My Vodafone Italia

My Vodafone Italia

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Logo of My Vodafone Italia

My Vodafone Italia: Manage Your Italian Connection from Anywhere

The essential tool for global citizens to manage eSIMs, track expenses, and avoid roaming fees. Stay connected to Italy with instant top-ups, exclusive Happy rewards, and 24/7 digital support.

Download on App Store

Publisher

Vodafone Omnitel N.V.

Category

Utilities

Downloads

4M+

User Rating

3.7/5

Total Ratings

91K+

Locales

2

Experience Total Control

Discover the interface used by 4M+ users.

My Vodafone Italia app dashboard showing account details including landline and internet information

My Vodafone Italia app dashboard showing account details including landline and internet information

My Vodafone Italia app interface showing personalized offers for home internet and mobile SIM services

My Vodafone Italia app interface showing personalized offers for home internet and mobile SIM services

Interface of the My Vodafone Italia app showing a detailed history of credit balance and top-up options

Interface of the My Vodafone Italia app showing a detailed history of credit balance and top-up options

The Vodafone Stories interface in the app displaying technology and innovation news articles.

The Vodafone Stories interface in the app displaying technology and innovation news articles.

Mobile app screen showing payment methods management and credit balance in My Vodafone Italia

Mobile app screen showing payment methods management and credit balance in My Vodafone Italia

Dashboard of the My Vodafone Italia app showing mobile credit and data usage tracking for roaming in the EU.

Dashboard of the My Vodafone Italia app showing mobile credit and data usage tracking for roaming in the EU.

Interface of the My Vodafone Italia app showing a list and the status of customer service reports and technical issues.

Interface of the My Vodafone Italia app showing a list and the status of customer service reports and technical issues.

My Vodafone Italia app screen showing the Vodafone Happy loyalty program with a holiday booking discount offer.

My Vodafone Italia app screen showing the Vodafone Happy loyalty program with a holiday booking discount offer.

Stay Connected to Italy from Anywhere

The tools that make this app stand out, trusted by 4M+ users.

📲

Seamless eSIM Management

Instantly activate and switch between your US and Italian lines—perfect for the latest eSIM-only iPhones.

💳

Real-Time Expense Control

Monitor your credit and top up in seconds to avoid expensive international roaming fees from US carriers.

🤖

24/7 AI Support & Rewards

Get instant answers from TOBi and unlock exclusive daily surprises through the Vodafone Happy loyalty program.

Review Analysis

Insights from user reviews.

Sentiment Score

7%
Negative

Summary

The Vodafone mobile app receives overwhelmingly negative feedback from users, who frequently report critical issues impeding basic functionality. Key complaints center around persistent login failures, requiring multiple attempts and re-entering credentials, constant app crashes, and slow performance. Users also struggle with unreliable identity verification processes, problems completing payments and recharges, and find the overall user interface outdated, with a notable absence of features like Apple widgets and English language support, compounding their frustration with unresponsive customer service.

Common Themes

Login and Authentication(25)
Performance and Stability(25)
Identity Verification(11)
App Features and Design(7)
Customer Support(6)
Payment and Billing(5)
Language Options(2)

About the app

Everything you need to know about My Vodafone Italia.

Description

Scopri l'app My Vodafone! Design, contenuti e funzionalità pensate per farti vivere un'esperienza incredibile.  Hai tante ragioni per scaricarla: ▪ Tiene il conto delle tue spese, mostrandoti il credito e le soluzioni per tenerlo in positivo ▪ Scarichi la fattura direttamente da app ▪ Gestisci la tua eSIM ▪ Mantieni sotto controllo i membri e i vantaggi dell’offerta infinito insieme ▪ Entra nel mondo Happy: tante sorprese ti aspettano ogni giorno. ▪ Chatta con TOBi, il nostro assistente digitale. ▪ Monitora lo stato delle tue segnalazioni ▪ Ti ricarica in un attimo, ti consiglia le migliori offerte su misura per te ▪ Ti consente di attivare nuove offerte ▪ Ti permette di scegliere soluzioni di pagamento più comode per gestire la tua offerta senza il pensiero di dover effettuare periodicamente la ricarica ▪ Ti ricorda le offerte attive prima di un viaggio, così puoi andare ovunque senza pensieri. ▪ Ti racconta le ultime curiosità dal mondo e le innovazioni tecnologiche con Stories sempre nuove. Cosa aspetti? Scaricala subito!

Latest Version

14.5.0

Size

150.1 MB

First Released

Apr 17, 2010

Ready to Master Your Italian Connection?

Join over 4 million users managing their plans with ease. From instant eSIM activation to real-time expense tracking, take total control of your Vodafone Italia account whether you are in Rome or New York.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My Vodafone Italia

Can I check my remaining credit with the My Vodafone Italia app?

Yes, the My Vodafone Italia app allows users to monitor their remaining credit balance, view expenses, and identify solutions to top up their account.

How do I download invoices using the My Vodafone Italia app?

Users can directly download their invoices through the My Vodafone Italia app. This feature is part of the billing management tools available within the application.

Does the My Vodafone Italia app support eSIM management?

Yes, the My Vodafone Italia app provides dedicated functionality for users to manage their eSIM directly within the application.

How can I activate new offers through the My Vodafone Italia app?

The My Vodafone Italia app allows users to discover and activate new personalized offers. It provides recommendations and facilitates the activation process directly within the platform.

What payment methods can I manage in the My Vodafone Italia app?

The My Vodafone Italia app supports managing various payment methods. Users can add cards, bank accounts, or PayPal to conveniently handle their Vodafone services.

Can I track the status of my support requests in the My Vodafone Italia app?

Yes, the My Vodafone Italia app enables users to monitor the current status of their reported issues and support requests directly.

What benefits does the Vodafone Happy program offer in My Vodafone Italia app?

The Vodafone Happy program, accessible via the My Vodafone Italia app, offers users daily surprises and various benefits, including special discounts and exclusive offers.

Does My Vodafone Italia app display data usage while roaming?

Yes, the My Vodafone Italia app shows data usage counters on the home page, even when users are traveling abroad, including detailed information for EU roaming.

Is there a digital assistant available in the My Vodafone Italia app?

Yes, the My Vodafone Italia app integrates TOBi, a digital assistant. Users can chat with TOBi to receive support and obtain information directly within the application.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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