Publisher
Category
UtilitiesDownloads
7M+User Rating
Total Ratings
449K+Locales
1Discover the interface used by 7M+ users.
The tools that make this app stand out, trusted by 7M+ users.
Gift data to family members, check bills, and monitor usage instantly without ever making a call.
Boost your signal for work or gaming and set digital boundaries with device-level parental controls.
Access personalized upgrade deals and enjoy daily rewards from your favorite global brands.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives predominantly negative feedback, reflected by a low global sentiment score of 11 out of 100. Users frequently report significant issues with basic app functionality, including persistent login problems, crashes, and a slow, outdated user interface. Many specific features, such as the speed test function and parental controls, are reported as non-operational or clunky, with several users noting these problems recurred or emerged after recent app updates. Furthermore, customer support is widely criticized for being difficult to access and inefficient, alongside recurring challenges with billing and account management.
Common Themes
Everything you need to know about EE: Mobile, broadband & tech.
Description
Latest Version
5.76.0
Size
299.3 MB
First Released
Oct 30, 2012
Everything you need to know about EE: Mobile, broadband & tech
The EE app provides complete control to manage your EE account and services. It helps users maximize allowances, fine-tune connectivity, set parental controls, and access digital assistance for their EE products.
Yes, the EE app includes Data Gifting, enabling users to quickly and conveniently move data between family members' EE plans to maximize their allowance.
Yes, the EE app provides WiFi Controls for new EE Broadband packages. Users can fine-tune connectivity, activate Work Mode, and Game Mode using WiFi Enhancer to optimize their connection.
Yes, the EE app offers Parental Controls. Users can set controls on online access at device or profile level, ensuring children's safety online with customizable settings like Light, Moderate, or Strict.
The EE app provides digital assistance through Aimee, an AI-powered assistant. Aimee is available to help users with questions and provides important updates, such as data usage alerts, directly to their phone.
Yes, the EE app allows users to check their bills, including itemized usage, and assess their upgrade eligibility within seconds. It also helps manage Smart Benefits and track extra charges.
Yes, the EE app includes a Shop section. Users can find new phones, connected home tools, and discover personalized exclusive offers and the best deals on various tech and games.
Yes, the EE app offers EE Cover for tech insurance. Users can choose a suitable level of cover for their devices, including mobile phones, laptops, and headphones, and make claims directly within the app.
Users access rewards through the dedicated rewards section in the EE app. These rewards include savings on mobile bills, exclusive experiences, and discounts on favorite brands.
EE Pay Monthly customers can check and share data, view bills with itemized usage, monitor extra charges, see allowances, add-ons, and explore the rewards section within the EE app.
Pay As You Go users can check data, view their pack details, top up their balance, and track their Free Boosts directly within the EE app.
Yes, the EE app allows users to check their upgrade eligibility and upgrade their phone or plan. The app displays personalized upgrade offers, such as upgrading to a new iPhone with no upgrade fee.
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