myGov
Securely manage your services, view your inbox, and access your digital wallet with Face ID—no matter where you are in the world.
Publisher
Category
UtilitiesDownloads
10M+User Rating
Total Ratings
4K+Locales
1Discover the interface used by 10M+ users.
The tools that make this app stand out, trusted by 10M+ users.
Skip the complex passwords and international SMS codes. Access your account securely and instantly using Face ID or Touch ID from any US time zone.
Never miss an important update. View and manage your government correspondence 24/7 without the need for physical mail or costly international phone calls.
Securely store your Australian digital cards and certificates on your phone, ensuring your essential documentation is always available when you need it.
Insights from user reviews.
Sentiment Score
Summary
Users express widespread frustration with the MyGov mobile app, frequently describing it as slow, unreliable, and dysfunctional. A primary point of contention is the app's poor usability, characterized by persistent login issues, failed password resets, and an inability to perform basic functions like uploading documents or making Medicare claims, especially following the deprecation of the dedicated Medicare app. Many users also report significant problems with device and operating system compatibility, finding that recent updates require newer iOS versions (e.g., iOS 16.6+) and render the app unusable on older iPhones like the iPhone SE 2nd gen, leading to a complete loss of access for some. While a few users found the app intuitive and useful for government services, the overwhelming sentiment points to a deeply flawed user experience that often prevents access to critical government services.
Common Themes
Everything you need to know about myGov.
Description
Latest Version
1.35.0
Size
20.3 MB
First Released
Dec 6, 2022
Download the official myGov app for secure, biometric access to your services. No more late-night calls—manage your taxes, health, and inbox on your own time.
Everything you need to know about myGov
The myGov app is the official Australian Government application designed for mobile use. It simplifies interaction with government services by providing secure and convenient access.
Users sign in securely using a myGov app PIN, Touch ID, or Face ID. This ensures convenient and protected access to all myGov features on mobile devices.
The myGov app offers secure sign-in, Inbox message management, quick access to linked government services, and a digital wallet for storing government cards and certificates.
Yes, the myGov app allows users to easily view and manage their myGov Inbox messages directly from their mobile device, keeping them informed about government communications.
Yes, the myGov app provides quick access to users' linked government services, such as the Australian Taxation Office or Centrelink, simplifying service interaction.
Yes, the myGov app includes a digital wallet. Users can safely store various government digital cards and certificates, like Health Care Cards or Medicare cards, for easy access.
Yes, a myGov account is required to set up and use the myGov app. Users without an account must create one on the official myGov website.
No, myGov is distinct from myID, which was formerly known as myGovID. MyID is the Australian Government's Digital Identity app, serving a different function.
Apps with similar features and user experience
Servicos e Informacoes do Brasil
Servicos e Informacoes do Brasil
NATIONAL INFORMATION CENTER
PAGOPA SPA
Ministerstwo Cyfryzacji
IIRGD - Instituto de Identificacao Ricardo Gumbleton Daunt
Center UZINFOCOM SUE
Hangzhou Citizens Card Management Co., Ltd.
Department of Information and Communications Technology
App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
Believe this page infringes your intellectual property? File a dispute
