MyTelkomsel
Easily manage your Telkomsel, IndiHome, and Orbit accounts from the USA. Activate roaming plans, top up family credit, and access 24/7 digital support with Veronika—all in one powerful super-app.
Publisher
Category
LifestyleDownloads
12M+User Rating
Total Ratings
1M+Locales
2Discover the interface used by 12M+ users.
The tools that make this app stand out, trusted by 12M+ users.
Keep your Indonesian SIM active and manage roaming plans for your next trip home directly from your dashboard in the US.
Top up credit, buy data, or manage IndiHome and Orbit accounts for your loved ones in Indonesia with just a few taps.
Skip the time zone hassle with Veronika, your digital assistant available round-the-clock to resolve any account issue instantly.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback, with users frequently reporting severe issues across various functionalities. Common complaints include persistent application bugs, such as crashing, lagging, inability to open, and specific problems like non-clickable pop-ups in version 9.0.1. Many users criticize the high package pricing, poor network reliability, and frustrating login experience exacerbated by unreceived SMS verification codes and automatic logouts. Additionally, recent software updates have introduced user interface flaws and device compatibility problems, particularly on iPhone SE, 13, and 14 models, making the app difficult to use for many, despite one user noting its overall ease.
Common Themes
Everything you need to know about MyTelkomsel.
Description
Latest Version
9.1.0
Size
392.9 MB
First Released
May 28, 2013
Join the global Indonesian community managing roaming, family top-ups, and home internet from the USA. Download MyTelkomsel today and stay connected to home with a single tap.
Everything you need to know about MyTelkomsel
The MyTelkomsel Dashboard allows users to easily check credit, information, and validity all on one screen. This streamlines account management.
Yes, the MyTelkomsel app allows users to access and switch between Telkomsel, IndiHome, and Orbit accounts by swiping. This consolidates account management.
Yes, MyTelkomsel provides personalized data plan recommendations tailored to user needs. Users can also repurchase favorite data plans or find roaming plans with one tap.
MyTelkomsel simplifies data plan discovery with clearer categories and simplified layouts. This allows users to find the right data plan faster and hassle-free.
Yes, MyTelkomsel integrates Telkomsel Wallet by GoPay for easy payments. Users can also store refund balances and use them to purchase data plans directly.
Yes, MyTelkomsel accounts are secured with PIN login. This ensures that only the authorized user can access their MyTelkomsel account.
Yes, MyTelkomsel features a "For You" section with personalized deals and packages. Users can also access Flash Sales for limited-time offers and extra savings.
Yes, MyTelkomsel offers a Lifestyle feature with entertainment and seamless transactions. It includes mini-apps like travel assistants and ticketing services, plus exclusive movies and short videos.
Yes, MyTelkomsel offers 24/7 customer support through Veronika, a digital virtual assistant. Veronika helps answer questions, fix issues, and guide users.
MyTelkomsel requires iOS 11.0 and above to use the latest update. Users must ensure their device meets this operating system requirement.
Users can contact MyTelkomsel support via the FAQ page at https://tsel.me/FAQ, email at cs@telkomsel.com, or through their official social media channels.
Yes, MyTelkomsel allows users to check their data balance instantly. The dashboard also displays credit and validity information.
Yes, MyTelkomsel allows users to access and manage their IndiHome account. The app provides quick access to IndiHome services.
Yes, MyTelkomsel includes a "Reward" section. This allows users to engage with a loyalty program within the application.
Yes, MyTelkomsel provides "Quota Alert" notifications when users are almost out of data. It prompts users to recharge to stay connected.
Yes, MyTelkomsel features a "Game Hub" where users can enjoy mini-games. Users can also collect stamps and claim exciting prizes instantly.
MyTelkomsel allows users to scroll through and purchase various data packages quickly. The app displays clear categories and prices for selection.
Yes, MyTelkomsel allows users to buy credit directly within the app. This feature is integrated alongside data package purchases.
Yes, MyTelkomsel allows users to modify or upgrade their IndiHome plan. The app displays various plans with starting prices, such as "Telkomsel One" and "Dynamic."
Yes, MyTelkomsel allows users to check, manage, and pay their bills faster than ever. The app displays current bill details, due dates, and payment history.
Apps with similar features and user experience
T-Mobile USA, Inc.
Charter Communications Operating, LLC
TRUE CORPORATION PUBLIC COMPANY LIMITED
Etihad Etisalat Company
Mobile Telecom-Service TOO
TELECOMMUNICATION LAB,CHUNGHWA TELECOM CO., LTD
Vodafone Enabler Espana, S.L.
Liberty Cablevision of Puerto Rico Ltd
China Mobile Online Services Co., Ltd.
App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
Believe this page infringes your intellectual property? File a dispute