Xfinity

Xfinity

Download on App Store
Logo of Xfinity

Xfinity: Total Control of Your Connected Home

Easily manage your WiFi, protect your family with advanced security, and unlock exclusive rewards. From 24/7 support to seamless bill pay, the power of NOW is in your hands.

Download on App Store

Publisher

Comcast Interactive Media

Category

Utilities

Downloads

30M+

User Rating

4.3/5

Total Ratings

1M+

Locales

4

Control at Your Fingertips

Discover the interface used by 30M+ users.

Smartphone displaying the Xfinity app overview with options to test internet connection and manage billing

Smartphone displaying the Xfinity app overview with options to test internet connection and manage billing

Xfinity app interface displaying the Services screen with options for Internet, Mobile, and TV management.

Xfinity app interface displaying the Services screen with options for Internet, Mobile, and TV management.

Xfinity app screen for home network setup and wifi management showing status and connected devices

Xfinity app screen for home network setup and wifi management showing status and connected devices

Xfinity app displaying home and away modes with wifi motion detection activity.

Xfinity app displaying home and away modes with wifi motion detection activity.

Xfinity app dashboard for smart home control including security cameras, door locks, and lighting

Xfinity app dashboard for smart home control including security cameras, door locks, and lighting

Xfinity app interface showing account settings, monthly bill amount, and early payment options

Xfinity app interface showing account settings, monthly bill amount, and early payment options

Master Your Home Connectivity

The tools that make this app stand out, trusted by 30M+ users.

⏸️

Total WiFi Control

Set healthy boundaries by pausing WiFi for specific devices or creating custom internet schedules for the whole family.

🛡️

Smart Home Security

Keep your loved ones safe online with real-time threat detection and advanced protection for every connected device.

Frictionless Self-Service

Skip the call center. Run speed tests, manage your billing, and troubleshoot issues in minutes with intuitive DIY tools.

Review Analysis

Insights from user reviews.

Sentiment Score

32%
Negative

Summary

Customers express strong dissatisfaction with the Xfinity app, citing numerous bugs, crashes, slow performance, and critical compatibility issues with older iOS versions. Many users report significant frustration with customer support, frequently highlighting unhelpful AI assistants and the inability to reach live agents. While a few long-term users praise the core internet and TV service for its reliability and affordability, a large segment criticizes consistent internet outages, pixelation, and high pricing. Additionally, managing smart home devices and router settings through the app proves problematic for many.

Common Themes

Service Quality(6)
Customer Support(1)
Pricing(1)
App Experience(1)
Connected Devices(1)

About the app

Everything you need to know about Xfinity.

Description

Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • Advanced Security to protect your devices and help keep loved ones safe online. • Parental controls so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity. Need help signing in? • If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference

Latest Version

5.67.0

Size

437.6 MB

First Released

Apr 18, 2017

Take Full Control of Your Connected Home

Join over 30 million customers managing their WiFi, security, and rewards with ease. Download the Xfinity app today and start living life at the speed of NOW.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Xfinity

What is the Xfinity app for?

The Xfinity app allows users to manage all their Xfinity services, including internet, mobile, and TV. It provides tools for account management, billing, equipment activation, and internet speed testing.

Can I pay my Xfinity bill using the Xfinity app?

Yes, Xfinity customers can pay their bill, view plan details, and manage their services directly within the Xfinity app. It displays upcoming autopay dates and offers an option for early payment.

Does the Xfinity app allow users to test internet speed?

Yes, the Xfinity app includes tools that help users test their internet speed. This feature ensures users can monitor and troubleshoot their home network performance directly from the app.

Does the Xfinity app offer advanced security features or parental controls?

Yes, for customers who rent equipment, the Xfinity app provides Advanced Security to protect devices and parental controls to set family-safe browsing and pause WiFi on connected devices.

Can I manage Xfinity Rewards within the Xfinity app?

Yes, Xfinity customers can view and manage their Xfinity Rewards directly through the app. The program offers special perks, unique experiences, and product benefits for customers.

What is NOW integrated into the Xfinity app?

NOW is a service integrated with the Xfinity app, offering a simple way to get internet and mobile services with all-in monthly pricing. It is backed by Xfinity.

Does the Xfinity app provide customer support?

Yes, the Xfinity app offers 24/7 real-time support for its users. Additionally, customers can access chat support for Xfinity Mobile help directly through the app's services section.

How can I manage my home WiFi network with the Xfinity app?

The Xfinity app allows users to set up their home network, view WiFi details, troubleshoot issues, and manage connected devices. It provides tools to improve WiFi performance and control family settings.

Can the Xfinity app control smart home devices?

Yes, the Xfinity app allows users to control smart home devices like cameras, door locks, and lighting. It also detects motion using WiFi and supports setting Home and Away modes.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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