Burgerprofiel
Skip the queues and manage your official documents, track administrative files, and access your digital wallet anytime, anywhere. Your administrative life, simplified.
Publisher
Category
ProductivityDownloads
396K+User Rating
Total Ratings
300Locales
1Discover the interface used by 396K+ users.
The tools that make this app stand out, trusted by 396K+ users.
Access your certificates, diplomas, and official eBox documents instantly without the paperwork or physical storage.
Follow the status of your active files and receive instant push notifications the moment your request is updated.
Request official documents and manage administrative tasks 24/7, skipping the trip to City Hall entirely.
Insights from user reviews.
Sentiment Score
Summary
The app receives overwhelmingly negative feedback, primarily due to severe login issues, especially when using 'itsme', with many users reporting an inability to log in or getting stuck in infinite loops. Users also frequently criticize the app for being slow, complicated, and unoptimized for larger screens like iPads, as well as lacking essential features such as a dark mode and support for languages other than Dutch. While a small number of users find the app handy and easy to use for accessing documents and event information, the widespread technical difficulties and poor user experience significantly hinder its overall functionality and appeal.
Common Themes
Everything you need to know about Burgerprofiel.
Description
Latest Version
3.18.13
Size
57.1 MB
First Released
Jun 9, 2023
Bespaar tijd en beheer al uw officiële documenten op één plek. Download Mijn Burgerprofiel en regel uw zaken waar en wanneer u wilt.
Everything you need to know about Burgerprofiel
Burgerprofiel is the online government portal for citizens in Flanders. It enables users to track dossiers, stay informed with news, receive eBox documents, request certificates, and use a personal digital wallet.
Yes, the Burgerprofiel app is usable for anyone residing in Flanders who is older than 12 years. Some municipalities may also offer their own specific Burgerprofiel app versions.
Yes, the Burgerprofiel app allows users to request certificates and permits. The app features a dedicated section named "Attesten en vergunningen" where various types of official documents are available for request.
Burgerprofiel helps users manage government documents by providing access to eBox government documents and offering a personal digital wallet. This wallet stores items like eID, library information, certificates, and COVID-19 certificates.
The Burgerprofiel app provides users with recent news updates and keeps them informed on various governmental themes. These themes include "U en uw gezin" (You and your family) and "Wonen en energie" (Living and energy).
Yes, Burgerprofiel includes a personal digital wallet feature. Users can securely store digital versions of their eID, library details, various certificates, and other important personal documents like COVID-19 certificates.
Yes, Burgerprofiel enables users to follow their government cases, also known as dossiers. The app provides a clear overview of any ongoing applications and administrative processes under the "Lopende aanvragen" section.
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