TigerConnect

TigerConnect

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Logo of TigerConnect

TigerConnect: The Secure Hub for Real-Time Clinical Collaboration

Unify your care team with HITRUST-certified messaging and EHR integrations that streamline workflows, reduce alarm fatigue, and improve patient outcomes at the point of care.

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Publisher

TigerConnect, Inc.

Category

Medical

Downloads

1M+

User Rating

2.6/5

Total Ratings

12K+

Locales

1

A Glimpse into Seamless Care

Discover the interface used by 1M+ users.

TigerConnect app interface showing search results for on-call cardiology clinicians at a hospital

TigerConnect app interface showing search results for on-call cardiology clinicians at a hospital

TigerConnect mobile app displaying a clinical alert for a new patient transfer order with MRN and status

TigerConnect mobile app displaying a clinical alert for a new patient transfer order with MRN and status

TigerConnect app interface showing a secure clinical chat for a STEMI team with patient context and an EKG strip in dark mode

TigerConnect app interface showing a secure clinical chat for a STEMI team with patient context and an EKG strip in dark mode

TigerConnect app interface showing neurology on-call scheduling and role-based communication options

TigerConnect app interface showing neurology on-call scheduling and role-based communication options

TigerConnect mobile app interface showing secure communication with a patient's family member.

TigerConnect mobile app interface showing secure communication with a patient's family member.

Accelerate Care Delivery and Streamline Workflows

The tools that make this app stand out, trusted by 1M+ users.

🛡️

HIPAA-Secure Messaging

Communicate with confidence. Share patient data, lab results, and clinical photos through a fully encrypted, HITRUST-certified platform that protects patient privacy and your license.

🏥

Role-Based Directory

Stop the scavenger hunt. Instantly reach the on-call specialist or the specific nurse on duty without needing their personal number, thanks to automated, role-based routing.

Unified Clinical Alerts

Reduce alarm fatigue. Consolidate alerts from EHRs, nurse calls, and patient monitors into a single, actionable feed delivered directly to your smartphone or Apple Watch.

Review Analysis

Insights from user reviews.

Sentiment Score

22%
Negative

Summary

The app, primarily used in healthcare settings for HIPAA compliant communication, receives largely negative feedback due to pervasive performance issues. Users frequently report the app is slow, freezes, crashes, and suffers from a persistent 'Update in Progress' bug, often rendering it unusable. Notification management is a major pain point, with users experiencing constant 'ghost pings' for non-existent unread messages and a lack of effective 'Do Not Disturb' functionality, which leads to battery drain and the need for frequent reinstalls. While acknowledging its role in secure messaging, users express strong desire for crucial missing features such as CarPlay integration, dark mode, message reactions, and improved voice message capabilities.

Common Themes

Notification Management(15)
App Performance & Stability(12)
Missing Key Features(10)
Role Management & Messaging Fidelity(9)
HIPAA Compliance & Secure Messaging(5)

About the app

Everything you need to know about TigerConnect.

Description

TigerConnect is a leader in clinical communication and collaboration, helping unify communications and streamline workflows by delivering real-time, clinical data at the point of care to drive positive outcomes for patients and greater productivity and profitability for healthcare organizations. TigerConnect is reliable, secure, and HITRUST-certified, ensuring consistent communication across your health system at all times. TigerConnect integrates with clinical systems including EHRs, nurse call, staff and physician scheduling, patient monitors and more to accelerate workflows for improved productivity, throughput and patient outcomes. Having trouble? Contact us at https://tigerconnect.com/about/contact-us/#tab-contactsupport ADDITIONAL INFORMATION TigerConnect is currently certified to work in the U.S. and Canada. While users in other countries may download and access the app for free, the TigerConnect user experience may be inconsistent outside the U.S. and Canada.

Latest Version

9.12.78

Size

232.5 MB

First Released

Feb 25, 2010

Empower Your Care Team with Secure, Real-Time Collaboration

Join over 1 million healthcare professionals. Download the HITRUST-certified platform to eliminate communication silos and drive better patient outcomes today.

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FAQ

Frequently Asked Questions

Everything you need to know about TigerConnect

What is TigerConnect?

TigerConnect is a clinical communication and collaboration platform. It unifies communications, streamlines workflows, and delivers real-time clinical data to improve patient outcomes and organizational productivity.

Is TigerConnect secure for clinical communication?

Yes, TigerConnect is secure and HITRUST-certified. It ensures consistent, reliable communication across healthcare systems, protecting sensitive clinical data at all times.

Does TigerConnect integrate with existing clinical systems?

Yes, TigerConnect integrates with various clinical systems. These include EHRs, nurse call systems, staff and physician scheduling, and patient monitors to accelerate workflows.

Can I find specific clinicians using TigerConnect?

Yes, TigerConnect allows users to search for and reach the right clinician. It supports role-based communication via secure text, voice, or video.

Does TigerConnect provide access to patient contextual data?

Yes, TigerConnect provides access to contextual data from key clinical systems. This includes patient details, transfer orders, and observations to support clinical decision-making.

Can TigerConnect display patient medical images like ECGs?

Yes, TigerConnect can display patient medical images directly within chat conversations. This allows for quick sharing and discussion of critical information like ECGs among the care team.

Is TigerConnect available in dark mode?

Yes, TigerConnect offers a better user experience with features like dark mode. It also includes emoji reactions and patient context within conversations.

Can TigerConnect connect to physician schedules?

Yes, TigerConnect connects to schedules to facilitate role-based communications. It integrates with physician scheduling systems, as shown with 'Neurology On-Call' schedules.

Can patients and family members communicate through TigerConnect?

Yes, TigerConnect supports communication with patients and their family members. Users can exchange information via secure text, voice, or video about patient updates.

Where is TigerConnect certified to operate?

TigerConnect is currently certified to work in the U.S. and Canada. While it may be downloaded elsewhere, the user experience could be inconsistent outside these regions.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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