Join over 2 million passengers who trust Australia’s largest fleet of professional drivers. From airport transfers to pet-friendly trips, enjoy a safe, reliable journey with fixed pricing and 24/7 support.
Publisher
Category
TravelDownloads
2M+User Rating
Total Ratings
75K+Locales
1Discover the interface used by 2M+ users.
The tools that make this app stand out, trusted by 2M+ users.
Forget dynamic price spikes during rain or rush hour. Enjoy transparent, predictable fares and a Price Guarantee for every journey.
Ride with peace of mind. Our drivers are fully vetted professionals, and every vehicle is equipped with onboard security cameras for your safety.
From pet-friendly rides and baby seats to luxury Silver Service and spacious MAXI-TAXIs, we provide the perfect vehicle for your specific lifestyle.
Insights from user reviews.
Sentiment Score
Summary
The 13cabs app receives highly mixed feedback, with a significant number of users reporting issues. While many appreciate the quick, efficient service, friendly and helpful drivers, and competitive pricing, a large portion of negative reviews highlight severe app functionality problems such as frequent crashing, login failures, and issues with scheduling bookings. Users also frequently criticize the unreliability of scheduled pickups, drivers not showing up, and poor customer service when problems arise. Despite these drawbacks, the ease of booking and the quality of some drivers are positive points for some users, but no version-specific bugs were identified.
Common Themes
Everything you need to know about 13cabs - Ride with no surge.
Description
Latest Version
9.7.92
Size
67.1 MB
First Released
Mar 3, 2010
Everything you need to know about 13cabs - Ride with no surge
Users effortlessly book a ride 24/7 through the 13cabs app. They track its progress, manage fare, and pay conveniently with various options.
No, 13cabs does not apply surge pricing. The app features a transparent pricing model and offers Fixed Price in select locations.
Yes, the 13cabs app accepts PayPal as a payment method. Other accepted payment options include credit card, Apple Pay, and Cabcharge.
Yes, 13cabs prioritizes safety. Each taxi includes security cameras, and personal details remain confidential. A 24/7 Australian call center provides support.
13cabs offers diverse vehicles including sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles, and luxury Silver Service sedans. Specialised Airport Transfer services are also available.
Yes, the 13cabs app features 'MyDriver'. Users save and request their favourite drivers for future trips, ensuring a consistent and comfortable journey.
Yes, 13cabs offers a Fixed Price option in select locations. This ensures predictable expenses for users, avoiding surge pricing.
The 13cabs app allows real-time tracking of your taxi's location. You can also contact your driver and share your ride details for added security.
Yes, 13cabs offers prompt and reliable parcel deliveries. Pick-up times are under 10 minutes, making it suitable for urgent parcels.
13cabs operates nationwide, offering services anywhere in Australia. It is Australia's leading taxi app with the largest fleet of cars and Professional Drivers.
Yes, users can now book Swan Taxis directly via the 13cabs app. The app integrates booking services for Swan Taxis.
Users can plan complex travel itineraries with up to 4 pick-ups and drop-offs. The Price Guarantee applies to these efficient multi-stop journeys.
Yes, 13cabs caters to special needs including Taxi for Pets and Baby Seat Taxis. They also provide event transport and parcel delivery services.
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