19万+自有车辆与100%直营保障。支持芝麻分免押金,覆盖全球150余个国家自助取还。新人首日0租金,为您打造专业可信赖的数字租车体验。
Publisher
Category
TravelDownloads
46M+User Rating
Total Ratings
28K+Locales
1Discover the interface used by 46M+ users.
The tools that make this app stand out, trusted by 46M+ users.
拒绝第三方挂靠,19万+自有车辆定期深度养护。无论是商务出行还是家庭出游,直营品质确保您的行程安全无忧。
金融信用即是您的通行证。芝麻分550分以上即可免除车辆及违章双重押金,减轻资金占用,手续更简单。
通过手机App即可完成一键找车、开锁及还车。支持异地还车及7*24小时全天候服务,让您的用车生活更高效自由。
Insights from user reviews.
Sentiment Score
Summary
This car rental app receives predominantly negative feedback from users, who frequently complain about numerous hidden charges, including fuel service fees and alleged gift package deductions, alongside deceptive coupon practices that often lead to higher prices. Critiques also highlight significant issues with unresponsive customer service, problematic deposit and refund processes, and concerns regarding vehicle safety and maintenance. While some users praise the convenience of pickup and return, good vehicle quality, and the benefits of insurance for new drivers, the overall experience is marred by app compatibility issues (e.g., iOS 14) and frustrating booking modification policies. Foreign users also reported difficulties with language support and complex document verification.
Common Themes
Everything you need to know about 神州租车-全直营 安心租.
Description
Latest Version
9.3.8
Size
328.6 MB
First Released
Aug 10, 2011
Everything you need to know about 神州租车-全直营 安心租
神州租车 (Shenzhou Car Rental) operates approximately 6,500 wholly-owned service outlets nationwide. This 100% direct operation ensures consistent service quality and reliability across all locations.
Yes, 神州租车 provides 7*24 hour customer service. Users can access professional assistance at any time directly through their mobile app or dedicated customer service hotline.
New users of 神州租车 receive an exclusive voucher for a free first day of rental. This offer covers vehicle rental and service fees, with a maximum deduction of 120 RMB for the initial booking.
Yes, users can rent cars from 神州租车 without a deposit. Those with a Sesame Credit score of 550 or higher qualify for a dual deposit-free service, covering rental pre-authorization and traffic violation deposits.
Yes, 神州租车 offers convenient self-service for car pickup and return. Customers manage the entire process, including vehicle unlocking, directly through their mobile phone for enhanced flexibility.
Yes, 神州租车 supports cross-city car returns. Customers can conveniently return their rented vehicle at any of the nationwide direct-operated outlets, providing flexibility for travel plans.
神州租车 maintains a fleet of over 190,000 vehicles, all of which undergo regular maintenance. Additionally, approximately 100,000 new vehicles have been added to the fleet since 2025.
神州租车 offers corporate clients exclusive discounts, deposit-free services, and customizable car rental solutions. They also provide powerful cloud data management for real-time control over vehicle usage.
Yes, 神州租车 provides global car rental services. It supports Chinese language service and operates in over 150 countries across 6 continents, ensuring convenience for international travelers.
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