LiveChat - Support & Sell

LiveChat - Support & Sell

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Logo of LiveChat - Support & Sell

LiveChat - Support Your Customers and Close More Sales from Anywhere

Turn every conversation into a growth opportunity. Empower your team with real-time sneak peeks, automated greetings, and multi-channel support to deliver a superb customer experience while you're on the move.

Download on App Store

Publisher

Text, Inc

Category

Business

Downloads

76K+

User Rating

4.4/5

Total Ratings

500

Locales

1

The Power in Your Pocket

Discover the interface used by 76K+ users.

A mobile app dashboard screen from LiveChat showing real-time business metrics including teammate availability and chat engagement statistics.

A mobile app dashboard screen from LiveChat showing real-time business metrics including teammate availability and chat engagement statistics.

Mobile dashboard of the LiveChat app showing a list of active customer conversations

Mobile dashboard of the LiveChat app showing a list of active customer conversations

LiveChat mobile app interface showing a real time customer support conversation for an e-commerce issue.

LiveChat mobile app interface showing a real time customer support conversation for an e-commerce issue.

LiveChat mobile app screen showing real-time website visitor details including location and current page browsing status

LiveChat mobile app screen showing real-time website visitor details including location and current page browsing status

LiveChat app screen showing a list of archived customer chat histories with user names and locations.

LiveChat app screen showing a list of archived customer chat histories with user names and locations.

Mobile screen showing LiveChat team member list and status settings for accepting chats

Mobile screen showing LiveChat team member list and status settings for accepting chats

LiveChat app interface displayed on both a smartphone and a laptop showing cross-platform synchronization

LiveChat app interface displayed on both a smartphone and a laptop showing cross-platform synchronization

The Power of a Helpdesk, the Freedom of Mobile

The tools that make this app stand out, trusted by 76K+ users.

Superhuman Response Time

See what customers type before they hit send and use ready-to-go responses to solve problems in seconds.

📈

Convert Visitors into Buyers

Proactively engage hot leads with automated greetings and support customers throughout their entire buying journey.

🛠️

Complete Ticket Management

Manage complex cases, reassign groups, and track statuses without compromise, even on poor internet connections.

About the app

Everything you need to know about LiveChat - Support & Sell.

Description

LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times. Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier. 30,000+ companies around the world can’t be wrong! Powerful customer service software close at hand: - Customer details - Incoming message sneak peek & ready-to-go responses - Multi-channel support - File sharing - In-app and push notifications - Agent list with editable profiles And more! _________ Install LiveChat to: 1. Solve customer problems in a flash Instant answers in real-time. Fast for your team, fast for the customer. See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction. 2. Support smarter, not harder Make the most of automation. Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams. 3. Solve tickets anytime, anywhere Manage complex cases inside your iOS app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye. 4. Close more sales Collect and qualify leads without a hitch and boost your sales opportunities. Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales. 5. Cut costs Increasing headcount is not the answer. Scale your customer service the smart way. Improve productivity with powerful features. Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high. _________ Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.

Latest Version

2.41.3

Size

62.1 MB

First Released

May 15, 2020

Never Miss a Lead Again

Join 30,000+ growth-oriented businesses. Download LiveChat for iOS today to provide elite customer support and close more sales, no matter where your day takes you.

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