Circuit Go

Circuit Go

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Logo of Circuit Go

Circuit Go: Master Your Laundry Day Without the Stress

Skip the queues and ditch the quarters. Check real-time machine availability, pay securely from your phone, and get notified the second your cycle is finished.

Publisher

CIRCUIT LAUNDERETTE SERVICES LTD

Category

Finance

Downloads

338K+

User Rating

1.2/5

Total Ratings

500

Locales

18

Laundry at Your Fingertips

Discover the interface used by 338K+ users.

Circuit Go mobile app interface showing a list of washers and dryers with their current availability and prices

Circuit Go mobile app interface showing a list of washers and dryers with their current availability and prices

Circuit Go mobile app payment screen showing washing machine cycle options and a swipe to pay button

Circuit Go mobile app payment screen showing washing machine cycle options and a swipe to pay button

Circuit Go app interface showing account balance and recent laundry transactions

Circuit Go app interface showing account balance and recent laundry transactions

Circuit Go mobile app screen for adding funds to a digital laundry wallet with auto refill settings

Circuit Go mobile app screen for adding funds to a digital laundry wallet with auto refill settings

Laundry Managed, Life Simplified

The tools that make this app stand out, trusted by 338K+ users.

📱

Real-Time Machine Status

No more 'ghost trips' to the basement. Check which machines are available before you even leave your apartment or dorm.

💳

100% Cashless Payments

Ditch the quarters and magnetic cards. Pay instantly and securely through the app so you are always ready to wash.

🔔

Smart Cycle Alerts

Multi-task with confidence. Get a notification the moment your cycle ends so you can move your laundry before someone else does.

Review Analysis

Insights from user reviews.

Sentiment Score

22%
Negative

Summary

This mobile laundry app receives overwhelmingly negative feedback from users. While some find its basic functionality to work and appreciate it as an improvement over prior versions, widespread complaints persist regarding its stability, high costs, and machine reliability. Users frequently encounter critical bugs such as a non-functional back button and issues stemming from the recent app transition, including login problems and difficulties transferring balances from the old version. Additionally, frustrations are common regarding forced minimum top-ups with associated withdrawal fees, unreliable machines that often fail to start or dry clothes effectively, unhelpful customer support, and the removal of useful features like 'roomview'.

Common Themes

App Stability & Usability(3)
Payment Transaction Initiation(2)
App Version Improvements(1)
Laundry Machine Performance(1)
Access to Laundry Facilities(1)

About the app

Everything you need to know about Circuit Go.

Description

We’re on a mission to make laundry less of a chore. So with our free Circuit Go app, you can quickly check availability, book a machine and start washing. Instant, reliable payments, straight through the app Simple to book – schedule your laundry in advance Skip the queues – check machine availability in your laundry Save some cash – in-app coupons add up to great savings All on your phone – get notified when your cycle’s complete Ready to wash? Visit nearest Circuit launderette, load your laundry, choose your machine and programme, and GO. Please note: Circuit Go relies on your phone having an internet connection. As long as you're online in the laundry room, you can activate our machines and see how long’s left on your cycle. Your Circuit Go app account works separately to the terminal you might see on the wall in your launderette. Rather just tap and go? Pay contactlessly through the terminal. By downloading the Circuit Go app, you agree to the following terms: You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app. There’s no minimum amount of top-up credit. Payments are processed through a third-party payment provider. Circuit won’t store your card details. You can refund any part-used top-up credit yourself – use Withdrawing Balance in the Balance area in the app. Refunds incur an administration charge of £2.00. Your part-used credit will need to cover the £2.00 admin charged to be able to process the refund. No refund will be processed for any free credit or coupons. Balance transfer coupons will expire 12 months after the date of purchase. Visit circuit.co.uk for more information.

Latest Version

1.0.6

Size

62.7 MB

First Released

May 30, 2024

Ready to Ditch the Laundry Day Stress?

Join over 338,000 users who have swapped quarters for clicks. Download Circuit Go today to check machine availability, pay instantly from your phone, and unlock exclusive savings on every wash.

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FAQ

Frequently Asked Questions

Everything you need to know about Circuit Go

How does the Circuit Go app simplify the laundry process?

The Circuit Go app streamlines laundry by enabling users to check machine availability, book machines in advance, make instant payments, and receive notifications when their laundry cycle is complete.

Can users check machine availability from home with Circuit Go?

Yes, the Circuit Go app allows users to check the availability status of washing machines and dryers remotely, enabling them to skip queues and plan their laundry efficiently.

Does the Circuit Go app store users' credit card information?

No, the Circuit Go app does not store your card details. Payments are processed securely through a third-party payment provider, ensuring user financial privacy.

How can I get a refund for part-used credit in the Circuit Go app?

Users can refund part-used top-up credit within the Circuit Go app by accessing the "Withdrawing Balance" option in the Balance area. A £2.00 administration charge applies.

Is there a fee for refunding credit in the Circuit Go app?

Yes, a £2.00 administration charge applies to refunds of part-used top-up credit in the Circuit Go app. The remaining credit must cover this fee for the refund to be processed.

Does the Circuit Go app function without an internet connection?

No, the Circuit Go app requires an active internet connection to operate. Users must be online in the laundry room to activate machines and track cycle progress.

Can I use coupons with the Circuit Go app for discounts?

Yes, the Circuit Go app integrates in-app coupons, allowing users to apply savings to their laundry services and reduce costs.

How does Circuit Go inform users about completed laundry cycles?

The Circuit Go app notifies users directly on their phone when a laundry cycle is complete, eliminating the need to wait by the machine.

What are the available wash options and their prices in the Circuit Go app?

The Circuit Go app offers various wash options, such as 30' Standard Eco Wash for £3.50, 40' Standard Eco Wash for £4.00, Extra Wash for £4.25, and Extra Wash & Rinse for £4.50.

Does the Circuit Go app provide a transaction history?

Yes, the Circuit Go app includes an "Activities" section where users can monitor their balance and access a detailed history of all transactions and receipts.

Is there a minimum top-up amount for the Circuit Go app?

No, the Circuit Go app does not impose a minimum top-up amount for adding credit. Users can add any desired value to their balance.

How can I add funds to my Circuit Go account balance?

Users can add funds to their Circuit Go balance through the "Add to balance" screen by selecting from preset amounts (£10.00, £25.00, £50.00) or entering a custom value.

Does Circuit Go offer an automatic balance top-up feature?

Yes, the Circuit Go app features an auto-refill option. This automatically adds a pre-selected amount to your balance if it falls below a specified refill limit, using your linked payment method.

What is the expiration period for balance transfer coupons in Circuit Go?

Balance transfer coupons acquired through the Circuit Go app are valid for 12 months from their date of purchase, after which they expire.

Can I book a washing machine in advance with the Circuit Go app?

Yes, the Circuit Go app facilitates advance scheduling for laundry machines, allowing users to book their preferred washer or dryer beforehand.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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