Hello bank! Belgium

Hello bank! Belgium

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Logo of Hello bank! Belgium

Hello bank! Belgium: 100% Mobile, 100% Free

Join the digital-first banking revolution. Open your free account in just 4 minutes and manage your money with total security, real-time insights, and human support available 83 hours a week.

Publisher

BNP PARIBAS FORTIS

Category

Finance

Downloads

255K+

User Rating

4.6/5

Total Ratings

12K+

Locales

4

Your Bank, In Your Pocket

Discover the interface used by 255K+ users.

Hello bank! Belgium app interface showing current account balance and prepaid card details

Hello bank! Belgium app interface showing current account balance and prepaid card details

Hello bank! Belgium app interface displaying account balances and navigation buttons.

Hello bank! Belgium app interface displaying account balances and navigation buttons.

Hello bank Belgium app interface showing a QR code scanner for fast and secure contactless payments

Hello bank Belgium app interface showing a QR code scanner for fast and secure contactless payments

Mobile app interface of Hello bank! Belgium showing a menu with Apple Pay integration and a contactless payment illustration.

Mobile app interface of Hello bank! Belgium showing a menu with Apple Pay integration and a contactless payment illustration.

Hello bank! Belgium app help and contact screen showing urgent options like card stop and general topics like payments and accounts

Hello bank! Belgium app help and contact screen showing urgent options like card stop and general topics like payments and accounts

Hello bank Belgium app interface displaying card settings with toggles for temporary blocking and regional payment controls

Hello bank Belgium app interface displaying card settings with toggles for temporary blocking and regional payment controls

Banking as Fast and Free as You Are

The tools that make this app stand out, trusted by 255K+ users.

Ready in 4 Minutes

Forget the paperwork and the queues. Apply directly from the app and get your banking started before your coffee gets cold.

💰

Zero Monthly Fees

Enjoy a full current account, savings account, and up to two bank cards without paying a single cent in maintenance costs.

🔒

Secure & Seamless

Log in instantly with FaceID and pay with a tap using Bancontact QR codes, backed by the security of BNP Paribas Fortis.

Review Analysis

Insights from user reviews.

Sentiment Score

32%
Negative

Summary

This banking app is currently receiving predominantly negative feedback, with a global sentiment score of 32/100, primarily due to widespread technical issues. While users generally praise the good service, ease of use, and modern interface for daily transactions, the app suffers from frequent crashes, login failures, and critical payment functionality problems, including QR code payments following the iOS 18.6.2 update. Many users express frustration with unresponsive customer service and difficulties accessing their accounts or making online purchases. Recurring problems such as app instability and critical bugs are making the application unreliable for essential banking needs.

Common Themes

App Stability & Bugs(17)
Login & Account Access(8)
Payment Functionality(8)
Ease of Use & General Experience(7)
Customer Support(4)
Missing Features(4)
Location-Specific Issues(3)

About the app

Everything you need to know about Hello bank! Belgium.

Description

Hello bank! is a banking service which is 100% mobile. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts. The application is: • Completely secure: You access our banking services using your own unique Easy Banking code, which you set up. You receive the same level of protection as you already enjoy when you use your bank card and PIN. • Has a full help service: The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions. To try Hello bank! free of charge: install the app The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending. A few useful features: • You can log in with your fingerprint or via facial recognition if your phone is equipped with this option. • The Bancontact function: this enables you to make payments via your smartphone by using the QR code . As easy as saying "Hello!" 1. Download the free app 2. Submit your request from the app (takes no more than 4 minutes!) 3. Your Hello box and card reader are sent to your home address 4. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them. Like to know more? Just ask! Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm). Or send an email to info@hellobank.be or read our FAQs at: https://www.hellobank.be/faq Hello bank! from BNP Paribas Fortis.

Latest Version

11.1.0

Size

172.7 MB

First Released

May 3, 2016

Say Hello to 100% Mobile Freedom

Join 255K+ users who opened their free account in just 4 minutes. Get your bank, your cards, and a human support team right in your pocket.

Download on App Store

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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