MAKEUP - Beauty without limits: The World’s Largest Beauty Destination in Your Pocket

Summary

The mobile app receives predominantly negative feedback, largely due to persistent performance issues such as frequent crashes, slow loading, and a cumbersome interface with broken search and filters. Several users also criticize recent updates for removing useful features like saved item lists and wishlist pages, while introducing new bugs and making the app difficult to use. Although some praise fast delivery, product authenticity, and included gifts, there are significant complaints regarding order tracking, incorrect deliveries, and unresponsive customer support, alongside problems with payment options like missing Apple Pay. Overall, the app's technical shortcomings and service failures significantly overshadow its positive attributes.