Three

Three

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Logo of Three

Three: Your UK Mobile and Broadband Manager, Anywhere in the World

Take full control of your UK account from the palm of your hand. Effortlessly track data usage, manage bills securely with Apple Pay, and unlock exclusive Three+ rewards wherever your global lifestyle takes you.

Publisher

Hutchison 3G UK Ltd

Category

Utilities

Downloads

5M+

User Rating

4.3/5

Total Ratings

134K+

Locales

1

Your Dashboard at a Glance

Discover the interface used by 5M+ users.

Three app home screen displaying account balance data usage and plan details

Three app home screen displaying account balance data usage and plan details

Three mobile app dashboard displaying user timeline with billing information and unlimited data usage.

Three mobile app dashboard displaying user timeline with billing information and unlimited data usage.

A smartphone display of the Three app showing remaining mobile data and account allowance details.

A smartphone display of the Three app showing remaining mobile data and account allowance details.

A smartphone displaying a bar chart of past monthly bills in the Three app.

A smartphone displaying a bar chart of past monthly bills in the Three app.

Payment screen in the Three app showing bill details and options to pay with card or Apple Pay.

Payment screen in the Three app showing bill details and options to pay with card or Apple Pay.

Three app account screen showing profile details and quick links for orders and support

Three app account screen showing profile details and quick links for orders and support

Interface of the Three app showing a selection of broadband hub models for home setup

Interface of the Three app showing a selection of broadband hub models for home setup

Empowering Your Global Lifestyle

The tools that make this app stand out, trusted by 5M+ users.

📊

Real-Time Usage Insights

Keep track of your data, calls, and texts across borders. Stay in control of your allowances and avoid roaming surprises with live updates.

💳

Global Payment Control

Securely manage bills and top up your Pay As You Go account using Apple Pay. Access past statements and detailed cost breakdowns anytime.

🎁

Exclusive Three+ Rewards

Unlock curated offers and unique brand discounts you won't find anywhere else, adding extra value to your plan every single day.

Review Analysis

Insights from user reviews.

Sentiment Score

13%
Negative

Summary

Users of this mobile app express widespread dissatisfaction, primarily due to severe network coverage and data speed issues across various UK regions, which many believe have worsened since the merger with Vodafone. The app itself receives significant criticism for its poor usability, frequent logouts, and general instability, often redirecting users to web pages for basic tasks. While a few users lauded excellent service or good deals, many reported negative experiences with customer service, including billing disputes and difficulties with account management, leading to a largely negative perception of the service.

Common Themes

Customer Service(2)
Network Coverage(1)
App Functionality(1)
Deals & Rewards(1)
Roaming Features(1)

About the app

Everything you need to know about Three.

Description

The Three app makes managing your phone and broadband plans easy. The app helps you: - view plan allowances and usage - add, change or cancel additional products - access past bills and see a breakdown of costs - top up your Pay As You Go account - see offers you won’t find anywhere else - set up and manage your broadband - position your hub with the real-time signal strength indicator - quickly launch Three+ rewards - discover Three Community - live chat with Three - manage payments easily and securely with Apple Pay.

Latest Version

7.7.3

Size

174.6 MB

First Released

Aug 1, 2019

Stay Connected to Home, Wherever You Are.

Join over 5 million users managing their plans with ease. Download the Three app today to track your usage, pay securely with Apple Pay, and unlock exclusive rewards from anywhere in the world.

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FAQ

Frequently Asked Questions

Everything you need to know about Three

What can users do with the Three app?

The Three app allows users to manage phone and broadband plans. It provides features like viewing allowances, accessing bills, topping up Pay As You Go, finding exclusive offers, managing broadband, and processing payments securely with Apple Pay.

How can I check my data usage in the Three app?

Users can check their data usage in the Three app by navigating to the 'Allowances and Usage' section. It clearly displays remaining data, minutes, and texts, providing a comprehensive overview of plan allowances.

Does the Three app support bill payments with Apple Pay?

Yes, the Three app supports bill payments with Apple Pay. Users can easily and securely manage payments and top-ups directly within the app without needing to add a card.

Where can I view my past bills in the Three app?

Users can view their past bills in the Three app within the 'Bill' section. It provides access to a breakdown of costs and a graph to track monthly charges over time.

Can I manage my home broadband settings through the Three app?

Yes, the Three app allows users to set up and manage their home broadband. It also helps position the hub using a real-time signal strength indicator and personalize network configurations.

Does the Three app offer exclusive deals or promotions?

Yes, the Three app offers exclusive deals. Users can find promotions within the app that are not available elsewhere, providing unique benefits and upgrades.

How do I top up my Pay As You Go account in the Three app?

The Three app allows users to top up their Pay As You Go account directly. This feature is integrated into the payment section, enabling quick and convenient prepaid service management.

Can I chat with customer support directly from the Three app?

Yes, the Three app provides a live chat feature. Users can directly communicate with Three customer support representatives for assistance, ensuring quick resolution of queries.

How can I upgrade my mobile plan using the Three app?

Users can upgrade their mobile plan directly through the Three app. The app often displays prominent options like "Upgrade today" on the main dashboard, facilitating easy access to new plan selections.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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