Play24

Play24

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Logo of Play24

Play24: Manage your Polish mobile and home services from anywhere in the world

The all-in-one hub for your Play and Virgin Mobile accounts. Pay bills securely with Apple Pay, activate eSIMs, and manage your home internet in Poland—all from your smartphone, wherever you are.

Download on App Store

Publisher

P4 sp. z o.o. (Play)

Category

Utilities

Downloads

2M+

User Rating

4.7/5

Total Ratings

387K+

Locales

3

Control at Your Fingertips

Discover the interface used by 2M+ users.

Interface of the Play24 app showing mobile data usage and billing information

Interface of the Play24 app showing mobile data usage and billing information

Play24 mobile app home screen for managing accounts and ordering starters

Play24 mobile app home screen for managing accounts and ordering starters

Play24 mobile app payments screen showing options to pay invoices and track expenses

Play24 mobile app payments screen showing options to pay invoices and track expenses

Play24 mobile app dashboard showing account balance and internet data usage in Polish

Play24 mobile app dashboard showing account balance and internet data usage in Polish

Interface of the Play24 app showing the screen to top up a mobile account with amount selection and automatic payment options

Interface of the Play24 app showing the screen to top up a mobile account with amount selection and automatic payment options

Play24 app interface showing options for managing telecommunications packages and services

Play24 app interface showing options for managing telecommunications packages and services

Play24 app interface for managing home internet and Wi-Fi settings

Play24 app interface for managing home internet and Wi-Fi settings

Interface of the Play24 app showing a list of managed phone numbers fiber internet and TV services

Interface of the Play24 app showing a list of managed phone numbers fiber internet and TV services

Total Control, No Matter the Distance

The tools that make this app stand out, trusted by 2M+ users.

💳

Instant Global Payments

Pay bills and top up accounts in seconds using Apple Pay or BLIK—stress-free and secure from any time zone.

📱

Your Entire Portfolio, Simplified

Monitor data usage, contract dates, and balances for phone, fiber, and TV services without ever switching apps.

🌐

Advanced Remote Access

Update Wi-Fi passwords, set parental controls, or activate eSIMs for your next trip home with just a few taps.

Review Analysis

Insights from user reviews.

Sentiment Score

27%
Negative

Summary

User reviews for the mobile app are predominantly negative, with a strong emphasis on critical issues. While some users commend the app for its ease of use, clear interface, and capabilities for account and package management, these positive aspects are often overshadowed by significant problems. Recurring complaints highlight inaccurate billing, unexpected charges, and failures in core functionalities like package activation and payment processing. Additionally, many users express deep dissatisfaction with network performance, poor internet quality, and unresponsive or unhelpful customer support.

Common Themes

App Usability(3)
Network Performance(3)
Account Management(3)
Package Options(2)
App Performance(1)
App Features(1)

About the app

Everything you need to know about Play24.

Description

Do you use Play or Virgin Mobile? Download the Play24 app and discover that everything you need is in one place! Manage your services, pay bills, and access new offers – always at your fingertips, wherever you are. Manage your services in the app • All your services – phone, mobile internet, fiber, TV – in one place, no switching between apps. • Home internet – change your Wi-Fi password, check connected devices, set up parental controls – easily and intuitively. • Activate eSIM and use services on your smartwatch too. • Check your account balance, data usage, service validity dates and contracts – all in one place. • Enjoy offers tailored especially for you. Top up your account, pay your bill • Choose convenient payment methods: BLIK, Apple Pay, or online transfer. • Set up automatic payments so you never miss a deadline. • View your activity history, data usage, and balance. • Pay safely and stress-free – in just a few seconds. Buy more internet, TV and more... • Order fiber internet or a TV package with your favorite channels – without leaving home. • Buy and activate a new prepaid number, e.g. for your child – in just moments, no paperwork. • Add extra packages – like PLAY NOW or antivirus protection – in just a few taps. Help is always with you • Don’t know how to set something up? We’ll guide you step by step – it’s easy in Play24. • Need support? Chat with us in the app – we’re here to help. Your opinion matters Help us improve Play24 – write to us with your suggestions: play24@play.pl Like the app? Rate us in the store and let us know what features you enjoy most. Let’s Play!

Latest Version

11.6.1

Size

117.7 MB

First Released

Mar 13, 2012

Your Polish services, managed from anywhere in the world

Join over 2 million users and take full control of your phone, internet, and TV. Download Play24 today to manage your accounts and pay bills securely in seconds, no matter your time zone.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Play24

Can I manage all my Play services in the Play24 app?

Yes, Play24 allows you to manage all your Play services including phone, mobile internet, fiber, and TV in one central application, eliminating the need for multiple apps.

Can I manage my home internet settings, like Wi-Fi password, with Play24?

Yes, Play24 lets you change your Wi-Fi password, check connected devices, and set up parental controls for your home internet service directly through the app.

Does Play24 support eSIM activation for smartwatches?

Yes, Play24 supports eSIM activation. You can activate your eSIM through the app to use services on compatible devices like smartwatches.

How can I check my account balance and data usage in the Play24 app?

Yes, Play24 allows you to check your account balance, monitor data usage, and view service validity dates and contract details all in one place.

What are the payment options for bills in the Play24 app?

You can pay your bills in the Play24 app by choosing convenient methods like BLIK, Apple Pay, or online transfer. The app also supports automatic payments.

Can I set up automatic bill payments in the Play24 app?

Yes, Play24 allows you to set up automatic payments for your bills, ensuring you never miss a deadline and manage your finances stress-free.

Can I purchase a new prepaid number directly through the Play24 app?

Yes, Play24 enables you to buy and activate a new prepaid number, for example for a child, in just moments without any paperwork.

How do I add extra packages or services like PLAY NOW in Play24?

Yes, you can add extra packages like PLAY NOW or antivirus protection in just a few taps within the Play24 app.

How can I get customer support or help using the Play24 app?

Play24 offers in-app support. You can chat with a representative directly within the app for assistance, and it also provides step-by-step guides for common setups.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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