My Vodafone Portugal

My Vodafone Portugal

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Logo of My Vodafone Portugal

My Vodafone Portugal: Your Digital Bridge to Home

Effortlessly manage your Portuguese services from the US. From eSIM activation to remote bill payments and Yorn Shake It rewards, keep total control of your connectivity in one tap.

Publisher

Vodafone Portugal Comunicacoes Pessoais, S.A.

Category

Utilities

Downloads

1M+

User Rating

4.3/5

Total Ratings

24K+

Locales

2

Control at Your Fingertips

Discover the interface used by 1M+ users.

Intro screen of the My Vodafone Portugal app featuring the company logo and text on a red background.

Intro screen of the My Vodafone Portugal app featuring the company logo and text on a red background.

My Vodafone Portugal app dashboard showing mobile data usage and account balance

My Vodafone Portugal app dashboard showing mobile data usage and account balance

Dashboard of the My Vodafone Portugal app displaying data consumption and bill payment details.

Dashboard of the My Vodafone Portugal app displaying data consumption and bill payment details.

My Vodafone Portugal app dashboard showing service status and billing details on an iPhone screen

My Vodafone Portugal app dashboard showing service status and billing details on an iPhone screen

Smartphone screen showing the My Vodafone Portugal app interface for managing multiple mobile and home internet services.

Smartphone screen showing the My Vodafone Portugal app interface for managing multiple mobile and home internet services.

My Vodafone Portugal app interface for mobile phone top up showing payment options and amount selection

My Vodafone Portugal app interface for mobile phone top up showing payment options and amount selection

My Vodafone Portugal app screen showing personalized promotions and service categories like TV and mobile plans

My Vodafone Portugal app screen showing personalized promotions and service categories like TV and mobile plans

Interface of the My Vodafone Portugal app showing the customer support and help section with options for FAQs and technical assistance.

Interface of the My Vodafone Portugal app showing the customer support and help section with options for FAQs and technical assistance.

Total Control From Across the Ocean

The tools that make this app stand out, trusted by 1M+ users.

💸

Remote Account Management

Track balances and pay invoices from the US to ensure your line stays active for 2FA and family calls.

📲

Seamless eSIM Migration

Convert your physical SIM to an eSIM instantly. Ideal for using your Portuguese number on the latest US iPhone models.

🤖

Global 24/7 Support

Bridge the time gap with TOBi, our AI assistant available around the clock to solve your queries whenever you need.

Review Analysis

Insights from user reviews.

Sentiment Score

28%
Negative

Summary

The app receives overwhelmingly negative feedback, with numerous users reporting severe functionality issues such as failing to open, infinite loading screens, and general slowness, especially after recent updates. Many core features, including login, two-factor authentication, eSIM management, and access to billing or usage data, are frequently reported as broken or inaccessible. Users also express frustration with non-functional games or prize redemptions and poor customer support, leading to a consensus that the app is largely unusable and has significantly deteriorated over time.

Common Themes

App Stability and Performance(25)
Core Feature Accessibility(10)
Games and Rewards(8)
Login and Authentication(7)
Customer Support & Resolution(6)
User Interface and Design(5)
Mobile Data/Roaming Service(1)

About the app

Everything you need to know about My Vodafone Portugal.

Description

Mantenha-se conectado a qualquer hora e em qualquer lugar. Explore a App My Vodafone para uma gestão simplificada de todos os seus produtos e serviços Vodafone. Aceda à App My Vodafone e aproveite todas as funcionalidades: Monitorização de consumos • Consulte o seu consumo de dados, minutos e SMS, e a data de renovação dos serviços; • Defina alertas de limites de tráfego. Faturas, carregamentos e saldo • Consulte o saldo do seu telemóvel pré-pago e efetue carregamentos; • Obtenha as suas faturas e histórico de movimentos; • Configure o Débito Direto e a Fatura Eletrónica e faça pagamentos em segurança. Gestão de todos os serviços • Gira todas as suas contas e serviços associados; • Altere o seu tarifário, melhore o seu pacote e adira a novos serviços. Ofertas personalizadas • Aproveite promoções únicas, criadas exclusivamente para si. eSIM • Troque seu cartão físico SIM pela versão digital em poucos passos. Ofertas Clube Viva • Consulte os seus pontos disponíveis e troque-os por descontos na loja online em equipamentos e acessórios. Ofertas Happy • Descubra os descontos exclusivos para Clientes em produtos Vodafone e outras marcas de diversas categorias; • Gire a roda Happy Days e ganhe prémios todas as semanas. Yorn Shake It • Exclusivo para Clientes Yorn. Basta agitar o telemóvel para poder ganhar uma variedade de prémios. Apoio ao Cliente 24 horas • Esclareça as suas questões em qualquer momento com a ajuda do chat TOBi; • Verifique o estado do seu serviço fixo. Descarregue já e tenha todos os seus produtos e serviços Vodafone num único lugar.

Latest Version

7.5.1

Size

179.0 MB

First Released

Jun 13, 2022

Stay Connected to Portugal, Wherever You Are

Easily manage your Portuguese line from the US. From eSIM conversion to bill payments and rewards, keep your connection home just a tap away. Download My Vodafone today.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My Vodafone Portugal

How can I monitor my data, minutes, and SMS consumption with My Vodafone Portugal?

The My Vodafone Portugal app allows users to consult their data, minutes, and SMS consumption directly. It also displays the service renewal date and enables setting traffic limit alerts.

Can I pay bills and manage invoices using the My Vodafone Portugal app?

Yes, the My Vodafone Portugal app enables users to consult their invoices and movement history. Users can also configure Direct Debit and Electronic Invoice, and make secure payments.

How do I top up my prepaid mobile balance with My Vodafone Portugal?

Users consult their prepaid mobile balance and perform top-ups within the My Vodafone Portugal app. It supports various payment methods, including MB Way and credit card.

Can I manage all my Vodafone services through the My Vodafone Portugal app?

Yes, the My Vodafone Portugal app allows users to manage all associated accounts and services. Users can change their tariff, improve their package, and subscribe to new services.

Does My Vodafone Portugal support eSIM functionality?

Yes, the My Vodafone Portugal app supports eSIM. Users can switch their physical SIM card to the digital version directly within the app in a few simple steps.

Does the My Vodafone Portugal app provide customer support?

Yes, the My Vodafone Portugal app offers 24-hour customer support. Users clarify questions with the TOBi chat assistant and check fixed service status at any time.

Can I find personalized offers in the My Vodafone Portugal app?

Yes, the My Vodafone Portugal app provides personalized offers and unique promotions. These are created exclusively for the user, including discounts from Clube Viva and Happy offers.

What is the Yorn Shake It feature in My Vodafone Portugal?

The Yorn Shake It feature is exclusive to Yorn customers within the My Vodafone Portugal app. Users simply shake their phone to win a variety of prizes.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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