melmo(メルモ)

melmo(メルモ)

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Logo of melmo(メルモ)

melmo: Your All-in-One Healthcare Manager

Skip the waiting room with 24/7 booking, automatic payments, and doorstep prescription delivery. Manage your family’s health seamlessly, from consultation to medication.

Download on App Store

Publisher

MEDLEY, INC

Category

Medical

Downloads

1M+

User Rating

4.5/5

Total Ratings

22K+

Locales

1

Healthcare at Your Fingertips

Discover the interface used by 1M+ users.

Introductory screen for the melmo healthcare app featuring consultation statistics and online medical rankings

Introductory screen for the melmo healthcare app featuring consultation statistics and online medical rankings

Interface of the melmo healthcare app showing clinic search and booking options with a badge indicating over 3300 clinics available

Interface of the melmo healthcare app showing clinic search and booking options with a badge indicating over 3300 clinics available

Melmo app screen showing a weekly calendar for 24-7 medical appointment booking with available time slots.

Melmo app screen showing a weekly calendar for 24-7 medical appointment booking with available time slots.

A smartphone screen showing the melmo app payment confirmation for a 900 yen consultation fee using automatic credit card billing.

A smartphone screen showing the melmo app payment confirmation for a 900 yen consultation fee using automatic credit card billing.

A notification on the melmo app showing that a prescription is ready at the pharmacy to save time.

A notification on the melmo app showing that a prescription is ready at the pharmacy to save time.

Digital medicine notebook interface in melmo app for managing family prescriptions.

Digital medicine notebook interface in melmo app for managing family prescriptions.

A mobile screen showing a video consultation with a doctor on the melmo telehealth app.

A mobile screen showing a video consultation with a doctor on the melmo telehealth app.

Healthcare on Your Schedule

The tools that make this app stand out, trusted by 1M+ users.

🏠

Virtual Care & Home Delivery

Consult with doctors via video and receive prescriptions at home—the ultimate convenience for busy professionals and active parents.

Frictionless Auto-Payments

Skip the cashier line entirely. With integrated automatic billing, you can head home the moment your consultation is finished.

📋

Smart Pharmacy Coordination

Send prescriptions to the pharmacy ahead of time to eliminate wait times and manage your entire family’s health records in one place.

About the app

Everything you need to know about melmo(メルモ).

Description

通院をもっと楽に、医療をもっと身近に。 melmo(メルモ)は、予約や処方箋の事前送信、お薬の配達、お薬手帳管理までアプリひとつで完結できます。 予約可能な病院・診療所は3,300件以上、薬局は17,000件以上 (2025年8月時点の集計) ※ 2025年11月からCLINICS(クリニクス)からmelmo(メルモ)に名称を変更しました。 【melmo(メルモ)の特徴】 ■ アプリで24時間、簡単予約 いつでもどこでも病院・診療所、薬局、歯科診療所への予約ができます。 急な受診も定期通院もスムーズで安心。 ■ 自動決済で会計を待たずに帰宅 アプリにクレジットカードを登録しておくと 診察後に自動決済されるので、会計を待たずにそのまま帰れます。 ■ 処方箋の事前送信で薬局の待ち時間短縮 処方箋を事前送信しておくと、薬局で待ち時間なく薬を受け取れます。 ■ スマホがお薬手帳に スマホでいつでもすぐにお薬の情報が確認できます。 ご家族のお薬情報もまとめて管理できて、薬局へ開示することもできます。 ■ オンライン診療・服薬指導に対応 いつもの先生の診察を通院せずに、自宅や外出先で受けられます。 処方薬は自宅への配達が最短当日で可能なので、忙しい時や体調が悪い時でも受診しやすいです。 ※ オンライン診療は、原則として事前に対面診療で医師の許可が必要です。 ※ 症状や病気によっては利用できない場合があります。特に初診からの利用では、医師の判断により通院や他医療機関での直接受診を求められることがあります。 ※ ご利用前には、必ず医師に相談してください。 【こんな方におすすめ】 ● かかりつけの医療機関の診察予約をすぐに取りたい ● 時間に縛られずに、24時間いつでもスマホから受診予約したい ● 定期通院を忘れずに予約管理したい ● 予約からお薬の受け取りまで簡単に行いたい ● お仕事の合間に時間をかけずに通院したい ● 子どもが小さく、病院や薬局で待ちたくない ● 受付や会計の待ち時間を短縮したい ● 自動決済で診察後に会計を待たずにそのまま帰宅したい ● 忙しい時や、体調が悪い時にオンラインで受診したい ● 診察からお薬の受け取りまで自宅で行いたい ● お薬は自宅に配達してほしい ● 薬局と連携がとれるお薬手帳を使いたい ● 服用アラーム機能でお薬の飲み忘れを防ぎたい ● 受け取った処方箋を薬局に事前送信して、受け取り待ち時間を短縮したい ● 花粉症外来など、手軽に治療を始めたい 【ご利用にあたって】 ■ アプリ利用料 ダウンロード・利用ともに無料 ■ 決済方法 予約や診察の利用には、以下のクレジットカードが必要です VISA / Mastercard / American Express / JCB / Diners Club / Discover ■ 診察費・予約料 通常の来院診療同様、診察費が掛かります。医療機関によっては予約料が発生することがあります ■ 対応エリア 日本国内在住の方のみ利用可能(※海外在住の方はご利用いただけません) 【お問い合わせ先】 使い方や不具合などは、以下いずれかのmelmo患者相談窓口までお問い合わせください ● お問い合わせフォーム:https://clinics-support.medley.life/hc/ja/requests/new ● メール:melmo-support@medley.jp ※ medley.jpからのメールが受信できるよう、迷惑メール設定のご確認をお願いいたします

Latest Version

7.3.0

Size

191.1 MB

First Released

May 26, 2016

Take Back Your Time. Skip the Waiting Room for Good.

Join over 1 million users managing appointments, automatic payments, and prescription deliveries in one app. Experience healthcare that finally fits your busy schedule.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about melmo(メルモ)

Has the melmo app changed its name?

Yes, the app's name changed from CLINICS to melmo. This change took effect from November 2025.

Can I book medical appointments 24/7 with melmo?

Yes, melmo allows users to make hospital, clinic, pharmacy, and dental clinic reservations 24 hours a day, anytime and anywhere, directly through the app.

How many medical institutions are available for booking on melmo?

melmo supports over 3,300 hospitals and clinics, and more than 17,000 pharmacies as of August 2025.

Does melmo support automatic payments for medical consultations?

Yes, melmo offers an automatic payment feature. By registering a credit card in the app, payments are processed automatically after consultation, allowing users to leave without waiting.

What payment methods are accepted by melmo?

melmo accepts VISA, Mastercard, American Express, JCB, Diners Club, and Discover credit cards for reservations and consultations.

Can I send my prescription ahead of time using melmo?

Yes, melmo allows you to send prescriptions in advance to pharmacies. This feature helps to significantly reduce waiting times at the pharmacy.

Does melmo offer a digital medicine notebook?

Yes, melmo includes a digital medicine notebook feature on your smartphone. It allows you to view your medication information anytime and manage medication details for your family members.

Does melmo provide online medical consultations and medicine delivery?

Yes, melmo supports online medical consultations and medication guidance. Prescribed medicines can be delivered to your home as early as the same day.

Is there a fee to use the melmo app?

No, the melmo app is free to download and use. However, standard consultation fees apply, and some medical institutions may charge a reservation fee.

Who can use the melmo app?

melmo is available only to residents in Japan. International residents cannot use the service.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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