at bus
The official all-in-one transit app for your Italian adventure. Skip the ticket lines, track live bus arrivals, and explore iconic cities and hidden gems with ease.
Publisher
Category
NavigationDownloads
1M+User Rating
Total Ratings
1K+Locales
2Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Skip the search for physical kiosks. Purchase tickets and passes anytime, anywhere, and manage your travel budget directly from your phone.
Eliminate transit anxiety with live departure updates and GPS-guided stop alerts that tell you exactly when to get off.
Discover the best routes to iconic landmarks or hidden gems, and save your favorite spots for seamless, one-tap navigation.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback from users, highlighted by a global sentiment score of 18.5 out of 100. Users frequently report highly inaccurate bus schedules and unreliable live tracking, leading to missed buses and long waits. Significant issues also plague login and account management, with many experiencing unexpected log-outs and problems with credentials or registration. Tourists are particularly frustrated by confusing ticket validation rules and the aggressive enforcement of fines, a problem compounded by the app's poor multilingual support and unintuitive interface design. While a few users found the direct ticket purchase process simple for single tickets or carnets, the app's overall usability is widely criticized for being impractical and lacking essential features and accessibility.
Common Themes
Everything you need to know about at bus.
Description
Latest Version
6.12.14
Size
107.7 MB
First Released
Mar 15, 2023
Join over 1 million travelers who skip the ticket lines. Download the official at bus app today for 24/7 digital ticketing and real-time navigation across every Tuscan city and village.
Everything you need to know about at bus
The at bus app helps users plan trips, save places, check service status, and purchase tickets and passes. It functions as an online ticket office.
Yes, the at bus app serves as an online ticket office. Users can purchase all types of tickets and passes directly within the application 24/7.
For tickets and carnets, users need a "my at" account. If an account is not already created on the website, users can sign up directly in the at bus app.
Yes, the at bus app provides live departure times for buses at favorite stops, where this service is available. Users can monitor them on the map.
Users can log into the at bus app using their Google or Apple account. This process requires no passwords or form filling.
Yes, the at bus app allows users to track their bus live on the map. It shows the bus's location and how soon it reaches a stop.
Yes, users can save their favorite places within the at bus app. This makes them easily accessible for future trip planning.
The privacy policy for the at bus app is accessible through the app's menu. Users can select "Privacy policy" from the options.
For passes, users import a profile registered on shop.at-bus.it. This is done by inserting the user's date of birth and tax code into the at bus app.
Yes, the at bus app enables users to check the status of services they use regularly. This feature is available within the application.
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