Aena
Master 43 airports with real-time flight tracking, VIP lounge access, and step-by-step maps. Skip the lines with mobile ordering and enjoy a stress-free travel experience across the Spanish network.
Publisher
Category
TravelDownloads
1M+User Rating
Total Ratings
17K+Locales
5Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Get step-by-step indoor maps for major hubs like Madrid and Barcelona to find your gate, lounges, or car rentals instantly.
Book Fast Track access or pre-order food and duty-free items via 'Food to Fly' to maximize your time before boarding.
Receive instant gate change alerts and flight status notifications directly to your phone while enjoying exclusive VIP lounge access.
Insights from user reviews.
Sentiment Score
Summary
The AENA mobile app receives predominantly negative feedback, with users frequently reporting critical issues such as the app crashing, failing to open, or displaying persistent errors. Many experience difficulties with essential functionalities like parking booking and payment, login, and managing user accounts, often exacerbated after updates. Users also complain about inaccurate or outdated flight information and unhelpful customer support features like the chatbot. While a small number of users appreciate the app for providing useful real-time flight information and competitive parking prices, these positive experiences are overshadowed by widespread instability.
Common Themes
Everything you need to know about Aena.
Description
Latest Version
3.18.3
Size
243.6 MB
First Released
Sep 5, 2013
Download the official Aena app to skip the lines, book VIP lounges, and navigate 43 airports with ease. Your stress-free journey starts here.
Everything you need to know about Aena
The Aena app provides flight information and services for 43 Spanish airports managed by Aena, including real-time flight status, parking bookings, and VIP services.
Yes, the Aena app allows users to check flight status, add flights to "My Trips" by scanning a boarding pass or searching, and receive real-time notifications.
Yes, the Aena app allows users to book airport parking. It also features an option to pay for existing parking tickets directly through the app.
The Aena app offers booking for VIP services including VIP lounges, Fast Lane/Fast Track access, and Meet & Assist services at participating airports.
The Aena app features "Aena Maps" which provides step-by-step routes within the airport, helping users locate security checkpoints, restaurants, shops, and car rental facilities.
Yes, the Aena app provides a "No barriers" feature to request assistance for people with reduced mobility. This service is free and requires a 48-hour advance request.
Aena Club members gain access to exclusive, personalized discounts and promotions. The app allows users to manage their profile and view these benefits directly.
Yes, the Aena app includes chatbot assistance. Users can receive real-time help for their questions directly through the app's integrated chatbot feature.
Yes, the Aena app confirms that free Wi-Fi is available at all airports managed by Aena. This service helps users stay connected during their travel.
The Aena app is available in Spanish, English, Catalan, Galician, and Basque. This multilingual support enhances user accessibility and convenience for diverse travelers.
Aena Market offers "Food to Fly" for pre-ordering food for pickup and "Shop to Fly" for buying products online for terminal pickup, avoiding queues.
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