Publisher
Category
Health & FitnessDownloads
636K+User Rating
Total Ratings
48K+Locales
2Discover the interface used by 636K+ users.
The tools that make this app stand out, trusted by 636K+ users.
Turn your progress into perks. Earn instant rewards and partner discounts every time you crush your personal goals.
Never miss a session. Plan your week perfectly with the ability to book your favorite club classes up to 8 days in advance.
From digital club entry to on-demand workouts, get the support you need whether you are at the gym or on the move.
Insights from user reviews.
Sentiment Score
Summary
User feedback for the mobile app is predominantly negative, with significant frustration stemming from persistent login issues, password reset failures, and unreliable data syncing for gym visits and rewards. Many users are highly dissatisfied with recent changes to the rewards program, citing increased requirements, reduced benefits, and lost progress after updates. While some praise the app's improved accessibility features for visually impaired users and the availability of online classes, widespread complaints about app performance, lagging, and the removal of the QR code for club entry indicate a need for major improvements. Numerous issues, including login errors, wiped rewards/streaks, and non-functional features like adding classes to calendars, are reported to have occurred or worsened after recent app updates to the 'new version'.
Common Themes
Everything you need to know about Virgin Active SA.
Description
Latest Version
4.5.0
Size
162.1 MB
First Released
Sep 4, 2015
Everything you need to know about Virgin Active SA
The Virgin Active SA app is a wellness application that provides real rewards for achieving personal wellness goals, allows class bookings, offers digital club access, and provides on-demand training classes.
Yes, the Virgin Active SA app offers real rewards from iconic partners for achieving personal wellness goals. For example, visiting a club twice weekly can unlock a free smoothie or hot drink voucher.
The Virgin Active SA app allows users to book club classes up to 8 days in advance. Users access the Timetable, select their desired class, and tap the 'Book' button within the app.
Yes, the Virgin Active SA app serves as a digital access card. Users scan the app at the entrance to gain entry into Virgin Active clubs.
Yes, the Virgin Active SA app includes on-demand classes for training anywhere, anytime. These classes, such as Pilates #17 Core, specify duration, intensity, and required equipment like a towel or water bottle.
Users of the Virgin Active SA app can earn specific rewards such as a voucher for a free small smoothie or short hot drink from partners like Kauai. These are earned by meeting weekly activity goals.
The Virgin Active SA app allows users to schedule and book their preferred club classes up to 8 days in advance. The app’s timetable function displays available slots for booking.
Yes, the Kauai voucher in the Virgin Active SA app is for one small (350ml) regular smoothie or short hot drink. It excludes Kauai Protein & Superfood smoothies and Kauai food drinks.
The Virgin Active SA app tracks fitness progress by displaying weekly visits and consecutive streak records. It features a progress history calendar, allowing users to monitor their wellness journey and milestones effectively.
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