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WhatsApp Business

日常の対話を、ビジネスの成長を加速させる精密な販売戦略へと昇華させる。

Business Management ›Communication & Messaging ›

主要数値

ダウンロード

100M+

ユーザー評価

4.7/5

評価数

10.4M

開発元

WhatsApp Inc.

カテゴリ

Business

対応言語

「WhatsApp Business」のビジネス機能分析

中小企業のためのコミュニケーションと成長ツール

プロフェッショナルなビジネスプロフィール

企業は、安全なプラットフォーム上でプロフェッショナルなビジネスプロフィールを構築し、顧客からの信頼と信用を高めることができます。

商品カタログ機能

企業は、自社の商品やサービスを直接アプリ内で顧客に提示し、販売促進と購買体験の向上を図ることができます。

自動応答メッセージと不在メッセージ

アプリは、顧客への迅速な自動応答や不在メッセージの送信を可能にし、ビジネス機会を逃さず、顧客対応の効率化を実現します。

アプリ内での注文と決済

顧客はアプリ内で直接注文を行い、決済を完了できるため、シームレスな購買体験を提供し、売上向上に貢献します（一部地域限定）。

会話整理のためのラベル機能

企業は、重要な会話を素早く整理、フィルタリング、検索するためにラベルを使用でき、顧客コミュニケーションの管理を効率化します。

WhatsApp広告連携

企業は、WhatsAppへ誘導する広告を作成し、ターゲット顧客とのより価値あるつながりを生み出すことで、売上を促進できます。

ステータス機能による情報発信

アプリのステータス機能を通じて、企業はプロモーションや最新情報を顧客と共有し、効果的な情報発信が可能です。

複数デバイス対応

ユーザーは、複数のWebベースのデバイスや携帯電話からアカウントにアクセスでき、柔軟なビジネス運用をサポートします。

FAQ

よくある質問

について知っておくべきこと WhatsApp Business

Is the WhatsApp Business app free to download and use?

Yes, the WhatsApp Business app is free to download and use. It offers a combination of free and paid features to support your business operations.

Can I use WhatsApp Business and my personal WhatsApp on the same phone?

Yes, you can use both apps on a single device, provided you have two distinct phone numbers for your business and personal accounts.

How do I transfer my chat history to the WhatsApp Business app?

Yes, you can restore a backup from your personal WhatsApp account when setting up the WhatsApp Business app. This transfers your messages, media, and contacts.

How many devices can connect to a WhatsApp Business account?

A WhatsApp Business account supports up to five web-based devices or mobile phones. Subscribing to Meta Verified increases this limit to ten devices.

Does WhatsApp Business offer automated messaging features?

Yes, WhatsApp Business includes tools for automated quick replies and away messages. These features help businesses respond efficiently and avoid missing opportunities.

Can I showcase my products and services within WhatsApp Business?

Yes, WhatsApp Business allows you to showcase your products and services through a dedicated catalog feature. Customers can browse and message the business directly about items.

How can I organize customer conversations in WhatsApp Business?

WhatsApp Business provides a labels feature to organize, filter, and quickly find important conversations. You can assign labels like 'NEW CUSTOMER' or 'ORDER COMPLETE.'

Can I create ads that link to WhatsApp Business?

Yes, WhatsApp Business enables you to create ads that directly click to WhatsApp. This helps boost visibility and connect with more customers.

Does WhatsApp Business support in-app orders and payments?

Yes, WhatsApp Business offers the convenience of in-app orders and payments, enhancing the customer experience. However, this feature is not available in all markets.

How does Meta Verified enhance a WhatsApp Business profile?

Subscribing to Meta Verified reinforces the authenticity of your WhatsApp Business profile and builds credibility with customers. It also allows connecting more devices.

以下のスクリーンショットと説明は、アプリの公式ストアリスティングから直接取得されたものであり、アプリ開発者の所有物です。

アプリストア

スクリーンショット

説明

About this app Everything you love about WhatsApp plus built-in tools for business WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business. You get free calls* and free international messaging* plus business features to help you do more with conversations. Download the app to get business benefits like these: • Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience. • Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity. • Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.** FAQs Are all features free? The app is free to download and use, with a mix of free and paid features. Can I still use my personal WhatsApp? Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device. Can I transfer over my chat history? Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account. How many devices can I connect? You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***). *Data charges may apply. Contact your provider for details. **Not available in all markets ***Available soon globally Terms of Service: https://www.whatsapp.com/legal/terms-of-service Learn more about messaging privately: https://www.whatsapp.com/privacy Learn more about WhatsApp safety: https://www.whatsapp.com/security