My MobiFone

My MobiFone

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Logo of My MobiFone

My MobiFone: Your Essential Link to Vietnam, Right from the USA

The all-in-one companion for the Vietnamese Diaspora and travelers to manage accounts, top up instantly, and activate eSIMs on your iPhone from anywhere in the world.

Publisher

VietNam Mobile Telecom Service

Category

Business

Downloads

5M+

User Rating

4.5/5

Total Ratings

98K+

Locales

2

Control at Your Fingertips

Discover the interface used by 5M+ users.

Interface of the My MobiFone app showing account balance and service utilities

Interface of the My MobiFone app showing account balance and service utilities

My MobiFone app interface featuring a quick support chatbot and navigation menu

My MobiFone app interface featuring a quick support chatbot and navigation menu

My MobiFone mobile app screen showing account balance and data package management options

My MobiFone mobile app screen showing account balance and data package management options

My MobiFone app interface displaying the Ket Noi Dai Lau loyalty program with points balance and reward categories.

My MobiFone app interface displaying the Ket Noi Dai Lau loyalty program with points balance and reward categories.

Screenshot of My MobiFone mobile app showing diverse digital services including educational platforms

Screenshot of My MobiFone mobile app showing diverse digital services including educational platforms

My MobiFone app screen showing various promotions and Black Friday discounts.

My MobiFone app screen showing various promotions and Black Friday discounts.

Everything You Need to Manage Your Vietnamese Line

The tools that make this app stand out, trusted by 5M+ users.

🛡️

Keep Your Number Active

Easily monitor your balance and top up from abroad to ensure you never lose access to your important OTPs and banking accounts.

📲

Seamless eSIM Setup

Convert your physical SIM to an eSIM directly on your US iPhone. No shipping, no wait—just instant digital connectivity.

🎁

Smart Rewards & Loyalty

Access 'Kết nối dài lâu' rewards and exclusive promotions. Earn points and redeem them for data packages even while overseas.

Review Analysis

Insights from user reviews.

Sentiment Score

23%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, primarily due to severe performance issues such as frequent lag, slow loading times, and instability, often preventing users from accessing core functionalities or logging in efficiently. Many users also report significant billing problems, including unexplained money deductions, fraudulent auto-subscriptions, and losing extra balance. Furthermore, the network quality is a major point of dissatisfaction, with unreliable 4G/5G speeds, signal loss, and difficulties with eSim activation, particularly a bug where ID photo capture on iPhone 15 Pro Max is blurry.

Common Themes

App Performance(11)
App Errors & Instability(10)
Billing & Unexplained Charges(10)
Network & Data Quality(9)
eSim Functionality(3)
Login & OTP Issues(3)
Overall Positive Experience(3)
Customer Support(2)

About the app

Everything you need to know about My MobiFone.

Description

My MobiFone là ứng dụng thông minh giúp quản lý thông tin tài khoản MobiFone tiện lợi, đăng ký gói cước, dịch vụ dễ dàng và cập nhật các chương trình khuyến mãi nhanh chóng! Tính năng nổi bật: - Đăng nhập dễ dàng bằng OTP SMS, 3G/4G MobiFone và tài khoản mạng xã hội Facebook/Google. - Quản lý số dư tài khoản Mobifone trực quan. - Thanh toán bằng tài khoản ngân hàng nhanh chóng. - Đăng ký Autopay để tự nạp tiền vào tài khoản hoặc tự thanh toán cước tháng cho trả sau, đảm bảo liên lạc thông suốt - Nạp tiền dễ dàng bằng cách quét mã QR trên thẻ cào MobiFone. - Quét mã QR để đăng nhập vào website MobiFone - Đăng ký gói cước & dịch vụ nhanh chóng, thuận tiện - Chọn lựa gói linh hoạt theo nhu cầu sử dụng của cá nhân - Thông tin các chương trình khuyến mại - Quản lý nhiều số điện thoại trên một ứng dụng. - An toàn & bảo mật với tính năng xác thực bằng vân tay/khuôn mặt khi tra cước hoặc thanh toán trực tuyến. - Xem hóa đơn điện tử, phiếu thu - Đăng ký chương trình Kết nối dài lâu - Đổi điểm Kết nối dài lâu lấy cước hoặc gói dịch vụ MobiFone - Lấy ecode các ưu đãi từ đối tác liên kết với chương trình Kết nối dài lâu - Cập nhật thông tin thuê bao (thuê bao trả trước) - Tương tác 24/7 với sự hỗ trợ của phần mềm trả lời tự động - Đo tốc độ mạng MobiFone khi phản ánh chất lượng mạng - Đổi eSIM trực tiếp trên ứng dụng (iPhone bản quốc tế, có eSIM) Nếu gặp khó khăn trong quá trình cài đặt hay sử dụng ứng dụng, quý khách vui lòng liên hệ đường dây nóng 18001090 hoặc email về app_mymobifone@mobifone.vn để được trợ giúp

Latest Version

4.20.8

Size

423.1 MB

First Released

Oct 9, 2013

Stay Connected to Vietnam, Anywhere in the World

Join over 5 million users managing their accounts with ease. Download My MobiFone today for instant top-ups, eSIM activation, and exclusive loyalty rewards at your fingertips.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My MobiFone

How do users log in to the My MobiFone app?

Users log in to the My MobiFone app using OTP SMS, MobiFone 3G/4G data, or social media accounts like Facebook and Google.

Can I manage multiple phone numbers with My MobiFone?

Yes, the My MobiFone app allows users to manage multiple phone numbers within a single application.

Does My MobiFone support secure online payments?

Yes, My MobiFone ensures security for online payments and bill inquiries using fingerprint or facial recognition authentication.

How can users top up their MobiFone account using the app?

Users can top up their MobiFone account by scanning a QR code from a scratch card or by registering for Autopay through the My MobiFone app.

What types of services can I register for on My MobiFone?

The My MobiFone app allows quick registration for various services and data packages, offering flexible choices based on individual needs.

Can I check my remaining balance through the My MobiFone app?

Yes, My MobiFone provides intuitive management of MobiFone account balances, allowing users to view their current credit or data.

How do I change my eSIM using the My MobiFone app?

My MobiFone enables direct eSIM changes within the application, specifically for international iPhone versions that support eSIM functionality.

Does My MobiFone offer customer support?

Yes, My MobiFone provides 24/7 interactive support through an automated response software. Users can also contact a hotline or email for assistance.

What is the "Kết nối dài lâu" program in My MobiFone?

"Kết nối dài lâu" is a loyalty program within My MobiFone where users accumulate points to redeem for credit, service packages, or e-codes from associated partners.

Can I pay my post-paid bills automatically with My MobiFone?

Yes, My MobiFone supports Autopay registration, allowing users to automatically pay their monthly post-paid bills, ensuring uninterrupted service.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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