9292 travel planner: Navigate the Netherlands Like a Local
The ultimate all-in-one app for Dutch trains, buses, and ferries. Skip the ticket kiosks, pay with Apple Pay, and get real-time routes for a seamless journey across the country.
Publisher
Reisinformatiegroep B.V.
Category
Travel
Downloads
3M+
User Rating
4.4/5
Total Ratings
59K+
Locales
2
Travel Like a Local
Discover the interface used by 3M+ users.
Smartphone displaying the 9292 public transport planner app interface for the Netherlands with a 4.5 star rating
iPhone screen displaying personal travel advice with multiple transit routes, times, and prices in the 9292 app
9292 app interface showing real time bus locations and departure times on a map
Smartphone screen showing the 9292 travel planner app with a detailed transport route map and e-ticket purchase button
Interface of the 9292 travel planner app showing e-ticket selection and integrated payment options like Apple Pay and Google Pay.
A smartphone showing a breakdown of travel costs for buses, trains, and metros in the Netherlands within the 9292 app.
Navigate the Netherlands Like a Local
The tools that make this app stand out, trusted by 3M+ users.
📱
Seamless Digital Ticketing
Skip the ticket machines and the need for a physical transit card. Buy e-tickets directly with Apple Pay or credit card and scan through gates with ease.
🚆
Every Transport Mode in One View
Get real-time schedules for every train, bus, tram, metro, and ferry. We even integrate shared bikes and scooters to cover your journey from door to door.
📍
Live Tracking & Smart Rerouting
Never miss a connection with live vehicle locations and automatic alternative advice if there are delays, ensuring you always reach your destination on time.
About the app
Everything you need to know about 9292 travel planner + e-ticket.
Description
9292 combines all timetables for train, bus, tram, metro, and ferry of all public transport operators in the Netherlands in one app. Plan your journey, buy an e-ticket, track the vehicle with live locations, and stay up-to-date on the latest changes – everything for your journey from A to B. The journey planner provides you with the fatest travel advice based on real-time information from NS, Arriva, Breng, Connexxion, EBS, GVB, Hermes, HTM, Keolis, Qbuzz, RRReis, RET, Syntus, U-OV, Waterbus, and more. With the 9292 app you have all public transport information at your fingertips. In the event of construction work or cancellations, the app automatically provides alternative travel advice.
Why 9292?
• Personalise your journey from A to B
• Real-time information in one app from 10+ public transport operators (incl. Flex-OV)
• Rated 4.5
• The expert in public transport information for 30+ years
• 5+ million users
E-ticket for your entire journey
:
• No OV-chipkaart or debit card required during your trip
• Direct overview of travel expenses
• Pay with iDeal, creditcard, or Apple Pay
• Open gates with the QR-code
Useful features
:
• Personalise your home screen: Add your favorite locations and routes to your home screen by using the plus sign. Generate a travel advice with just one click.
• Plan from the map or ‘current location’: Don't know the address of your start or end point? Or are you traveling to a place without an address, such as a location in a park? Simply choose your point on the map, or use GPS to plan from or to your 'current location'.
• Departure times: View real-time departure times of a stop or station via the menu.
• Live locations: View the live location of the train, bus, tram, or metro via the map icon in your travel advice.
• Crowd expectation: View the expected occupancy per mode of transport in your travel advice.
• Save travel advice: Save your travel advice via the plus sign in the top right corner of the travel advice. You can find your saved travel advice via the menu.
• Start or end your journey by bike or scooter: Plan your journey and indicate whether you want to walk, cycle, or travel by scooter at the start or end of your journey via ‘Options’. You can also opt for an electric bike or shared bike. The planner automatically shows available rental locations nearby.
• Rent and view shared mobility: Find all rental locations of OV-fiets, Dott, Donkey Republic, Lime, Check, and Felyx via the menu. Are you travelling by Donkey Republic shared bike in cities such as Amsterdam, Rotterdam, or The Hague? Rent it directly via the 9292 app!
• Music for during your journey: Click on the button ‘Playlist for this journey’ at the bottom of the travel advice. Log in to your Spotify account and receive a playlist based on the length of your journey.
Feedback and customer service
:
We are continuously working on new features to improve your public transport travel experience. Do you have any questions, tips or other feedback? Please contact our customer service:
• Do you have a question, remark, or problem? Chat with us via Instagram, Facebook, or Whatsapp. During the week and on public holidays from 08:00 to 20:00, on weekends from 09:00 to 18:00. Or send an e-mail to reizigers@9292.nl
• Questions about travel advice or price advice? Call 0900-9292 (only available if you are calling from within the Netherlands). On weekdays from 07:30 to 19:00, on weekends and public holidays from 10:00 to 16:00. Not in the Netherlands? Send an e-mail to reizigers@9292.nl, or contact us via social media.
• Questions about e-tickets? Send an e-mail to ticketing@reizigers.nl
Latest Version
v2.46.4
Size
90.0 MB
First Released
Sep 6, 2012
Ready to Navigate the Netherlands Like a Local?
Join 5+ million travelers and skip the ticket lines. Download 9292 now for real-time Dutch transport updates and seamless e-ticketing with Apple Pay.
FAQ
Frequently Asked Questions
Everything you need to know about 9292 travel planner + e-ticket
What is the 9292 app used for?
The 9292 app combines all public transport timetables in the Netherlands, including train, bus, tram, metro, and ferry, to plan journeys and provide real-time travel advice.
Can I buy e-tickets for public transport using the 9292 app?
Yes, the 9292 app allows users to buy e-tickets for their entire journey. It eliminates the need for an OV-chipkaart or debit card.
What payment methods are supported for e-tickets in the 9292 app?
The 9292 app supports iDeal, credit card, and Apple Pay for purchasing e-tickets. It also shows Google Pay in the payment options.
Does the 9292 app show the live location of public transport vehicles?
Yes, the 9292 app provides the live location of trains, buses, trams, or metros via a map icon within your travel advice.
Does the 9292 app integrate with shared mobility services like bikes or scooters?
Yes, the 9292 app allows planning journeys with bikes or scooters for the start or end, and it shows rental locations for services like OV-fiets, Dott, and Donkey Republic.
Does 9292 provide real-time public transport information and alternative travel advice?
Yes, 9292 uses real-time information from over 10 public transport operators. It automatically provides alternative travel advice in case of disruptions or construction.
How can I check the price of a public transport journey in the 9292 app?
The 9292 app displays the direct overview of travel expenses within the journey planner and provides a detailed breakdown of fares for different transport modes.
Can I personalize my home screen in the 9292 app?
Yes, the 9292 app allows users to personalize their home screen by adding favorite locations and routes using the plus sign. This generates travel advice with one click.
Can I open gates with QR codes from the 9292 app?
Yes, the 9292 app allows users to open gates using the QR-code provided with their purchased e-tickets.
How can I contact customer support for the 9292 app?
You can contact 9292 customer service via chat on Instagram, Facebook, or WhatsApp, by emailing reizigers@9292.nl, or by calling 0900-9292 within the Netherlands.
App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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