DKV Insurance

DKV Insurance

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Logo of DKV Insurance

DKV Insurance: Faster Medical Reimbursements at Your Fingertips

Stop the paperwork. Scan receipts, track your claims in real-time, and access your digital Medi-Card® instantly. Experience the speed and autonomy of modern health insurance management designed for your busy life.

Publisher

DKV Belgium NV

Category

Medical

Downloads

485K+

User Rating

4.6/5

Total Ratings

29K+

Locales

3

Insurance at Your Fingertips

Discover the interface used by 485K+ users.

DKV Insurance app splash screen featuring the green heart logo and brand name on a white smartphone screen.

DKV Insurance app splash screen featuring the green heart logo and brand name on a white smartphone screen.

Dashboard of the DKV Insurance app featuring a digital Medi-Card and quick access icons for healthcare services

Dashboard of the DKV Insurance app featuring a digital Medi-Card and quick access icons for healthcare services

DKV Insurance app screen displaying a list of medical reimbursement statements and policy details for 2025

DKV Insurance app screen displaying a list of medical reimbursement statements and policy details for 2025

The services menu screen of the DKV Insurance app listing medical and emergency services.

The services menu screen of the DKV Insurance app listing medical and emergency services.

Illustration of a user scanning their Medi-Card into the DKV Insurance app next to a security shield icon

Illustration of a user scanning their Medi-Card into the DKV Insurance app next to a security shield icon

DKV Insurance app contact screen with customer service assistance and technical support buttons

DKV Insurance app contact screen with customer service assistance and technical support buttons

The settings page of the DKV Insurance mobile app showing account security and application preferences.

The settings page of the DKV Insurance mobile app showing account security and application preferences.

Healthcare Management, Simplified

The tools that make this app stand out, trusted by 485K+ users.

📸

Instant Expense Submission

Simply scan and send your medical receipts via the app. No mailing or physical filing—just fast, paperless processing for quicker reimbursements.

💳

Digital Medi-Card® Access

Carry your insurance details in your pocket. Access your digital card and coverage info instantly at any provider, even when traveling abroad.

Real-Time Claim Tracking

Stay in total control with a transparent history of your reimbursements. Monitor your claims' status instantly without ever picking up the phone.

About the app

Everything you need to know about DKV Insurance.

Description

DKV App – Your medical expenses, just a tap away Submit your medical expenses quickly and easily Scan and send your medical documents directly via the app. With the “Submit Expenses” feature, we receive your claims instantly. Less paperwork, faster processing! Faster reimbursements with AssurMed Enjoy quicker reimbursements for visits to your GP, dentist, and physiotherapist () through our direct link with AssurMed. Full details are available in the app. () Physiotherapists will gradually be connected to the system in the coming months. View your claims statements and coverages Access your reimbursement history and personal insurance details anytime, anywhere. Manage your personal data with ease Changed address or personal situation? Easily update your personal details directly in the DKV App. Always have your Medi-Card® with you Scan your Medi-Card® in the app and keep your insurance information at your fingertips. Support abroad in case of hospitalization Access DKV Assistance and find nearby hospitals with contact details directly via the app. Need help? Contact us easily Use the contact form in the app or check the FAQ section for quick answers.

Latest Version

5.4.2

Size

35.2 MB

First Released

Oct 16, 2014

Ready to Simplify Your Medical Expenses?

Join over 485,000 users who have traded paperwork for instant claims. Download the DKV Insurance app to scan receipts, access your digital Medi-Card®, and get reimbursed faster today.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about DKV Insurance

What is the DKV App used for?

The DKV App allows users to submit medical expenses, view claims and coverage, manage personal data, access their Medi-Card®, and find support for DKV Insurance services.

How can I submit medical expenses using the DKV App?

Yes, users can submit medical expenses by scanning and sending their medical documents directly through the DKV App's "Submit Expenses" feature. This reduces paperwork and speeds up processing.

Does the DKV App offer faster reimbursements?

Yes, the DKV App provides faster reimbursements through a direct link with AssurMed for visits to GPs, dentists, and physiotherapists. Full details are available within the app.

Can I access my insurance details and claims history in the DKV App?

Yes, the DKV App allows users to access their reimbursement history and personal insurance details anytime, anywhere. This includes viewing claims statements and coverages.

How do I update my personal information in the DKV App?

Users easily update their personal details, such as changed address or personal situation, directly within the DKV App through the "Manage your personal data" feature.

Does the DKV App include my Medi-Card®?

Yes, the DKV App allows users to scan their Medi-Card® into the application, ensuring they always have their insurance information readily available on their mobile device.

Can the DKV App assist with medical emergencies abroad?

Yes, the DKV App offers support abroad. Users can access DKV Assistance and find nearby hospitals with contact details directly through the app's "Services" section.

How can I contact DKV support through the DKV App?

The DKV App provides a contact form and an FAQ section for user support. Users can also find DKV Customer Services phone number and technical support details.

Does the DKV App support Face ID for security?

Yes, the DKV App supports Face ID. Users enable this biometric security feature within the application's "Settings" menu for enhanced access control.

What legal documents are available in the DKV App?

The DKV App provides access to legal documents such as "Terms of use" and a "Privacy Statement". These are accessible within the "Settings" section of the application.

Is there a way to view my reimbursement history by year in the DKV App?

Yes, the DKV App allows users to view their reimbursement statements categorized by year. This feature is available on the "Statements" screen, showing documents from various years.

Can I find nearby doctors and pharmacies using the DKV App?

Yes, the DKV App includes "On call services" within its "Services" menu. This allows users to locate nearby pharmacies, doctors, and dentists.

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