MAAF et Moi - Assurance MAAF

MAAF et Moi - Assurance MAAF

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Logo of MAAF et Moi - Assurance MAAF

MAAF et Moi: Your All-in-One French Insurance Hub

Manage your French assets from the USA with 24/7 access to your contracts, certificates, and claims. The essential digital agency for MAAF clients living abroad.

Publisher

MAAF Assurances SA

Category

Finance

Downloads

798K+

User Rating

3.3/5

Total Ratings

600

Locales

1

Your Digital Agency, Anywhere

Discover the interface used by 798K+ users.

A woman smiling while using the MAAF et Moi insurance app on her smartphone

A woman smiling while using the MAAF et Moi insurance app on her smartphone

Interface of the MAAF et Moi app showing auto and home insurance policy details

Interface of the MAAF et Moi app showing auto and home insurance policy details

A smartphone screen displaying the MAAF et Moi app with a list of various insurance contracts including home health school and auto policies

A smartphone screen displaying the MAAF et Moi app with a list of various insurance contracts including home health school and auto policies

Interface of the MAAF et Moi app to download insurance certificates for car and home

Interface of the MAAF et Moi app to download insurance certificates for car and home

Interface of the MAAF et Moi app to declare auto or home insurance claims

Interface of the MAAF et Moi app to declare auto or home insurance claims

Mobile app interface of MAAF et Moi showing the real-time status and timeline of a car accident claim.

Mobile app interface of MAAF et Moi showing the real-time status and timeline of a car accident claim.

A man viewing his insurance payment calendar on the MAAF mobile app while sitting outdoors

A man viewing his insurance payment calendar on the MAAF mobile app while sitting outdoors

MAAF et Moi app interface displaying insurance renewal notices and payment history

MAAF et Moi app interface displaying insurance renewal notices and payment history

MAAF mobile app contact and emergency assistance interface

MAAF mobile app contact and emergency assistance interface

Your French Insurance, Without the Distance

The tools that make this app stand out, trusted by 798K+ users.

Smart Contract Management

Handle your auto, home, and pro contracts 24/7. Update details or pay premiums in a few taps without worrying about business hours.

📂

Instant Digital Documents

Need an insurance certificate for your French property? Download and share official attestations instantly from your phone.

🔒

Secure Savings Oversight

Monitor your MAAF Vie life insurance and manage your investments securely from abroad with integrated biometric access.

Review Analysis

Insights from user reviews.

Sentiment Score

22%
Negative

Summary

The MAAF mobile application receives overwhelmingly negative feedback from users, who frequently describe it as outdated and plagued with persistent technical issues. Many users report difficulties with login, frequent disconnections, an inability to access or download essential documents, and non-functional biometric authentication like Face ID. Despite some users finding its basic information and contact access useful, a significant number express frustration over the lack of modern features such as Apple Pay, an incomplete 'MAAF Vie' section with limited functionality, and general instability often leading to crashes. Users also lament that recent updates have failed to address these long-standing problems, often making the experience worse.

Common Themes

Usability & Information Access(6)
Document Management(2)
App Stability & Performance(2)
Feature Completeness(1)
Login & Authentication(1)

About the app

Everything you need to know about MAAF et Moi - Assurance MAAF.

Description

Clients MAAF, avec l’application mobile MAAF et Moi, accédez à de nombreux services et aux principales fonctionnalités de votre espace client depuis votre smartphone ou tablette. CONTRATS - Simplifier la gestion de vos contrats Auto, 2 roues, Habitation, Santé, Pro, épargne… ATTESTATIONS - Obtenir vos attestations auto, habitation, scolaire… en les téléchargeant, en demandant à les recevoir par email ou par courrier SERVICES SANTE (contrats Biorythm et Vivazen) - Consulter vos remboursements santé… et pour toutes questions, chatter avec votre conseiller MAAF Santé, - Accéder aux services MySantéclair, - Anticiper vos dépenses avec le simulateur santé. SINISTRES - Obtenir en quelques clics une dépanneuse en cas de panne ou appeler avec géolocalisation en cas d'accident, - Trouver un réparateur agréé, - Consulter votre suivi de sinistre en temps réel, - Déclarer un sinistre habitation ou auto. PAIEMENTS ET AVIS D’ECHEANCE - Télécharger votre avis d'échéance et vos avis de paiement, - Retrouver votre calendrier de paiement, - Payer vos cotisations en ligne, - Modification des moyens de paiement. DEVIS et SIMULATION - Réaliser un devis auto, santé, habitation,... - Réaliser une simulation crédit (auto, moto, camping-car et travaux), - Retrouver vos devis en ligne (auto, habitation, santé, pro et association) EPARGNE Vous êtes client MAAF Vie, un espace dédié aux contrats d’assurance vie est à votre disposition - Consulter la situation d votre épargne, - Gérer vos opérations sur votre MAAF Vie (versements complémentaires, retraits partiels). CONSEILLERS - Consulter les coordonnées et horaires d’ouverture de votre agence - Prendre rdv en agence ou par téléphone avec un conseiller - Faciliter vos échanges en envoyant vos documents directement par mail. L'application MAAF et Moi évolue grâce à vos retours.  Nous sommes à l'écoute de vos commentaires pour vous offrir la meilleure expérience utilisateur.  N’hésitez pas à nous faire part de vos suggestions en laissant un commentaire ou en nous contactant sur nos comptes Facebook et Twitter #clicMAAFetMoi. Crédit Photos ©StratfordProductions– AdobeStock (retouche effectuée sur Photoshop) ©BullRun– AdobeStock (retouche effectuée sur Photoshop) ©JustLife – AdobeStock (retouche effectuée sur Photoshop) ©Stock Rocket – AdobeStock (retouche effectuée sur Photoshop)

Latest Version

3.1.1

Size

60.3 MB

First Released

Apr 7, 2015

Your French Insurance Agency, Without the Time Zone Stress

Join over 790,000 users managing their assets from abroad. Download MAAF et Moi today to access your certificates, track your savings, and manage payments 24/7—no matter where you are in the USA.

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FAQ

Frequently Asked Questions

Everything you need to know about MAAF et Moi - Assurance MAAF

What is the MAAF et Moi app?

The MAAF et Moi app provides MAAF clients with access to services and features of their client area from a smartphone or tablet. It simplifies managing insurance contracts and related operations.

Which types of insurance contracts can MAAF clients manage with the MAAF et Moi app?

MAAF clients manage Auto, 2-wheel, Home, Health, Professional, and Savings contracts using the MAAF et Moi app. It simplifies administration for all these insurance types.

How can I obtain insurance attestations using the MAAF et Moi app?

Users obtain auto, home, and school attestations by downloading them directly, requesting them via email, or having them sent by post through the MAAF et Moi app.

Does the MAAF et Moi app offer health insurance services?

Yes, the MAAF et Moi app offers health services for Biorythm and Vivazen contracts. Users consult reimbursements, chat with a MAAF Health advisor, access MySantéclair, and use a health simulator.

How do I declare a claim in the MAAF et Moi app?

Clients declare home or auto claims directly within the MAAF et Moi app. The app also provides options to request a tow truck with geolocation for breakdowns or accidents.

Can I track my insurance claim in the MAAF et Moi app?

Yes, users consult their claim status in real-time through the MAAF et Moi app. This feature provides updates on the progress of declared incidents.

How can I manage my payments with the MAAF et Moi app?

The MAAF et Moi app allows users to download payment notices, view their payment calendar, pay contributions online, and modify payment methods for their contracts.

Can I get insurance quotes or credit simulations on the MAAF et Moi app?

Yes, the MAAF et Moi app enables users to create auto, health, or home insurance quotes. It also provides credit simulations for auto, motorcycle, camper van, and work projects.

How can I contact a MAAF advisor using the MAAF et Moi app?

Users view agency contact details and opening hours, schedule appointments, or send documents via email to advisors. The app facilitates direct communication with MAAF personnel.

What savings features does the MAAF et Moi app offer for MAAF Vie clients?

MAAF Vie clients use a dedicated space in the MAAF et Moi app to consult their savings situation. They also manage operations like additional payments and partial withdrawals on their MAAF Vie contracts.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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