Queue Management System (QMS)
Get a virtual ticket before you arrive, monitor live wait times, and receive alerts when it's your turn. Spend your time where it matters most, not in a crowded waiting room.
Publisher
Category
ProductivityDownloads
1M+User Rating
Total Ratings
600Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Secure your spot in line before you even reach the store. Get a digital ticket on your phone and skip the hassle of physical kiosks.
Know exactly when you will be served. Receive real-time alerts and estimated wait times so you can plan your day without the guesswork.
You are no longer tethered to a waiting area. Grab a coffee or finish other errands nearby—we will notify you when it is almost your turn.
Insights from user reviews.
Sentiment Score
Summary
This mobile application receives overwhelmingly negative feedback from users, primarily due to its severely dysfunctional queue management system. Users frequently report issues such as being unable to obtain queue numbers in the early morning, persistent errors like "not in operation" despite correct timings, and the system crashing or freezing. While some users found the app convenient, appreciated its notification feature, and experienced time savings when it worked, the majority consider it a waste of time and express extreme frustration over its poor performance, instability, and lack of reliability. Many reviews criticize the app's overall quality and the significant inconvenience it causes for critical services like passport renewal.
Common Themes
Everything you need to know about Queue Management System (QMS).
Description
Latest Version
3.9.58
Size
40.9 MB
First Released
Sep 24, 2018
Join 1M+ busy urbanites who skip the crowd. Get your virtual ticket on the go, monitor wait times in real-time, and only arrive when it's your turn.
Everything you need to know about Queue Management System (QMS)
Users get a virtual ticket by selecting a service and tapping "Get Ticket" within the QMS App. It provides options for either a "Queue Ticket" or an "Appointment Ticket."
Yes, the QMS App allows users to monitor their virtual ticket status. It displays the estimated call time, current serving number, and your personal queue number.
Yes, the QMS App generates two types of alerts. It alerts you when your turn is near to get ready and again when your turn is up, providing service personnel information.
The QMS App enables remote waiting and provides estimated call times. This allows users to utilize their waiting time more effectively and avoids restricting them to a physical waiting area.
Yes, the QMS App supports appointment booking. Users select "Appointment Ticket" when getting a ticket and then choose their preferred date and time from the available options.
Yes, the QMS App displays the busyness level of a store. This feature allows users to check how busy a store is before their visit, facilitating informed decisions.
When your turn is active, the QMS App presents the information of the service personnel designated to serve you. You then proceed directly to that personnel or counter.
Yes, the QMS App includes a feature for users to rate their service experience. This functionality assists the store in continuously improving its service quality.
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