Najm | نجم
Report accidents, track investigators in real-time, and manage your vehicle policies from anywhere. The essential digital bridge for Saudi drivers and vehicle owners at home and abroad.
Publisher
Category
ProductivityDownloads
4M+User Rating
Total Ratings
3K+Locales
1Discover the interface used by 4M+ users.
The tools that make this app stand out, trusted by 4M+ users.
Monitor accident report progress and track investigator arrival on a live map, eliminating anxiety caused by time zone differences.
Manage your vehicle insurance status from abroad to ensure your family and property in Saudi Arabia remain fully protected and compliant.
Report incidents instantly with photo uploads and automated GPS tagging, accelerating the transition from accident scene to insurance claim.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback, primarily due to persistent issues following recent updates, particularly version 10.0. Users frequently report significant problems with logging in, including unreceived verification codes, incorrect password errors, and accounts getting stuck on loading screens, often preferring the old version of the app. The application is also plagued by stability and performance issues such as freezing, crashing, and general unresponsiveness, alongside critical flaws in accident reporting and data management like missing vehicle information or disappearing old reports. Despite one positive mention of quick remote accident handling, overall sentiment regarding customer service is negative, citing uncooperative staff, long wait times, and a lack of technical support.
Common Themes
Everything you need to know about Najm | نجم.
Description
Latest Version
14.2.5
Size
60.8 MB
First Released
Jan 16, 2015
Ensure your insurance is active and your family is protected. Download Najm now to manage your automotive interests in KSA with ease from the USA.
Everything you need to know about Najm | نجم
The Najm app is a smartphone application by Najm for insurance services. It enables drivers and insurance clients to manage various accident-related services and check vehicle policy status efficiently.
The Najm app provides services including accident reporting, photo submission, status tracking, investigator location tracking, report status checks, vehicle policy status, and Najm branch locations with contact information.
The Najm app facilitates accident reporting by accurately identifying the accident location, automatically registering the accident number, and assigning the nearest investigator. This speeds up the arrival of Najm's investigator.
Yes, the Najm app allows users to know the expected investigator arrival time. It also provides the capability to track the investigator's real-time location on a map directly within the application.
The Najm app currently supports both Arabic and English languages. Users can interact with the application in either of these languages.
No, the Najm app is specifically designed for accidents occurring within Najm's coverage area in Saudi Arabia. It cannot be used in regions not covered by Najm.
Yes, the Najm app allows users to check the status of their vehicle insurance policies. It also helps determine eligibility for potential discounts based on policy details and claim history.
Yes, the Najm app indicates eligibility for insurance discounts. For example, it shows up to 30% discount for third-party insurance and potentially 100% discount for comprehensive insurance under specific conditions, like no claims for three years.
For any inquiries regarding the Najm app or its services, users can contact customer service. The designated contact number for support is 199033.
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