The Rozetka mobile app receives predominantly negative feedback, with users frequently reporting issues such as app crashes, persistent authorization bugs, and an unresponsive payment system, particularly for Rozetka Pay and gift certificates. Many customers express strong dissatisfaction with the technical support, citing slow response times, templated answers, and a general disinterest in problem resolution. Additionally, concerns are raised about slow and expensive delivery, as well as inconsistencies in product quality like fake items or incorrect descriptions. While some praise the website's user-friendliness, wide product variety, and competitive pricing, these positive aspects are largely overshadowed by the numerous functional glitches, poor user experience (UX) elements, and unhelpful support, with several users mentioning specific crashes on iPhone 15 Pro and a general lack of adaptation for newer iOS versions.
主なテーマ
App Stability and Bugs(3)
Customer Service(1)
Delivery Service(1)
Payment Processing(1)
Product Selection and Quality(1)
User Interface and Experience(1)
Pricing and Promotions(1)
アプリについて
について知っておくべきこと ROZETKA — online store & shop.
説明
ROZETKA — your favorite online store always at your fingertips!
Update your wardrobe and closet, shop for the latest electronic gadgets, take care of your pets, or choose gifts for loved ones & family — all in one convenient Rozetka app. We've gathered a mobile market with millions of products across various categories to make your shopping experience enjoyable, fast, and affordable.
Why download the Rozetka app?
Wide range of products
We have it all: stylish outfit, original shoes, bags, perfect backpacks, modern electronic gadgets, cosmetics, gaming accessories, good books, home goods, children's toys, pet supplies, makeup, TVs, furniture, and even sports equipment. Rozetka is a tech store, clothing store, cosmetics shop, and much more — all combined in one place. Our assortment is constantly updated to meet your needs.
Speed and convenience
Digital shopping has never been easier! We’ve created a convenient internet marketplace with a catalog and filter to help you quickly search & find the items you need. Place orders using your phone or tablet, choose a delivery method, and receive your purchases in no time. Shipping and delivery to Rozetka stores is free. Our delivery zone covers all of Ukraine, including Kyiv city, Kharkiv city, Odesa town, Lviv town, and other cities. Making quick orders has never been simpler!
Great deals
Dreaming of the best prices? Rozetka regularly holds promotions, discounts, and sales on top product categories like home appliances, trendy clothing, workout gear, perfumes, cosmetics, TVs, a vast selection of toys, household items, and more. We also offer installment plans and credit options from leading banks. Download the app to be the first to know about our special offers and earn bonus for order and writing review!
Reviews and smart recommendations
Can’t decide? Trust our users! Read customer reviews from those who’ve already purchased the product to learn all the pros and cons and make the right choice. Additionally, you can create wish lists, add products, and share them with friends and family.
Always at your fingertips
No more wasting time in lines or traveling to the mall or hypermarket. Rozetka offers convenient online shopping anytime, anywhere. Need a new phone or laptop for work, a TV for your home, a gift for a loved one, or comfortable clothes for walks? Order from anywhere in Ukraine, we’ll ensure express delivery and track packages and parcels with ease. For bulky items, our courier service has you covered.
Easy Product Comparison
Can’t decide between multiple options? In the Rozetka app, you can compare products by features, price, reviews, and ratings. Add items to the comparison list to view all important parameters in one place. This helps you quickly make informed decisions and find the best option for your needs.
Rozetka Trade-In: upgrade your gadgets with profitably
With the ROZETKA Trade-In service, you can trade in your old gadget and receive a certificate for its appraised value. This certificate can be used to purchase new electronic gadgets or any items marked "Sold by ROZETKA," excluding alcohol, tobacco products, and gift certificates.
How Does It Work?
Bring your device and ID to a ROZETKA store.
We’ll appraise the value of your gadget and issue a certificate for the corresponding amount.
Use the certificate at the checkout to buy and pay for a new device or other items. If the item's price exceeds the certificate's value, simply pay the difference.
Rozetka Trade-In is a convenient service for upgrading your tech and saving money!
Download the Rozetka app now and explore a new level of online shopping. Shopping has become simpler, faster, and more rewarding!
App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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