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112NL

Dialing 112 just got smart. The app turns your phone into an emergency beacon, cutting through chaos to get you help.

Public Safety ›

Key Figures

Downloads

500k+

User Rating

4.2/5

Total Ratings

299

Publisher

Politie Nederland

Evaluating the application's critical functionalities for enhanced public safety and accessibility.

Analytical Perspective on 112NL's Core Emergency Features

Automatic Location Sharing

The app automatically transmits the user's precise geographical location to the emergency control room, significantly accelerating response times and improving situational awareness for emergency services.

In-App Emergency Chat Functionality

This tool enables a text-based chat conversation with the control room if a voice call is not possible or effective, providing an essential communication channel for individuals with speech, hearing, or language barriers.

Direct Contact with Emergency Services

The app provides immediate access to the Dutch emergency services, including police, fire brigade, ambulance, and Royal Netherlands Marechaussee, streamlining the process of requesting urgent assistance.

Communication Disability Indication

It allows users to explicitly signal to the control room if they have difficulties speaking or hearing, enabling emergency responders to adapt their communication methods accordingly.

Support for Language Barriers

Through its chat functionality, the app offers a vital communication pathway for users who may not speak Dutch or English proficiently, ensuring broader accessibility for visitors and expats.

Pre-selection of Emergency Service Type

The app facilitates the pre-selection of the required emergency service (police, fire, or ambulance) before initiating contact, potentially saving critical seconds during an emergency call.

FAQ

Frequently Asked Questions

Everything you need to know about 112NL

What is the 112NL app?

112NL is the official app for Dutch emergency services, including police, fire brigade, ambulance, and Koninklijke Marechaussee. It allows users to call 112 and send additional data during emergencies.

How does 112NL help in an emergency?

The 112NL app sends extra data to the control room. Users can specify the required service (police, fire, or ambulance) and indicate communication difficulties, helping the emergency room respond faster and better.

Does 112NL share my location with emergency services?

Yes, the 112NL app automatically shares your phone's location with the control room when you use it. This feature assists emergency services in quickly locating you during an incident.

Can I use 112NL if I cannot speak or hear?

Yes, 112NL supports users with hearing or speaking difficulties. You can indicate this in the app, and the control room can initiate a chat conversation for effective communication during an emergency.

Does 112NL support chat communication with emergency services?

Yes, the 112NL app supports real-time chat communication. If telephone contact is difficult, the control room can start a chat conversation via the app to assist users, including those with language barriers.

Which emergency services are available through the 112NL app?

The 112NL app connects users to the police, fire brigade, and ambulance services. It serves as the official digital access point for these primary Dutch emergency responders.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

112NL is the official app of the Dutch emergency services police, fire brigade, ambulance and Koninklijke Marechaussee. From now on you can also call 112 via 112NL in an emergency situation. If you call 112 with 112NL, you send extra data to the control room. This allows the emergency room to help you faster and better. For example, you can indicate in 112NL who you want to speak to (police, fire brigade or ambulance) and whether you cannot speak or hear properly. If the contact with you by telephone does not go well, the control room can start a chat conversation via 112NL. For example, if you have difficulty speaking or hearing, or if you do not speak Dutch or English well. In addition, your phone automatically shares your location with the control room. Do you have questions and / or comments about this app? Use the website below to submit your questions or comments.