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요약

This mobile app receives overwhelmingly negative feedback, primarily due to persistent login issues such as password errors, frequent account locks, and inconvenient re-login requirements often forcing users to switch to a 4G network. Users also report significant frustration with the app's complex account management processes, especially concerning phone number changes and the inability to bind multiple children to a single device. While the underlying cultural currency policy is well-received, the app's poor performance, frequent maintenance, unresponsive customer service, and flawed user interface critically impede users from effectively accessing and utilizing the intended benefits.