredictability of surge pricing with our transparent fares. Our Professional Drivers are thoroughly vetted for a secure and enjoyable journey. Personalise your rides with the MyDriver feature and choose 13cabs for a trusted transportation service that prioritises your needs and safety. Download the 13cabs app today and experience the future of taxi services – where every journey is more than just travel; it's about exceptional, tailored service. For more detailed information, visit the 13cabs services page.

Latest Version

9.7.92

Size

67.1 MB

First Released

Mar 3, 2010

Ditch the Surge. Choose Professionalism.

Join over 2 million passengers who prioritize safety and price certainty. Download 13cabs now for transparent fares and premium service across Australia.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 13cabs - Ride with no surge

How to book a taxi with 13cabs?

Users effortlessly book a ride 24/7 through the 13cabs app. They track its progress, manage fare, and pay conveniently with various options.

Does 13cabs have surge pricing?

No, 13cabs does not apply surge pricing. The app features a transparent pricing model and offers Fixed Price in select locations.

Can I pay with PayPal in the 13cabs app?

Yes, the 13cabs app accepts PayPal as a payment method. Other accepted payment options include credit card, Apple Pay, and Cabcharge.

Is 13cabs a safe taxi service?

Yes, 13cabs prioritizes safety. Each taxi includes security cameras, and personal details remain confidential. A 24/7 Australian call center provides support.

What vehicle types does 13cabs offer?

13cabs offers diverse vehicles including sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles, and luxury Silver Service sedans. Specialised Airport Transfer services are also available.

Can I request a favorite driver with 13cabs?

Yes, the 13cabs app features 'MyDriver'. Users save and request their favourite drivers for future trips, ensuring a consistent and comfortable journey.

Does 13cabs offer fixed pricing?

Yes, 13cabs offers a Fixed Price option in select locations. This ensures predictable expenses for users, avoiding surge pricing.

How can I track my taxi in the 13cabs app?

The 13cabs app allows real-time tracking of your taxi's location. You can also contact your driver and share your ride details for added security.

Does 13cabs provide parcel delivery services?

Yes, 13cabs offers prompt and reliable parcel deliveries. Pick-up times are under 10 minutes, making it suitable for urgent parcels.

Where does 13cabs operate in Australia?

13cabs operates nationwide, offering services anywhere in Australia. It is Australia's leading taxi app with the largest fleet of cars and Professional Drivers.

Can I book Swan Taxis through the 13cabs app?

Yes, users can now book Swan Taxis directly via the 13cabs app. The app integrates booking services for Swan Taxis.

How many stops can I add to a 13cabs trip?

Users can plan complex travel itineraries with up to 4 pick-ups and drop-offs. The Price Guarantee applies to these efficient multi-stop journeys.

Does 13cabs offer baby seats or pet taxis?

Yes, 13cabs caters to special needs including Taxi for Pets and Baby Seat Taxis. They also provide event transport and parcel delivery services.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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