Publisher
Category
FinanceDownloads
3M+User Rating
Total Ratings
8K+Locales
2Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Need liquidity fast? Apply in minutes and receive funds directly to your account within the same day.
Open a free Übank account instantly to manage loans and make unlimited free transfers in one app.
Skip the bank branches. Complete your entire application with secure facial recognition and digital signatures.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives predominantly negative feedback, largely due to persistent performance issues and a problematic user experience. Many users report frequent app errors, crashes, and an inability to log in, particularly affecting iPhone XR users across various iOS versions, including 16.8 and 18.7.1. A major source of frustration stems from perceived "exorbitant interest rates," unclear fee structures, and constant, intrusive calls from staff, even before payment due dates or after settling accounts. While a minority of users appreciate the app's ease of use and quick service, the overwhelming sentiment points to significant concerns regarding transparency, customer communication, and overall app reliability.
Common Themes
Everything you need to know about FE ONLINE 2.0.
Description
Latest Version
1.9.3
Size
155.8 MB
First Released
Jan 17, 2024
Everything you need to know about FE ONLINE 2.0
FE ONLINE 2.0 is the official FE CREDIT financial application. It supports diverse lending needs like cash loans, credit card applications, and installment purchases, offering new utilities for personal financial management.
FE ONLINE 2.0 features a blue-red logo and integrates Übank for loan disbursement and repayment. Some FE ONLINE 1.0 features, like biometric login, are not yet available in FE ONLINE 2.0, pending future updates.
Yes, FE ONLINE 2.0 supports quick cash loans. Users apply online with a national ID (CCCD). Funds disburse quickly into their integrated Übank digital bank account. Existing customers only need an electronic signature.
To apply for a cash loan on FE ONLINE 2.0, applicants must be Vietnamese citizens aged 20-60. They also need a minimum monthly income of 3,000,000 VND.
The cash loan limit on FE ONLINE 2.0 ranges from 10,000,000 VND to 70,000,000 VND. The flexible loan term is available for 12 to 36 months.
The interest rate for cash loans on FE ONLINE 2.0 ranges from 15% to 35% per year. This rate depends on the customer's specific profile and the outstanding principal balance.
Yes, users can easily apply for a FE CREDIT credit card through FE ONLINE 2.0. The app also allows convenient online cash withdrawals directly from the credit card.
FE ONLINE 2.0 integrates with Übank digital bank, allowing free account opening. It facilitates quick transactions, free interbank transfers, and convenient FE CREDIT loan payments via the Übank account.
FE ONLINE 2.0 ensures comprehensive security with face recognition, secure transactions via Smart OTP, and tokenization technology. This encrypts card numbers into special character strings.
Yes, FE ONLINE 2.0 allows users to store contracts and comprehensively manage their loan and FE CREDIT credit card accounts. Users can track payment schedules anytime, anywhere.
No, FE ONLINE 2.0 currently does not support biometric login. This feature, present in FE ONLINE 1.0, is awaiting future updates in the new version.
Customers can contact FE CREDIT for support via website, social media, or hotlines. Loan product inquiries use 19006535, and card product inquiries use 19006939.
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