ASISA

ASISA

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Logo of ASISA

ASISA: Your Healthcare, Managed from Anywhere in the World

Stay connected to your health with digital cards, video consultations, and seamless policy management. Your peace of mind, right in your pocket.

Publisher

ASISA ASISTENCIA SANITARIA INTERPROVINCIAL DE SEGUROS SOCIEDAD ANONIMA

Category

Medical

Downloads

526K+

User Rating

2.7/5

Total Ratings

1000

Locales

1

Health at a Glance

Discover the interface used by 526K+ users.

Main menu of the ASISA app featuring icons for booking appointments, searching for doctors, and requesting video consultations.

Main menu of the ASISA app featuring icons for booking appointments, searching for doctors, and requesting video consultations.

Screen of the ASISA app to request authorization for medical tests or treatments

Screen of the ASISA app to request authorization for medical tests or treatments

ASISA mobile app home screen showing options for video consultations and doctor search

ASISA mobile app home screen showing options for video consultations and doctor search

Digital health insurance card display in the ASISA mobile application with QR code

Digital health insurance card display in the ASISA mobile application with QR code

Map view and list of ASISA medical centers and specialists in Madrid

Map view and list of ASISA medical centers and specialists in Madrid

Your Health Management, Without Borders

The tools that make this app stand out, trusted by 526K+ users.

📲

Asisa LIVE Video Consultations

Connect with Spanish medical specialists from your home in the US. Get expert advice and second opinions without the need for international travel.

💳

Digital ID and Policy Access

Carry your virtual insurance card everywhere. Instantly access your policy conditions and medical history without worrying about physical documents.

📝

Instant Digital Authorizations

Skip the bureaucracy and long-distance calls. Request medical authorizations and manage your receipts directly through the app with a few taps.

Review Analysis

Insights from user reviews.

Sentiment Score

25%
Negative

Summary

This mobile app receives overwhelmingly negative feedback from users, with an average rating indicating severe dissatisfaction. Many users report critical issues with app functionality and reliability, including frequent crashes, freezing, and general unresponsiveness, often rendering it 'useless.' A significant number of complaints highlight the absence or malfunction of key features like online appointment booking and video consultations, along with persistent problems concerning login, outdated doctor directories, and slow performance. Furthermore, several reviews specifically point to recurring bugs related to iOS 26 compatibility, which prevents some users from accessing the app entirely.

Common Themes

App Stability & Crashes(25)
Online Appointment Booking(15)
Login & Access Issues(10)
Doctor Directory & Search(8)
Performance & Speed(5)
In-App Support Chat(4)
iOS 26 Compatibility(3)

About the app

Everything you need to know about ASISA.

Description

Gestiona tu póliza con ASISA, estés donde estés. Accede de manera ágil a un conjunto completo de servicios que te permitirán gestionar tu salud y hacer más cómoda tu relación con nosotros. ¿Qué puedes hacer con ella? . Buscar al médico que necesites por especialidad y ordenarlo por cercanía. Comparte los resultados con quien tú quieras. . Pedir tu cita online en los hospitales y centros del Grupo Hospitalario HLA. . Solicitar una videoconsulta con un especialista a través de Asisa LIVE. . Saber qué pruebas requieren autorización y solicitarla en caso de que fuese necesario. . Ver tus tarjetas, si es que has olvidado llevarlas contigo. . Consultar el histórico de citas pendientes y tus visitas al médico. Añadir fotos, informes u otros documentos que quieras guardar. . Consultar el detalle de tus recibos. . Recuperar información sobre tu póliza, incluidas las condiciones particulares. Además, podrás encontrar toda la Red de Oficinas, centros propios y productos que ponemos a tu disposición. ¡Descarga la app de Asisa y comienza a disfrutar de todas sus ventajas en cualquier momento y desde cualquier lugar! (*) El acceso a la mayoría de estos servicios requiere esta registrado. Si no lo has hecho ya, puedes hacerlo directamente en la propia aplicación o a través de www.asisa.es/registro. El usuario y contraseña que elijas será válido para acceder por ambos canales.

Latest Version

9.8

Size

67.9 MB

First Released

Aug 18, 2011

Your Health in Your Pocket, No Matter the Distance

Join over 526,000 members managing their care with ease. Access video consultations via Asisa LIVE, request authorizations, and carry your digital ID card—all from your mobile device while in the USA.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ASISA

How can I manage my ASISA insurance policy using the ASISA app?

The ASISA app allows users to manage their policy conveniently from any location. It provides agile access to a full suite of services for health management.

Can I search for doctors and specialists within the ASISA app?

Yes, the ASISA app allows users to search for doctors by specialty and proximity. It also provides the option to share search results and view them on a map.

Does the ASISA app facilitate online appointment booking at hospitals?

Yes, the ASISA app enables users to request online appointments specifically at hospitals and centers affiliated with the HLA Hospital Group.

How do I request a video consultation with a specialist via the ASISA app?

Users can request a video consultation with a specialist through Asisa LIVE. This feature is integrated directly into the ASISA app for convenient access.

Can I check and request authorization for medical tests using the ASISA app?

Yes, the ASISA app allows users to check which tests or treatments require authorization. Users can also submit authorization requests directly through the application.

Is it possible to view my ASISA insurance cards digitally within the app?

Yes, the ASISA app allows users to view their digital insurance cards. This feature is useful if a physical card is forgotten.

Where can I find details of my ASISA policy and its particular conditions?

The ASISA app provides access to detailed information regarding a user's policy, including specific conditions. Users retrieve this data directly within the application.

Do I need to register to use the services offered by the ASISA app?

Yes, registration is required to access most of the services within the ASISA app. Users can register directly through the app or on www.asisa.es/registro.

Can ASISA app users pay their outstanding bills or receipts?

Yes, the ASISA app includes a feature allowing users to consult and pay their pending receipts. This function is available from the app's main interface.

Does the ASISA app save a history of my appointments and medical visits?

Yes, the ASISA app maintains a history of pending appointments and past medical visits. Users can also upload and save photos, reports, or other relevant documents.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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