Rastrea en tiempo real, gestiona pagos seguros y mantén el control total de tus encomiendas desde los EE. UU. Conecta con tu familia a través de la red logística más confiable.
Publisher
Category
ProductivityDownloads
221K+User Rating
Total Ratings
300Locales
1Discover the interface used by 221K+ users.
The tools that make this app stand out, trusted by 221K+ users.
Get instant peace of mind with live updates on your package's journey from the agency to its final destination in Peru.
Manage security keys and add trusted contacts remotely so your loved ones can pick up their packages safely and without delays.
Pay for shipments directly through the app, ensuring that your family or business partners in Peru don't have to worry about costs at pickup.
Insights from user reviews.
Sentiment Score
Summary
Users express significant dissatisfaction with the app and its associated delivery service. A prevalent issue is the inability to register or log in, primarily due to not receiving SMS verification codes or encountering app freezes and data update problems. Furthermore, many users report severe customer service deficiencies, citing unresponsiveness to queries and a lack of resolution for issues. The app's core functionality and tracking features are also heavily criticized, with complaints about app failures, inability to track multiple orders, and the removal or absence of a crucial QR scanning option. These technical problems, coupled with costly services and frequent delivery delays, contribute to an overwhelmingly negative user experience.
Common Themes
Everything you need to know about SHALOM.
Description
Latest Version
3.0.9
Size
73.7 MB
First Released
Feb 7, 2023
Everything you need to know about SHALOM
The SHALOM app allows users to easily manage shipments, including registration, tracking, payment, and finding nearby agencies with a single click. It also enables self-management of destinations and contacts.
Users can track their SHALOM shipments in one click. Input the order number or code into the "Rastrea tu envío" section within the app and press search.
Yes, the SHALOM app enables easy payment for shipments from any location. Users can enter an order number or code, or scan a QR code via the "Paga" section.
The SHALOM app allows users to locate the nearest agency. Search by street, city, or district in the "Ubica tu agencia" section to find agencies, agents, or PRO points.
Yes, the SHALOM app provides self-management tools, allowing users to change shipment destinations. This feature is accessible under "Más Operaciones" for full control.
Yes, the SHALOM app allows users to update their password through its self-management features. Access the "Actualización de clave" option within "Más Operaciones".
The SHALOM app offers services for registering various product types, including small packages. It also facilitates faster air shipments as highlighted in the initial screens.
Yes, the SHALOM app includes self-management options to add trusted contacts. This feature helps users maintain an organized list for frequent shipments.
Yes, SHALOM App enables users to find their tariffs online. The app also supports registering and paying for shipments digitally for full control.
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