Virgin Plus My Account: Total Control Over Your Connection 24/7

The Virgin Plus My Account app allows you to manage your account, pay bills, check usage, change your monthly plan, add/remove add-ons, and access support 24/7.

Yes, you can view, download, print, and pay your bill directly within the Virgin Plus My Account app. The app also supports subscribing to automatic payments.

The Virgin Plus My Account app allows you to view your wireless and Internet usage directly. This feature helps you monitor your data consumption.

Yes, the Virgin Plus My Account app allows you to add and remove add-ons, including Travel Passes for roaming, to manage your travel usage.

Yes, you can change your monthly plan directly within the Virgin Plus My Account app. This is a new feature for managing your services.

No, the Virgin Plus My Account app is only available to monthly Members. Prepaid members manage their accounts through virginplus.ca/prepaidlogin.

No, Virgin Plus does not charge you data when you use the My Account app on 3G/4G/LTE networks.

You can find support from anywhere in the app. For app-specific troubleshooting, contact VPAppSupport@VirginPlus.ca. The app also features a 'Virtual Repair' tool.

Yes, the Virgin Plus My Account app allows you to browse and choose a new device for upgrade, showing available options like the Apple iPhone 14.

Yes, the Virgin Plus My Account app provides options to block data temporarily, for example, until the end of your billing cycle or for shorter periods.

Yes, you can change your Internet package directly through the Virgin Plus My Account app, selecting from available plans like Internet 300 or Internet 100.

Yes, the Virgin Plus My Account app includes a feature to edit your TV channels, allowing you to choose and manage A La Carte options.