Cinépolis
Skip the lines, order snacks in advance, and unlock exclusive Club Cinépolis rewards. Your VIP movie night in Mexico and Central America starts right here.
Publisher
Category
EntertainmentDownloads
8M+User Rating
Total Ratings
800Locales
2Discover the interface used by 8M+ users.
The tools that make this app stand out, trusted by 8M+ users.
Olvídate de las filas. Reserva tus asientos favoritos y obtén tus boletos de forma rápida y segura en segundos.
Ordena tus palomitas y snacks desde la app. Te avisaremos cuando tu pedido esté listo para recoger.
Acumula puntos en cada visita y accede a promociones exclusivas que recompensan tu lealtad cinéfila.
Insights from user reviews.
Sentiment Score
Summary
This Cinépolis app receives overwhelmingly negative feedback, primarily due to critical failures in ticket purchasing and frequent app crashes. Users widely report being unable to complete transactions, with money being debited but no tickets issued, often leading to frustrating refund processes lasting weeks. Many also complain about the app failing to load, displaying a blank screen, or getting stuck on the logo, especially after recent updates. While a few users appreciate the app for quickly viewing showtimes and its integration with iPhone Wallet, these positive aspects are overshadowed by severe usability issues, including regional service restrictions and problems with the loyalty program.
Common Themes
Everything you need to know about Cinépolis.
Description
Latest Version
5.12.6
Size
107.7 MB
First Released
Jan 29, 2010
Compra boletos sin filas, ordena tus snacks favoritos y gestiona tus puntos Club Cinépolis. ¡La mejor experiencia del cine, estés donde estés!
Everything you need to know about Cinépolis
Yes, Cinépolis app allows ticket purchases in Mexico, Costa Rica, Guatemala, Honduras, El Salvador, and Panama. Each ticket incurs a service fee.
No, food purchasing through the Cinépolis app is currently only available for Mexico. The menu updates based on the cinema selected by the user.
Yes, the movie listings update automatically. Users can manually refresh the listings by swiping down on the 'Películas' (Movies) section within the Cinépolis app.
Yes, the Cinépolis app requires an internet connection to utilize all its features. Without an active connection, full functionality is not available.
Yes, users can locate a cinema and change their city at any time within the Cinépolis app. This allows for tailored movie information.
No, Club Cinépolis points consultation is available only in Mexico, Costa Rica, Guatemala, Honduras, El Salvador, and Panama. Other regions cannot view points via the app.
Yes, every ticket purchased through the Cinépolis app generates a service cost. This fee applies to all ticket transactions within the app.
Registering for Club Cinépolis within the app allows users to enjoy incredible benefits. These benefits are specific to the loyalty program members.
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