בזק Bezeq
Bridge the distance with total control over your internet, energy, and landline. Pay bills, manage your router, and solve technical issues 24/7—no international calls or time zone hurdles required.
Publisher
Category
UtilitiesDownloads
246K+User Rating
Total Ratings
400Locales
1Discover the interface used by 246K+ users.
The tools that make this app stand out, trusted by 246K+ users.
Skip the hold music and the 7-to-10-hour time difference. Resolve technical faults, schedule technician visits, or manage property moves entirely through the app, anytime day or night.
Control your home connectivity from abroad. Toggle your WiFi, manage connected devices, and receive security alerts for your Israeli property directly from your smartphone.
Gain full transparency with access to your billing history and real-time Bezeq Energy consumption. Track hourly data and pay your bills instantly without needing an Israeli phone line.
Insights from user reviews.
Sentiment Score
Summary
Users express extreme dissatisfaction with the mobile app, frequently reporting critical issues such as app crashing on launch, persistent slowness, and failures in the login process. Core functionalities, including accessing invoices and managing router or WiFi settings, are widely reported as broken or absent, a significant downgrade from the previous application. Compatibility problems on devices like iPads and with VPNs, along with a lack of English language support, further contribute to user frustration. While one review praised specific customer service for an unrelated infrastructure issue, the app itself receives overwhelmingly negative feedback across performance, stability, and feature set.
Common Themes
Everything you need to know about בזק Bezeq.
Description
Latest Version
73.7.1.349
Size
106.5 MB
First Released
Sep 4, 2023
Bridge the distance and the time zones. Handle your Bezeq internet, electricity, and bills with total 24/7 control from the palm of your hand.
Everything you need to know about בזק Bezeq
The Bezeq app is a centralized platform for managing, viewing, and performing actions related to your Bezeq home internet, phone, and Bezeq Energy accounts.
You can log in to the Bezeq app using biometric identification to ensure your privacy and security. This method allows access at any time.
Yes, the Bezeq app allows you to control your home router, including turning WiFi on/off, viewing connected devices, and managing MESH browsing extenders.
The Bezeq app enables you to check your internet browsing speed directly from your home router and open a support ticket if an issue is detected.
Yes, the Bezeq app provides convenient access to view your last 18 invoices and allows you to pay your latest bill directly within the app.
Yes, the Bezeq app provides all necessary information regarding technician appointments, including scheduling and checking the estimated arrival time.
Yes, the Bezeq app provides users with information regarding regional outages, which helps in understanding why internet service may not be working.
The Bezeq app assists in easily transferring your subscription to a new residence, providing all required technical support for the relocation process.
Yes, Bezeq Energy customers can view cumulative, monthly, daily, and hourly electricity consumption data directly from their smart meter within the Bezeq app.
Yes, the Bezeq app offers simple solutions for technical problems with your BE router or WiFi connection, eliminating the need to contact customer service.
Yes, upcoming features for the Bezeq app include push notifications for devices connected to your router and security alerts for new device connections.
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