GVB reis app

GVB reis app

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Logo of GVB reis app

GVB reis app: Your Official Gateway to Amsterdam and Beyond

Navigate like a local with real-time transit updates, instant mobile tickets, and personalized route planning—all in English and at your fingertips.

Download on App Store

Publisher

GVB Exploitatie B.V.

Category

Travel

Downloads

2M+

User Rating

4.5/5

Total Ratings

10K+

Locales

2

Amsterdam at Your Fingertips

Discover the interface used by 2M+ users.

GVB travel app interface on a smartphone showing the journey planner with options to enter origin and destination addresses in Amsterdam

GVB travel app interface on a smartphone showing the journey planner with options to enter origin and destination addresses in Amsterdam

GVB travel app journey planner interface with real time transport information

GVB travel app journey planner interface with real time transport information

GVB travel app showing real-time departures for Amsterdam public transport

GVB travel app showing real-time departures for Amsterdam public transport

Screen showing alert preferences for route disruptions in the GVB travel app.

Screen showing alert preferences for route disruptions in the GVB travel app.

GVB mobile app interface showing digital public transport tickets and a large QR code for scanning at transit gates.

GVB mobile app interface showing digital public transport tickets and a large QR code for scanning at transit gates.

GVB app screen for purchasing museum and attraction tickets in Amsterdam

GVB app screen for purchasing museum and attraction tickets in Amsterdam

GVB travel history screen showing journey details and costs with linked payment card

GVB travel history screen showing journey details and costs with linked payment card

GVB travel app interface for customizing a personal dashboard with transportation widgets

GVB travel app interface for customizing a personal dashboard with transportation widgets

Travel Amsterdam Like a Local

The tools that make this app stand out, trusted by 2M+ users.

🎫

Instant In-App Tickets

Skip the kiosks and the confusion. Purchase barcode tickets directly on your phone for a seamless, contactless transit experience.

⏱️

Live Reliable Routing

Stay ahead with real-time departure times and instant alerts for disruptions on your favorite lines across the entire country.

🚲

Integrated Bike Planning

Navigate the world's most bike-friendly city by easily combining cycling and transit in one personalized travel plan.

Review Analysis

Insights from user reviews.

Sentiment Score

25%
Negative

Summary

This mobile app generally receives strong negative feedback from users. Key complaints revolve around frequent issues with QR code scanning at transport gates, a limited and often unreliable payment system lacking options like Apple Pay, and confusing information regarding ticket validity across different public transport providers. Users also reported a recurring bug where the app adds extra tickets to purchases. While a few users appreciated the app's ease of use for specific tasks like purchasing bike supplements, many cited poor app performance, frequent crashes, and difficulties with navigation due to outdated information, poor search functionality, and a lack of adequate multilingual support.

Common Themes

Payment Options(10)
Ticket Information & Validity(8)
QR Code Scanning(7)
Navigation & Real-time Info(7)
Language Support(4)
App Performance(4)
Customer Service(4)
Ease of Use(3)

About the app

Everything you need to know about GVB reis app.

Description

The app for travelling by tram, (night) bus, metro and ferry in Amsterdam and the rest of the Netherlands. Your indispensable travel buddy for frequent travellers or for just a visit. Quickly and easily plan your trip from home to work, a restaurant or the theatre or from Schiphol to your hotel or B&B. Check whether there is a diversion or delay on your route. You always have your favourite line’s up-to-date departure times at your fingertips. And now it’s also possible to purchase a barcode ticket for immediate travel. What the GVB travel app offers you: - Up-to-date travel information: always the most reliable and up-to-date travel information for the GVB network as well as for all other public transport companies in the Netherlands. - Trip planner: plan your trip to any address in Amsterdam or the rest of the Netherlands. - Alert for disruptions: turn notifications on for your favourite line(s). You will receive an Alert if there’s a diversion or disruption. You can set this for certain days and time periods. - Crowd indicator: in each requested travel advice, you can immediately see how busy a service is expected to be. - Bicycle as before and after transport: under travel preferences, you can easily indicate whether you will start or end your trip by bicycle. - Travel only with GVB: if you have a GVB travel product, e.g. a GVB hour/day or GVB Flex, and only want to travel with GVB lines, it’s easy to set this in your travel preferences. - Save favourites: save your favourite locations in Amsterdam with just one click. It’ll then be even easier to plan your next trip. - In-app ticket purchase: you can buy tickets via the app for one hour or for more hours/days and activate them immediately so you are ready to travel. Easily check in and out using your mobile. Why are travellers using the GVB app even more? - Unique Touch Swipe planner – The most personalised trip planner in the Netherlands. Simply swipe from your current, favourite or any other set location to the key places of interest in the city and your trip will be planned instantly. Then you can personalise your destinations. Select your destinations from a list of main locations in Amsterdam and surroundings, and save them for later use. - Personal dashboard based on your travel profile. Directly access the key functions for your travel profile via your main screen. For example, if you use the app mainly for commuting, you will find your set regular route in your dashboard. In that way you always have the up-to-date departure times at hand. - You can compose your own menu to display the functions which are most useful to you. - Check the latest updates on disruptions and planned diversions. - Search for up-to-date departure times by location, stop name or line. (available from mid-May 2021) - Get in touch with GVB Customer Service quickly and have direct access to GVB Services such as lost & found or missed check-out (claim a refund for missed check-ins or check-outs). - Fully available in Dutch and English.

Latest Version

2.21.0

Size

29.2 MB

First Released

Feb 14, 2021

Ready to Explore Amsterdam Like a Local?

Download the official GVB app today to skip the ticket lines with mobile barcodes, get real-time transit alerts, and navigate the city with ease—all in English.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about GVB reis app

What public transport methods does the GVB app support in the Netherlands?

Yes, the GVB app supports travel by tram, night bus, metro, ferry, and train. It provides real-time travel information for the GVB network and all other public transport companies throughout the Netherlands.

Can I plan trips across the entire Netherlands using the GVB app?

Yes, the GVB app allows users to plan trips to any address within Amsterdam or the rest of the Netherlands. It integrates with the nationwide 9292 travel planner for comprehensive route planning.

Does the GVB app provide alerts for public transport disruptions?

Yes, the GVB app provides an alert feature for disruptions. Users can enable notifications for their preferred lines and specify desired time periods and days to receive alerts about diversions or delays.

Can I purchase tickets directly within the GVB app?

Yes, the GVB app enables in-app ticket purchases. Users can buy hourly or multi-hour/day public transport tickets, activate them instantly, and use their mobile device for check-in and check-out.

What types of tickets can be bought through the GVB app?

The GVB app offers hourly and daily public transport tickets. Additionally, it allows users to purchase attraction tickets for various museums and entertainment venues located in Amsterdam and its surrounding areas.

Does the GVB app show how busy a service is expected to be?

Yes, the GVB app includes a crowd indicator. For every travel advice request, the app immediately displays the expected busyness level of the public transport service.

Can users customize their dashboard in the GVB app?

Yes, users can personalize their dashboard in the GVB app. They can select and arrange widgets to display the functions most relevant to their travel profile, such as balance checkers or ferry information.

Can I access my travel history and costs in the GVB app?

Yes, the GVB app allows linking a credit or debit card to access travel history and view associated costs. Users can also download their travel details in a PDF format.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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