GoToAssist Remote Support: Your Mobile Command Center for Seamless IT Delivery

Name: GoToAssist Remote Support
Availability: InStock
Rating: 1.83 (100 reviews)

Empower your technical team to solve complex issues from anywhere. Deliver secure, professional support to desktops and mobile devices directly from your iPhone or iPad with unattended access and firewall-friendly connectivity.

Publisher

GoTo Group, Inc.

Your Mobile Command Center

Discover the interface used by 1K+ users.

GoToAssist Remote Support app interface on an iPhone showing the screen to start or join a support session.

iPhone screen displaying the GoToAssist Remote Support app invitation interface with a support key

GoToAssist Remote Support mobile app interface showing system diagnostics categories including processes and hardware

Live chat interface in the GoToAssist Remote Support app showing a technical support session with a customer.

Your Mobile Command Center for Instant IT Support

The tools that make this app stand out, trusted by 1K+ users.

🚀

Full Remote Control

Execute complex troubleshooting using intuitive touch gestures and a complete functional keyboard, including Alt, Ctrl, and special keys.

🔓

Unattended Machine Access

Maintain servers and resolve technical issues remotely without requiring an end-user to be present, maximizing your efficiency.

🛡️

Secure & Compliant

Protect sensitive corporate data with 128-bit AES encryption and end-to-end authentication that works seamlessly behind existing firewalls.

About the app

Everything you need to know about GoToAssist Remote Support.

Description

GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. Features: • Unlimited live support that works seamlessly behind existing firewalls • Screen sharing and remote control of supported devices • Unattended machine access • Intuitive touch and gesture controls • Pinch to zoom • Full keyboard functionality, including special keys (Alt, Ctrl, etc.) • 128-bit AES encryption and end-to-end user authentication • Connects over 3G/4G and Wi-Fi • Free 24/7 support Get started quickly: 1) Download and install the GoToAssist app on your iPhone or iPad. 2) Log in with your GoToAssist account. 3) Tap to create a support session and then send your user an invitation to connect.

Latest Version

2.1.6

Size

32.3 MB

First Released

Jun 12, 2017

Transform Your iOS Device into a Mobile Command Center

Download GoToAssist today and gain the freedom to resolve critical IT issues, bypass firewalls, and support your clients from anywhere—without being tethered to your desk.

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