ЕМИАС.ИНФО

ЕМИАС.ИНФО

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ЕМИАС.ИНФО: Ваш цифровой мост к медицине Москвы из любой точки мира

Управляйте здоровьем и заботьтесь о близких дистанционно. Записывайтесь к врачам, просматривайте результаты анализов и синхронизируйте данные Apple Health в единой электронной медкарте, где бы вы ни находились.

Publisher

IATS V SFERE ZDRAVOOKHRANENIYA GORODA MOSKVY, GKU

Category

Medical

Downloads

3M+

User Rating

3.5/5

Total Ratings

32K+

Locales

1

Your Health Hub at a Glance

Discover the interface used by 3M+ users.

Dashboard of the EMIAC INFO app for booking medical appointments in Moscow showing sections for appointments medications and health services

Dashboard of the EMIAC INFO app for booking medical appointments in Moscow showing sections for appointments medications and health services

Screen showing successful doctor appointment booking in the EMIAC.INFO app

Screen showing successful doctor appointment booking in the EMIAC.INFO app

EMIAC INFO app interface showing the digital medical record with categories for appointments analyses and prescriptions

EMIAC INFO app interface showing the digital medical record with categories for appointments analyses and prescriptions

List of managed family medical insurance policies in the EMIAC app interface

List of managed family medical insurance policies in the EMIAC app interface

Smartphone screen displaying medical appointment reasons in the EMIAC INFO app

Smartphone screen displaying medical appointment reasons in the EMIAC INFO app

EMIAC.INFO app interface in Russian showing a medical referral for blood work and a booking button

EMIAC.INFO app interface in Russian showing a medical referral for blood work and a booking button

Smart Healthcare Without Borders

The tools that make this app stand out, trusted by 3M+ users.

🏠

Remote Family Caregiving

Manage health for your elderly parents or children in Moscow. Book appointments and track their recovery from anywhere in the world.

📱

Digital Medical History

Forget physical paperwork. Access lab results, doctor notes, and digital prescriptions instantly through your secure electronic health card.

Apple Health Sync

Seamlessly share your US-tracked health metrics, like heart rate and activity levels, directly with your physicians in the EMIAC system.

Review Analysis

Insights from user reviews.

Sentiment Score

33%
Negative

Summary

The app receives predominantly negative feedback, primarily due to widespread and persistent authorization issues, with many users reporting an inability to log in via FaceID, password, or Mos.ru, especially after recent updates. Numerous users also experience critical performance problems such as freezing, crashing, and the app failing to open entirely. While a few users praise its convenience for booking appointments and accessing medical records for themselves and family, a significant number of reviews highlight issues with retrieving or displaying medical data, including past appointments, doctor's prescriptions, test results, and vaccination information. Many of these severe usability and data access problems are directly attributed to recent and frequent app updates.

Common Themes

Authorization Issues(28)
Update Related Problems(19)
App Performance & Stability(14)
Access to Medical Records/Data(7)
Booking Appointments(6)
General Convenience & Positive Aspects(3)

About the app

Everything you need to know about ЕМИАС.ИНФО.

Description

Приложение ЕМИАС.ИНФО предоставляет запись к врачам в городские поликлиники Москвы и доступ к электронной медкарте. Возможности: - запись на прием к врачу, просмотр/отмена/перенес записей; - запись к специалистам по направлениям; - запись на лабораторные исследования по назначениям; - просмотр выписанных рецептов; - автоматические напоминания о записях на прием; - возможность подключить несколько полисов ОМС. - электронная медицинская карта (осмотры врача, анализы, исследования, выписки) - возможность включить отправку данных из Apple Здоровье/Apple Health (пульс, давление, уровень глюкозы, уровень насыщения крови кислородом и температуру) в ЕМИАС Для просмотра медкарты необходимо оформить доступ к карте на портале mos.ru. Для записи к врачу необходимо иметь: 1. Полис ОМС, зарегистрированный в Москве; 2. Прикрепление в любой Московской поликлинике. Уточнить вопросы по полису и прикреплению можно по телефону +7 (495) 539-30-00. ===ВАЖНО=== Приложение подключается к информационной системе ЕМИАС, получая из нее информацию о расписании врачей, ваших текущих записях/направлениях, отправляет запрос на новую запись или перенос, поэтому приложение не может влиять на следующие ситуации: • Недоступна информационная система ЕМИАС или в ней идут технические работы; • Отсутствует (исчезло) прикрепление к конкретной поликлинике; • Полис ОМС отсутствует в базах городского фонда ОМС напишите нам в обратную связь прямо из приложения, мы сможем проверить и подсказать в чем проблема. Если вы недовольны качеством и доступностью медицинской помощи в поликлинике: • отсутствует необходимый врач/специальность; • нет доступного времени для записи; • исчезли (отменили в поликлинике) сделанные записи; • очереди в поликлиниках или долгое ожидание приема; • некачественное обслуживание со стороны врачей или регистратуры; необходимо обращаться на горячую линию Департамента здравоохранения г. Москвы (+7 (495) 777-77-77), в ведении которого находится организация работы городских поликлиник.

Latest Version

7.44.0

Size

245.2 MB

First Released

Dec 28, 2014

Manage Your Family’s Health in Moscow from Anywhere in the World

Join over 3 million users. Access electronic medical records, book appointments for loved ones, and sync your Apple Health data directly with Moscow clinics.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ЕМИАС.ИНФО

What is the purpose of the ЕМИАС.ИНФО app?

ЕМИАС.ИНФО is a mobile application for Moscow residents. It enables booking doctor appointments in city polyclinics and accessing electronic medical records directly from a smartphone.

Can I use ЕМИАС.ИНФО to book appointments with specialists?

Yes, ЕМИАС.ИНФО allows users to book appointments with specialists. This feature supports appointments based on referrals received from other medical professionals.

How do I access my electronic medical record using the ЕМИАС.ИНФО app?

To access your electronic medical record in ЕМИАС.ИНФО, you must first obtain access through the mos.ru portal. After authorization, the app displays your health information.

What health information is available in the ЕМИАС.ИНФО electronic medical record?

The ЕМИАС.ИНФО electronic medical record includes doctor's examinations, analyses, tests, discharge summaries, COVID-19 tests, hospitalizations, referrals, prescriptions, and vaccination data.

Can I manage multiple OMS policies with the ЕМИАС.ИНФО app?

Yes, the ЕМИАС.ИНФО app allows users to connect and manage multiple compulsory medical insurance (OMS) policies. This feature supports managing policies for family members.

What are the requirements to book a doctor's appointment using ЕМИАС.ИНФО?

To book a doctor's appointment via ЕМИАС.ИНФО, you must have an OMS policy registered in Moscow and be attached to any polyclinic within Moscow.

Does ЕМИАС.ИНФО send reminders for scheduled appointments?

Yes, the ЕМИАС.ИНФО app provides automatic reminders for scheduled appointments. This feature assists users in keeping track of their upcoming medical visits.

Can I track my prescriptions using the ЕМИАС.ИНФО app?

Yes, the ЕМИАС.ИНФО app allows users to view their issued prescriptions. This feature is integrated within the 'Лекарства' (Medication) section of the application.

How does ЕМИАС.ИНФО integrate with Apple Health?

ЕМИАС.ИНФО offers an option to integrate with Apple Health. Users can send data like heart rate, blood pressure, glucose levels, oxygen saturation, and temperature from Apple Health to EMIAS.

What should I do if I have issues with my OMS policy or polyclinic attachment in ЕМИАС.ИНФО?

If you have questions regarding your OMS policy or polyclinic attachment, you can call +7 (495) 539-30-00. Additionally, in-app feedback is available for support.

What are the different purposes for booking an appointment in ЕМИАС.ИНФО?

In ЕМИАС.ИНФО, you can book appointments for reasons including cold symptoms, poor health/pain, routine check-ups, prescription issuance, medical examinations, document processing, and vaccinations.

Can I cancel or reschedule my doctor's appointments using ЕМИАС.ИНФО?

Yes, ЕМИАС.ИНФО allows users to view, cancel, or reschedule their doctor's appointments. This functionality provides flexibility in managing medical visits directly through the application.

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