e& UAE

e& UAE

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Logo of e& UAE

e& UAE: Your Complete Digital Gateway to Life in the Emirates

Manage your mobile plans, home internet, and Emirates ID renewal from anywhere. Access exclusive 25% discounts, instant eSIM activation, and 24/7 support in one powerful super-app.

Publisher

Emirates Telecommunications Corp - Etisalat

Category

Utilities

Downloads

4M+

User Rating

4.7/5

Total Ratings

482K+

Locales

1

Your Digital UAE

Discover the interface used by 4M+ users.

e and UAE app dashboard showing account details and bill payment options

e and UAE app dashboard showing account details and bill payment options

Mobile app interface showing real-time data and credit balance consumption for a telecommunications plan

Mobile app interface showing real-time data and credit balance consumption for a telecommunications plan

e and uae app bill payment interface showing account balance and payment history options

e and uae app bill payment interface showing account balance and payment history options

A smartphone screen displaying the e and UAE mShop with categories for devices and home internet services.

A smartphone screen displaying the e and UAE mShop with categories for devices and home internet services.

Mobile app screen showing various data and voice add-on packages for e& UAE customers

Mobile app screen showing various data and voice add-on packages for e& UAE customers

A mobile app interface from e& UAE for buying smartphones and electronics with information on delivery and payment plans.

A mobile app interface from e& UAE for buying smartphones and electronics with information on delivery and payment plans.

e& UAE app interface showing eLife home internet and TV plans

e& UAE app interface showing eLife home internet and TV plans

Your UAE Lifestyle, Managed from Anywhere

The tools that make this app stand out, trusted by 4M+ users.

📱

One-Stop Digital Management

Handle multiple accounts, pay bills, and renew your Emirates ID remotely. Experience seamless control of your home and mobile services in one tap.

✈️

Travel-Ready Connectivity

Stay connected the moment you land. Get a free eSIM, activate prepaid plans before your trip, and manage roaming packs without the hassle.

💎

App-Exclusive Rewards

Unlock 25% off Freedom plans and 15% cashback on recharges. Access premium entertainment like STARZPLAY and Amazon Prime included with your plan.

Review Analysis

Insights from user reviews.

Sentiment Score

29%
Negative

Summary

The mobile app receives predominantly negative feedback, with users frequently reporting significant issues such as bugs, crashes, and slow performance across various functionalities. Key complaints highlight broken or limited core features, including difficulties with EID updates, purchasing services, and subscription management, often necessitating physical visits. While a few users praise the app's user-friendly aspects, many criticize its cluttered interface, lack of diverse payment options, and the inconvenience of frequent, forced updates. Furthermore, dissatisfaction with customer support and allegations of misleading practices contribute to a low overall sentiment.

Common Themes

App Stability & Bugs(17)
Limited/Broken Features(9)
Customer Support Experience(8)
User Interface Design(4)
Misleading Information/Scam Allegations(4)
Payment Method Support(3)
Frequent Forced Updates(3)
User-Friendly Design(2)

About the app

Everything you need to know about e& UAE.

Description

Get e& UAE app – convenience at your fingertips A one-stop shop where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, renew your emirates ID registration, avail exclusive online offers and much more with 24/7 live online chat support. Postpaid Plans Enjoy an exclusive 25% discount on Freedom Plans. Benefit from unlimited data, international minutes, and a complimentary STARZPLAY subscription. Get a free SIM card with the option to choose an eSIM. Unlock these special postpaid offers exclusively on the e& UAE app, tailored to enhance your mobile experience. Prepaid & Recharge Purchase your prepaid plan through the e& UAE app and receive a complimentary SIM card. Enjoy an exclusive 15% bonus cashback on every recharge, available only with the e& UAE app Add-ons Power your mobile plan with e&'s selection of call packs, roaming offers, and data packages. Enjoy seamless connectivity with our roaming and international call options. Choose from a variety of data, voice, combo packs, and exclusive TV and calling offers to suit your lifestyle. eLife Home Internet Experience comprehensive home internet with e& Wi-Fi plans. Enjoy up to 30% off on fiber home plans with 1Gbps speed, TV channels, and free Amazon & STARZPLAY subscriptions. Change your existing eLife plans to stream live cricket and FIFA and enjoy high-speed internet at 1Gbps, with our newly launched packages. Enjoy free installation (worth AED 199) when you purchase online. Home Wireless Enjoy unlimited data with our easy Plug-n-Play 5G router. Benefit from premium subscriptions to STARZPLAY and GoChat. Experience the convenience of free delivery within 24 hours* with our 5G Home Wireless packages. Devices Download e& UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months. Smart Home Build your smart home with our exclusive offers on smart home devices with 3 months free on home control service. Download e& UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months. Insurance Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&. Deals for you & make your own offer Unlock exclusive addon deals specially curated for you at best price and many other free offers on e& UAE app. Also, make your own offer with the freedom to customize data, calls and roaming allowance as per your convenience only at e& UAE app Unique Offers and features • Invite a friend and get 500MB FREE data • 15% Cashback credit on recharge • 25% off on freedom plans and STARZPLAY subscription with postpaid plans • App exclusive add-on deals • FREE eSIM activation with UAE PASS • Family plan - 10GB data for free and data sharing feature • FREE SIM with prepaid plans • Free subscriptions with postpaid entertainment packs • 3 months free - Home control service • Subscribe to data packs, voice packs, roaming add-ons with multiple payment options • Migrate from a Prepaid to a Postpaid account on the app anytime • Hassle-free relocation of your home internet connection with the online Home Move feature • Enjoy FREE installation & delivery within 24 hours on all online orders.

Latest Version

10.4.2

Size

624.9 MB

First Released

May 13, 2014

Your Gateway to the UAE, Anywhere in the World

Join 4M+ users managing accounts and unlocking exclusive 25% discounts. Download the e& UAE app for seamless eSIM activation, bill payments, and 24/7 support at your fingertips.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about e& UAE

What core features does the e& UAE app offer?

The e& UAE app allows you to manage multiple accounts, pay bills, recharge, subscribe to add-ons, renew your Emirates ID, and access exclusive online offers. It also provides 24/7 live online chat support.

Does the e& UAE app offer discounts on Postpaid Freedom Plans?

Yes, the e& UAE app provides an exclusive 25% discount on Freedom Plans. These postpaid plans include benefits such as unlimited data, international minutes, and a complimentary STARZPLAY subscription, along with a free SIM or eSIM.

How can I get a free SIM card with the e& UAE app?

Yes, the e& UAE app offers a complimentary SIM card when purchasing a prepaid plan. For postpaid plans, users also receive a free SIM card with the option to select an eSIM.

Can I earn cashback on recharges using the e& UAE app?

Yes, the e& UAE app provides an exclusive 15% bonus cashback on every recharge made through the application. This is an app-specific benefit for users.

What types of add-ons are available in the e& UAE app?

The e& UAE app offers various add-ons, including call packs, roaming offers, data packages, voice packs, combo packs, and exclusive TV and calling offers, allowing you to customize your mobile plan.

Does the e& UAE app provide home internet services?

Yes, the e& UAE app offers both eLife Home Internet and Home Wireless services. eLife provides fiber plans with speeds up to 1Gbps, while Home Wireless includes a Plug-n-Play 5G router with unlimited data.

Are there discounts for eLife Home Internet plans through the e& UAE app?

Yes, the e& UAE app offers up to 30% off on fiber home internet plans with 1Gbps speed. These plans also include free Amazon and STARZPLAY subscriptions, plus complimentary installation.

Can I buy devices like smartphones and laptops using the e& UAE app?

Yes, the e& UAE app allows you to purchase the latest smartphones, laptops, tablets, and other devices. It includes free 24-hour delivery and offers payment plans for up to 36 months.

Does the e& UAE app support smart home device purchases?

Yes, the e& UAE app features exclusive offers on smart home devices. Purchases include 3 months free home control service, free 24-hour delivery, and easy payment plans for up to 36 months.

How can I invite a friend through the e& UAE app to get free data?

Yes, the e& UAE app includes an "Invite a friend" feature. By successfully inviting a friend, users can receive 500MB of free data as a reward.

Can I view my current bill and usage in the e& UAE app?

Yes, the e& UAE app enables users to view and monitor all accounts in one centralized place. You can see your current bill due, track internet speed, calls, and data usage.

Is it possible to pay bills and recharge mobile credit through the e& UAE app?

Yes, the e& UAE app makes bill payments and recharges easy. Users can pay current bills, view their bill history, check payment history, and set up or manage Autopay options.

Does the e& UAE app offer a family plan or data sharing features?

Yes, the e& UAE app offers a family plan that includes 10GB of free data. This plan also supports a data sharing feature among family members, enhancing connectivity for all.

Can I activate an eSIM using the e& UAE app?

Yes, the e& UAE app supports FREE eSIM activation. This convenient process allows users to activate their eSIM directly through the app by using their UAE PASS.

Does the e& UAE app offer free delivery or installation for purchases?

Yes, the e& UAE app offers free installation and delivery within 24 hours on all online orders. This benefit applies to devices, smart home products, and eLife internet installations.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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