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Shinkansen smartEX App

新幹線を単なる交通手段から、完全な旅程へと変貌させる。このアプリは、ユーザーに日本の移動を支配する力を与える。

Travel Booking ›

主要数値

ダウンロード

750k+

ユーザー評価

1.7/5

評価数

796

開発元

Central Japan Railway Company

カテゴリ

Travel

対応言語

国際的な旅行者向けの利便性と効率性を追求した主要機能の評価

Shinkansen smartEX App 機能分析

チケットレス乗車（QRチケット/ICカード）

本アプリは、QRチケットの表示または交通系ICカードの登録により、スムーズなチケットレス乗車を可能にします。

新幹線座席の簡単予約

アプリを通じて、ユーザーは新幹線の座席を簡単に予約できます。時間指定、列車指定、および空席の簡単予約に対応しています。

ホテル・アクティビティ・レンタカー予約

新幹線座席の予約に加え、宿泊施設、アクティビティ、レンタカーの予約を一元的に行うことが可能です。

予約変更の柔軟性

列車に乗車する前であれば、ユーザーは回数無制限で無料で予約を変更できます。

事前予約オプション

ユーザーは最大1年先までの新幹線座席を予約できます。

早期予約割引

早期予約を利用することで、ユーザーは割引の恩恵を受けられます。

座席マップからの選択

本アプリは、ユーザーが予約席の座席マップから希望の座席を選択する機能を提供します。

駅・車内サービス情報

ユーザーは、駅構内や新幹線車内で利用可能な各種サービスに関する情報を確認できます。

FAQ

よくある質問

について知っておくべきこと Shinkansen smartEX App

How can I reserve Shinkansen tickets with the smartEX app?

Yes, the EX app allows users to easily reserve Shinkansen seats through the app. It supports features for selecting seats, making changes, and combining with hotel or activity bookings.

Can I book Shinkansen seats far in advance using the EX app?

Yes, the smartEX app allows you to reserve Shinkansen seats up to one year in advance. This provides users with ample time to plan their travel.

Does the smartEX app allow changes to Shinkansen reservations?

Yes, the EX app permits unlimited changes to Shinkansen seat reservations free of charge. These changes can be made up until immediately before departure time.

Can I book hotels and Shinkansen tickets together with the smartEX app?

Yes, the smartEX app offers the option to reserve Shinkansen seats along with hotel rooms as part of a travel package. Users can also book activities and car rentals.

Can I choose my seat in the Shinkansen smartEX app?

Yes, the EX app allows users to select any specific seat from a seat map for reserved seats only. This feature provides control over seating preferences.

Is membership required to use the smartEX app?

Yes, membership registration is required to use the EX app. This process involves providing personal information and a valid credit card.

How do I pay for Shinkansen tickets in the EX app?

Ticket purchase payments in the smartEX app are processed via the credit card registered on the user's account. A valid credit card is necessary for membership.

Can I use the smartEX app with a Japan Rail Pass?

No, users must not use the EX app to make seat reservations for the Japan Rail Pass. The app is for purchasing Shinkansen tickets directly.

Can I travel ticketless using the smartEX app?

Yes, ticketless travel is possible with the EX app. Users must register or designate a compatible IC card for public transportation to enable this feature.

Is the smartEX app available in multiple languages?

No, the EX app service is available only in English. All functionality and information within the application are presented in English.

以下のスクリーンショットと説明は、アプリの公式ストアリスティングから直接取得されたものであり、アプリ開発者の所有物です。

アプリストア

スクリーンショット

説明

▼With the EX app, you can: - Reserve Shinkansen seats through the app easily - Discount for early booking - Reserve Shinkansen seats up to 1 year in advance - You can make as many changes as you need, free of charge, before getting on the train - Reserve a set of Shinkansen seats and hotel rooms! - Reserve activities, hotels and car rentals! - Select any seat from the seat map (*reserved seats only) - Information on services available in stations and trains - You can log in quickly by using fingerprint authentication. (only for compatible models) ▼ Main features - Membership registration - Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation)） - Confirm reservation - Change and refund reservation (reducing the number of persons) - Display purchase history and receipt - Check, change member information - Display QR-Ticket for boarding - Designate or register IC card for boarding - Service status information (Link) ▼ Notes - Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc. - Ticket purchase (reservation) payment will be taken from the credit card registered on the account. -- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card. (*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA - You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc. - Please do not use this app to make a seat reservation for Japan Rail Pass. - This service is available only in English. - For more details on this service, please see the website. *The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.