Publisher
Category
LifestyleDownloads
1M+User Rating
Total Ratings
73K+Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Only pay for the service time or use your own products. No hidden costs or salon markups—just honest, affordable luxury at your fingertips.
Your home, your safety. Our pros use sealed monodose products and single-use safety kits opened right in front of you for a worry-free experience.
From rejuvenating facials for her to grooming for him and stress-free haircuts for the kids, we bring the full salon experience to your doorstep.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives highly polarized feedback, with a significant majority of users expressing strong dissatisfaction. Many customers report severe issues with professional reliability and quality, frequently encountering no-shows, last-minute cancellations, lateness, and professionals exhibiting unprofessional behavior or lacking adequate skills and equipment. Customer support is also a major pain point, often criticized for being unhelpful, unresponsive, and failing to provide resolutions or refunds, instead pushing for reschedules. While a number of users praise the positive service experience and professionalism of specific individuals, widespread concerns persist regarding product and equipment quality, hygiene and safety, and the overall value for money. Additionally, the app itself faces criticism for its performance and booking reliability, with reports of crashing and misleading slot availability.
Common Themes
Everything you need to know about Yes Madam - Salon at Home App.
Description
Latest Version
10.7.0
Size
144.9 MB
First Released
Mar 2, 2018
Everything you need to know about Yes Madam - Salon at Home App
Yes Madam is India's leading home salon, spa, beauty, and wellness booking app. It connects users with certified professionals for at-home services.
Yes Madam provides extensive beauty services including facials, waxing, manicures, pedicures, skin lightening, body scrubs, LED facials, hairdressing, and bridal makeup at home.
Yes, Yes Madam offers spa and massage services at home for men, women, and kids. These include Swedish, Thai, Deep Tissue, and Foot Reflexology massages.
Yes, with Yes Madam, you have the option to use your own products. You will only pay the service charge in such cases.
Yes Madam ensures hygiene by using premium quality, guaranteed mono-dose products and opening personal safety kits in front of customers. Service areas and tools are disinfected.
Yes Madam operates in numerous Indian cities including Delhi, Mumbai, Bangalore, Hyderabad, Ahmedabad, Lucknow, and Chandigarh, among others. Over 30 cities are covered.
Yes, Yes Madam allows customers the privilege of selecting their preferred beauty professional for every booking, ensuring a personalized experience.
Yes, Yes Madam offers amazing beauty deals, packages, and discounts, including up to 60% off for first-time users on salon services.
Yes Madam uses products from reputable brands like Mama Earth, Mcaffeine, Loreal, O3+, Rica, Casmara, Sara Herbals, Organica Da Roma, FYC, Honey Gold, and Garnier.
Yes, Yes Madam ensures 100% transparency in its services and product pricing. Customers receive a breakdown of product and service costs.
Yes Madam is trusted by over 1 million users, also stated as 10 Lakh+ happy customers, making it India's #1 Salon at Home app.
Yes, the Yes Madam app allows users to customize and create their own packages, potentially leading to up to 20% extra savings.
Yes, Yes Madam employs trained service professionals, referred to as 'Super Humans,' to ensure top-notch service quality for all bookings.
The Yes Madam app allows you to schedule services on the go. You can choose a convenient date and time slot that fits your schedule directly within the app.
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