Benefits OnLine

Benefits OnLine

Download on App Store
Logo of Benefits OnLine

Benefits OnLine: Your Financial Future Managed with Confidence

Securely access your Merrill benefit plans and Bank of America accounts 24/7. Track your investments, manage contributions, and stay informed with real-time market data—all in one app.

Publisher

Merrill Lynch

Category

Finance

Downloads

1M+

User Rating

3.0/5

Total Ratings

1K+

Locales

2

Your Future at a Glance

Discover the interface used by 1M+ users.

Merrill Lynch Benefits OnLine mobile app interface showing a simplified accounts overview with 401k and HSA balances

Merrill Lynch Benefits OnLine mobile app interface showing a simplified accounts overview with 401k and HSA balances

Merrill Lynch Benefits OnLine app interface displaying a 401k plan balance and performance chart

Merrill Lynch Benefits OnLine app interface displaying a 401k plan balance and performance chart

Screenshot of Merrill Lynch Benefits OnLine app showing 401k balance and personalized retirement insights.

Screenshot of Merrill Lynch Benefits OnLine app showing 401k balance and personalized retirement insights.

Merrill Lynch Benefits OnLine app interface showing investment asset allocation chart

Merrill Lynch Benefits OnLine app interface showing investment asset allocation chart

Mobile app screen displaying recommended financial to-dos for equity and retirement plans

Mobile app screen displaying recommended financial to-dos for equity and retirement plans

Interface of the Merrill Benefits OnLine app showing a menu of account actions like changing contribution rates and transferring funds

Interface of the Merrill Benefits OnLine app showing a menu of account actions like changing contribution rates and transferring funds

Empower Your Financial Well-being

The tools that make this app stand out, trusted by 1M+ users.

📈

Comprehensive Portfolio Tracking

Monitor your 401(k) balances, detailed holdings, and global market trends in real-time with interactive graphics and personalized watchlists.

🛠️

Direct Transactional Power

Take immediate control of your future by updating contribution rates or requesting loans and withdrawals without ever needing a desktop computer.

🔒

Biometric Security & Integration

Access your accounts instantly with Face ID and view your Bank of America and Merrill balances together for a unified view of your total wealth.

Review Analysis

Insights from user reviews.

Sentiment Score

8%
Negative

Summary

The app for store_id '1419745724' receives overwhelmingly negative feedback, primarily due to persistent login difficulties, frequent errors, and general instability. Users consistently report being unable to access their accounts, encountering blank screens, or receiving generic error messages after attempted logins, often exacerbated by recent updates. Beyond access issues, the app is criticized for its severely limited functionality, lacking essential features such as comprehensive transaction history, stock trading options, or accessible tax documents, and displaying outdated or incorrect account data. Furthermore, users highlight a frustrating user experience marked by slow performance, unintuitive design, and unhelpful customer support, with critical bugs leading to significant financial losses in at least one documented case of duplicate stock sales.

Common Themes

Login Difficulties(31)
App Instability & Errors(17)
Limited Functionality(10)
Poor Customer Support(8)
Subpar User Experience(7)
Critical Financial Bugs(2)

About the app

Everything you need to know about Benefits OnLine.

Description

You don’t need a computer to keep up with your employer-sponsored benefit plans. With the free* Benefits OnLine® Mobile app, you’ll have easy access to your benefit plans with Merrill, virtually 24/7. Find out how easy it is to: Manage your accounts •Check your account balances, detailed holdings and account history •Manage your investments and update contribution rates •View your Account Summary with interactive graphics •Request a loan, withdrawal or rollover Access financial information •Review U.S. & Global market data •Add securities to your device watchlist •Monitor major market securities Personalize your experience •Stay up to date with My To-Do List and Alert messages •Have your Merrill investment account balances and Bank of America account balances displayed along with your benefit plan accounts •Choose “online deliver” for statements and confirmations Stay Secure •Set up Touch ID/Face ID to log in securely without using your password** •Visit our Privacy & Security page to learn about the features we offer to help protect you and your accounts IMPORTANT NOTICE: The Benefits OnLine® app for iPhone is available to clients who have access to the benefits.ml.com website. Some of the features and services available on benefits.ml.com are not available within this app. Please access the website to access all functionality. Select Application License Agreement and review the amended Terms & Conditions, which apply to the website and all mobile devices. By downloading and using this app, you agree to the current Terms & Conditions. *You may be charged access fees from your wireless service provider depending on your mobile device. Please check with your wireless service provider for details on specific fees and charges. **Certain devices are eligible for enrollment in Touch ID/Face ID. The images included are for illustrative purposes only. Merrill Privacy and Security: ml.com/privacy Merrill makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), a registered broker-dealer and Member Securities Investor Protection Corporation (SIPC), and other subsidiaries of Bank of America Corporation. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Merrill is the marketing name for Merrill Lynch Wealth Management, and Merrill Edge®, both of which are made available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S). Merrill Edge is available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), and consists of the Merrill Edge Advisory Center (investment guidance) and self-directed online investing. Trust and fiduciary services are provided by U.S. Trust, a division of Bank of America, N.A., Member FDIC, or U.S. Trust Company of Delaware. Both are wholly owned subsidiaries of Bank of America Corporation. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. MLPF&S and Bank of America, N.A. make available investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation. Investment products, insurance and annuity products: •Are Not FDIC Insured •Are Not Bank Guaranteed •May Lose Value •Are Not Deposits •Are Not Insured by Any Federal Government Agency •Are Not a Condition to Any Banking Service or Activity © 2026 Bank of America Corporation. All Rights Reserved Benefits OnLine is a registered trademark of Bank of America Corporation.

Latest Version

26.01.0

Size

471.4 MB

First Released

Oct 2, 2018

Your financial future, right in your pocket

Join over 1 million professionals managing their Merrill benefits and Bank of America accounts with secure, 24/7 mobile access.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Benefits OnLine

What is the Benefits OnLine app?

The Benefits OnLine app provides Merrill users with easy access to their employer-sponsored benefit plans. It allows managing accounts, accessing financial information, and personalizing the user experience.

Can I manage my benefit plan accounts with the Benefits OnLine app?

Yes, the Benefits OnLine app allows users to manage their employer-sponsored benefit plans. This includes checking balances, detailed holdings, account history, and managing investments.

Does the Benefits OnLine app support Touch ID or Face ID for login?

Yes, the Benefits OnLine app supports Touch ID and Face ID for secure login without a password. This feature enhances security for eligible devices, enabling quick access.

Can I view my Merrill investment and Bank of America account balances in the Benefits OnLine app?

Yes, the Benefits OnLine app displays Merrill investment account balances and Bank of America account balances alongside benefit plan accounts. This provides users with a consolidated financial overview.

How can I change my contribution rate using the Benefits OnLine app?

Users can change their contribution rate by accessing the "Actions" section within their account details in the Benefits OnLine app. This feature enables direct modification of plan settings.

Does the Benefits OnLine app allow requests for loans or withdrawals?

Yes, the Benefits OnLine app allows users to request a loan, withdrawal, or rollover directly from their benefit plan accounts. This essential functionality is available under account management.

Is the Benefits OnLine app free to download and use?

Yes, the Benefits OnLine app is free to download. However, wireless service providers may charge access fees depending on the mobile device. Users should check with their provider for details.

What kind of financial insights does the Benefits OnLine app provide?

The Benefits OnLine app provides personalized insights, including 401(k) plan overviews, potential employer matches, and retirement income projections. It also offers a "My To-Do List" for recommended next steps.

Does the Benefits OnLine app offer market data?

Yes, the Benefits OnLine app provides access to U.S. & Global market data. Users can add securities to a device watchlist and monitor major market securities directly within the application.

Are investments through the Benefits OnLine app FDIC insured?

No, investment products available through Merrill are not FDIC insured. They are not bank guaranteed, may lose value, and are not insured by any federal government agency.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute