StarHub App
Take full control of your mobile, broadband, and entertainment services from anywhere in the world. Securely pay bills, shop exclusive deals, and enjoy 24/7 support with the world’s most sustainable telco.
Publisher
Category
UtilitiesDownloads
796K+User Rating
Total Ratings
11K+Locales
1Discover the interface used by 796K+ users.
The tools that make this app stand out, trusted by 796K+ users.
Adjust mobile plans, add roaming packs, or update entertainment passes instantly, no matter your time zone.
Experience top-tier safety with Data Protection Trustmark certification and secure, PCI-compliant payment processing.
Keep your accounts active with easy bill payments and 24/7 virtual assistance for all your service questions.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback, with users frequently reporting it as slow, buggy, and often completely unusable. Common complaints include persistent login failures, inability to manage accounts (such as checking data usage or paying bills), and significant issues with eSIM activation and ID verification, especially for tourists. Many users express frustration with unresponsive customer service and perceived unethical practices, such as forced migration to more expensive prepaid plans, leading numerous customers to consider switching providers.
Common Themes
Everything you need to know about StarHub App.
Description
Latest Version
7.24.2
Size
308.3 MB
First Released
Nov 10, 2011
Join over 796,000 users managing their StarHub services effortlessly. Download the app today to enjoy secure billing, instant roaming packs, and 24/7 support at your fingertips.
Everything you need to know about StarHub App
Yes, the StarHub App allows users to activate and manage their mobile plans, view data allowance, and add roaming packs directly. It also features options for broadband and entertainment.
The StarHub App enables users to view and pay their bills, and easily top-up their StarHub wallet. The 'Pay' section clearly displays transaction history and top-up options.
Yes, the StarHub App provides 24/7 support through its virtual assistant. Users can ask questions and receive assistance directly within the app.
Yes, the StarHub App allows users to shop for the latest mobile, broadband, and entertainment offerings directly. It features categories for plans, devices, and add-ons.
Yes, StarHub is committed to data safety. The app is backed by the Data Protection Trustmark (DPTM) certification and adheres to PCI-DSS compliance for secure transactions.
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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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