myAdvanceCare

myAdvanceCare

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myAdvanceCare: Your Health Insurance, Simplified and Paperless

Take total control of your health plan from anywhere. Submit expenses with a photo, simulate costs before appointments, and access 24/7 video consultations—all in one intuitive app.

Publisher

ADVANCECARE - GEST�O DE SERVI�OS DE SA�DE, S.A.

Category

Health & Fitness

Downloads

293K+

User Rating

4.4/5

Total Ratings

26K+

Locales

2

Your Health, Visualized

Discover the interface used by 293K+ users.

myAdvanceCare mobile app interface featuring a digital health insurance card and access to online medical services

myAdvanceCare mobile app interface featuring a digital health insurance card and access to online medical services

myAdvanceCare mobile app screen showing insurance reimbursement claims and status

myAdvanceCare mobile app screen showing insurance reimbursement claims and status

myAdvanceCare app menu showing medical services including online doctor and symptom checker

myAdvanceCare app menu showing medical services including online doctor and symptom checker

Mobile app screen showing health insurance coverage details and limits for various medical services.

Mobile app screen showing health insurance coverage details and limits for various medical services.

A mobile app screen displaying the insurance usage history for different family members

A mobile app screen displaying the insurance usage history for different family members

Modern Healthcare, Managed Simply

The tools that make this app stand out, trusted by 293K+ users.

📸

Snap & Submit Reimbursements

Forget physical paperwork. Simply take a photo of your medical receipts to submit claims instantly and track your refund status in real-time.

📊

No-Surprise Cost Estimates

Use our built-in simulator to calculate the cost of exams and treatments before you go, ensuring full financial control over your healthcare.

🏥

Virtual Care Anywhere

Skip the waiting room. Access on-demand video consultations with doctors for quick triage and clinical guidance directly from your phone.

Review Analysis

Insights from user reviews.

Sentiment Score

12%
Negative

Summary

The mobile app receives overwhelmingly negative feedback from users, with the vast majority reporting critical issues that prevent them from utilizing it effectively. The most common complaints revolve around the app failing to open, getting stuck indefinitely on a 'loading data' screen, and extreme slowness. Users frequently encounter problems with login and authentication, including confirmation codes not being sent and biometric login failures. Furthermore, essential functionalities such as submitting reimbursement requests, consulting the medical network, or even accessing insurance cards are reported as non-functional, with many linking these issues to a problematic update released in December 2025.

Common Themes

App Functionality(41)
Login and Authentication(11)
Performance and Speed(8)
Bugs and Crashes(6)
Feature Malfunction(6)
Recent Updates(4)
User Experience(4)

About the app

Everything you need to know about myAdvanceCare.

Description

A AdvanceCare desenvolveu a App myAdvanceCare para que, de uma forma simples e rápida, possa gerir o seu seguro e acompanhar mais de perto a sua saúde. - Aceder ao Cartão virtual, que poderá utilizar na nossa Rede médica de prestadores. - Enviar despesas online, sem necessidade de envio do papel: basta tirar uma foto à despesa ou fazer upload do documento. - Pesquisar um médico ou especialista por cidade/concelho, código postal e por georreferenciação, com indicação dos serviços disponibilizados e acessibilidades. - Simular despesas médicas, incluindo exames e tratamentos, antes da sua consulta ou intervenção, para que a sua decisão seja ainda mais informada. - Ter um médico mais próximo de si, a qualquer hora e a partir de qualquer lugar. Após uma breve triagem clínica, tem o conforto de poder falar com um médico por videochamada, no sentido de orientá-lo para os cuidados médicos mais apropriados. - Consultar o seu plano de saúde. - Acompanhar os seus movimentos e estado dos processos de reembolsos e pré-autorizações. - Aceder ao seu perfil, contactos e novidades. Porque queremos estar sempre consigo e em qualquer lugar, convidamos a descarregar a nossa App myAdvanceCare. Por uma vida mais simples e saudável.

Latest Version

2.6.32

Size

31.7 MB

First Released

May 31, 2017

Ready to Simplify Your Health Management?

Join over 293,000 users managing reimbursements, cost simulations, and video consultations in seconds. Take the first step toward a simpler, healthier life today.

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FAQ

Frequently Asked Questions

Everything you need to know about myAdvanceCare

Does myAdvanceCare offer a digital insurance card?

Yes, the myAdvanceCare app provides a virtual card. Users present this digital card for services within the AdvanceCare medical network.

How do I submit medical expenses for reimbursement using myAdvanceCare?

Users submit medical expenses online by taking a photo or uploading the document. The myAdvanceCare app tracks the status of reimbursements and pre-authorizations.

Can I find a doctor using the myAdvanceCare app?

Yes, the myAdvanceCare app allows users to search for doctors or specialists. Searches are filterable by city, postal code, and georeferencing.

Does myAdvanceCare provide online doctor consultations?

Yes, myAdvanceCare offers an "Online Doctor" service. Users speak with a doctor via video call after a brief clinical triage from any location.

Can I simulate medical expenses with myAdvanceCare?

Yes, the myAdvanceCare app allows users to simulate medical expenses, including exams and treatments. This provides informed decision-making before appointments or interventions.

How do I view my health plan details in myAdvanceCare?

Users consult their health plan and coverages directly within the myAdvanceCare app. The app shows detailed coverage amounts for various medical categories.

Does myAdvanceCare include a symptom checker?

Yes, the myAdvanceCare app features a "Symptom Checker." This tool helps users assess their health condition and find appropriate guidance.

Is a "Doctor at Home" service available through myAdvanceCare?

Yes, the myAdvanceCare app offers a "Doctor at Home" service. This feature allows users to consult with a doctor conveniently at their residence.

Can I get medicine delivered to my home using myAdvanceCare?

Yes, the myAdvanceCare app provides a "Medicine Delivery to Home" service. Users receive their prescribed medications conveniently at their home.

How do I view my insurance usage history in myAdvanceCare?

The myAdvanceCare app includes a "History" section. Users access a detailed log of their insurance utilization and past medical events and services.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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